IT-Supporter Onsite 2nd Level

vor 2 Wochen

Marburg, Deutschland Hemmersbach GmbH & Co. KG Vollzeit
IT-Supporter Onsite 2nd Level (m/w/d)

Become the go-to expert for all things tech and bring a smile to everyone's face As a 2nd Level Support Specialist, you'll dive into the world of tickets, troubleshoot with a smile, and become a problem-solving hero.

What you'll do:
  • Be the first point of contact for technical inquiries and issues, providing top-notch support.
  • Embrace your inner tech wizard and conquer installations and configurations of hardware and software.
  • Become an active participant in exciting IT projects, including rollouts, migrations, and hands-on support.
  • Put on your detective hat to analyze and document system and application errors, ensuring smooth sailing.
What you'll need:
  • Professional experience or a completed apprenticeship as an IT Specialist for System Integration.
  • Prior experience in 2nd Level IT Support and familiarity with ticket systems.
  • Confidence in navigating common software applications and relevant tools.
  • Excellent communication skills and fluency in German and English, ready to be put to use daily.
What we offer:
  • Competitive salary and benefits package.
  • Opportunity for professional growth and development.
  • Dynamic and collaborative work environment.
  • Work-life balance initiatives and employee well-being programs.

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