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Order Processing Specialist

vor 2 Monaten


Düsseldorf, Deutschland CDH HIRING Vollzeit

About the job

We are seeking a highly organized and detail-oriented Order Processing Specialist to join our team. In this role, you will be

responsible for overseeing the order fulfillment process and ensuring the accurate and timely processing of customer

orders. The ideal candidate will have strong attention to detail and excellent problem-solving skills. This is an exciting

opportunity for someone who is looking to contribute to a fast-paced and growing organization.


Responsibilities

• Manage all aspects of the order processing cycle, from order entry to shipment and delivery

• Review and verify customer orders for accuracy and completeness

• Coordinate with various departments, including sales, production, and shipping, to ensure orders are processed

and shipped in a timely manner

• Resolve any issues or discrepancies related to customer orders

• Communicate with customers regarding order status, shipment updates, and delivery schedules

• Maintain accurate order records and update the database as needed

• Assist in identifying process improvement opportunities and implementing solutions to enhance efficiency and

customer satisfaction


Requirements

• High school diploma or equivalent; associate's degree preferred

• Proven experience in order processing or a similar role

• Excellent attention to detail and ability to maintain accuracy in a fast-paced environment

• Strong computer skills, including proficiency in Microsoft Office

• Knowledge of order management systems and experience with data entry

• Strong communication and interpersonal skills

• Ability to work independently and prioritize tasks effectively

• Excellent problem-solving skills and ability to handle customer complaints professionally