Growth Team Lead

vor 3 Wochen

Düsseldorf, Deutschland Conceptboard Vollzeit

Your mission


The Growth Lead for the Velocity Team is responsible for a high-volume, transactional sales and customer success model, focusing on deals under €10,000. This role requires expertise in scalable, tech-driven sales and onboarding processes. The main objectives are to optimize the customer acquisition funnel, drive user engagement through automated onboarding programs, and manage a highly efficient team.

Reporting directly to the Chief Revenue Officer (CRO), the Growth Lead oversees a cross-functional team of sales, customer success, and marketing professionals. The role emphasizes achieving growth targets while delivering exceptional customer experiences.


Strategy & Leadership

  • Develop and implement a scalable growth strategy for deals under €10,000.
  • Define clear objectives, KPIs, and performance metrics for the Velocity Team.
  • Lead a cross-functional team with a focus on collaboration and achieving shared goals.
  • Manage the team’s budget, optimizing ROI across personnel, marketing, and operational expenses.


Customer Acquisition

  • Continuously optimize the tech-driven sales funnel to maximize conversion rates.
  • Deploy automation tools to streamline the high-velocity sales cycle.
  • Refine the one-step sales process for "hand-raiser" customers to ensure a seamless experience.


Onboarding & Customer Engagement

  • Develop automated onboarding programs to accelerate customer success with minimal manual intervention.
  • Ensure customer success specialists provide personalized support when needed.
  • Promote user engagement through scalable initiatives like tutorials, webinars, and knowledge base resources.


Collaboration & Alignment

  • Partner with marketing to improve lead generation aligned with the Velocity ICP (Ideal Customer Profile).
  • Collaborate closely with product and finance teams to enhance usability and refine contract processes.


Data-Driven Optimization

  • Leverage data to test and improve sales and onboarding workflows continuously.
  • Monitor KPIs such as CAC, conversion rates, and customer satisfaction (CSAT).
  • Identify and address bottlenecks in the customer journey to boost efficiency and satisfaction.



Your profile


Education

  • Bachelor’s degree in Business, Marketing, or a related field; advanced qualifications are a plus.
  • Excellent proficiency in German and English, both written and spoken

Experience

  • 5+ years of leadership experience in sales, customer success, or growth roles, ideally in SaaS.
  • Proven success managing transactional sales cycles and leveraging automation.

Skills

  • Strong leadership abilities with a focus on collaboration and results.
  • Analytical mindset and expertise in data-driven decision-making.
  • Deep understanding of SaaS sales funnels, customer lifecycle management, and onboarding strategies.
  • Proficiency with CRM and automation tools (e.g., Salesforce, HubSpot).


As Growth Lead for the Velocity Team, you will design and optimize scalable processes to activate customers and drive revenue growth. You’ll work in a dynamic, tech-driven environment where your strategies have an immediate impact.

If you are a strategic thinker with a passion for leading teams and enhancing the customer journey, this is the perfect opportunity for you



What you can expect of us


  • Flexibility – Enjoy extensive freedom regarding your workplace (Mobile Office, Home Office, and In-Office) and tailor your working hours to suit your needs.
  • Autonomy – Take advantage of the opportunity to work independently and responsibly, supported by a flat hierarchy and short decision-making paths.
  • Internationality – Work in a global team that values and promotes cultural diversity. Our international network allows you to connect worldwide. 
  • Team Spirit – We know how important in-person meetings are for strengthening team spirit. Therefore, we regularly organize events at various locations. #Workation #SocialHubDay
  • Competitive Compensation – Receive an attractive salary package and 30 days of vacation per year
  • Employee Benefits – Take advantage of a wide range of discounts through our external Corporate Benefits Partner.

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