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Customer Success Manager

vor 2 Monaten


Berlin, Deutschland Empion Vollzeit

Customer Success-/ Account Manager (m/w/d) für ein HR-Startup in Berlin mit Fokus auf Unternehmenskultur & Recruiting gesucht


Bist du begeistert davon, langfristige Kundenbeziehungen zu pflegen und deren Erfolg aktiv mitzugestalten? Hast du ein Talent dafür, Kundenbedürfnisse zu verstehen und Lösungen zu finden? Wir suchen einen Customer Success-/ Account Manager, der bereit ist, einen Unterschied zu machen


Deine Vorteile:

  • Standort: Ein modernes Büro im Herzen von Berlin (Hackescher Markt) mit Snacks, Obst und Getränken
  • Flexibilität: Hybrides Arbeitsmodell (2 Tage Homeoffice)
  • Benefits: Flexibler Gutschein deiner Wahl durch become.1 und 30 Tage Workation von deinem Lieblingsplatz der Welt
  • Ausstattung: Modernes Apple-Equipment und ergonomisches Büromobiliar
  • Umfeld: Eine familiäre, authentische, humorvolle und internationale Atmosphäre in einem motivierten und freundlichen Team
  • Start-up: Schnelllebiges, stark wachsendes Unternehmen mit großer Vision
  • Vielfalt: Ein diverses Team (in Bezug auf Geschlecht, Nationalität, Alter, Sprachen) – Englisch als Unternehmenssprache
  • Socializing: Regelmäßige Teamevents und alle zwei Wochen "Tipsy Tuesday" bei uns im Büro


Wie Du uns unterstützen könntest:

  • Du betreust von Anfang an 5-10 spannende Kunden, baust starke Beziehungen auf und unterstützt sie dabei, erfolgreich zu wachsen – mit dem Ziel, sie langfristig für Empion zu begeistern.
  • Du koordinierst aktiv Stellenbeschreibungen, führst Screening-Calls durch und verstehst die Bedürfnisse unserer Kunden bis ins Detail.
  • Du bist die Schnittstelle zwischen Kunden und internen Teams – du nimmst Anfragen entgegen, verteilst Feedback und hältst den Fortschritt immer im Blick, damit alle auf dem richtigen Kurs sind.


Was du mitbringst:

  • Mindestens 2 Jahre B2B-Erfahrung, idealerweise im Sales/Account Management – Recruiting-Know-how? Ein Bonus, aber kein Muss
  • Sprache: Fließend Deutsch (Muttersprache) und Englisch für den internen Austausch.
  • Nice to have: Startup-Erfahrung – du fühlst dich wohl in einem dynamischen Umfeld.


Wenn du leidenschaftlich gerne mit Kunden zusammenarbeitest, Beziehungen aufbaust und deine Sales-Skills unter Beweis stellen willst, dann freuen wir uns darauf, dich in unserem motivierten Team willkommen zu heißen Diese Position bietet dir die Chance, echten Einfluss auf unser Wachstum zu nehmen und gemeinsam mit uns die Zukunft zu gestalten.