IT Desktop Engineer

vor 4 Wochen


Frankfurt, Deutschland SISL Global GMBH Vollzeit

SISL Global GMBH is a Managed Service ProviderSISL
Global GMBH is a premier Managed Service Provider that consistently
redefines technology solutions to empower Global System
Integrators, Telecommunications providers, and Enterprise clients.
Our services are not just built to meet industry standards—they are
designed to be agile, scalable, and tailored to generate measurable
outcomes for customers across sectors.TasksWe are looking for an
experienced and dynamic DaaS Manager to lead and deliver a
full-scale Device-as-a-Service (DaaS) implementation project. The
ideal candidate will have hands-on experience in managing
large-scale IT hardware lifecycle management, DaaS procurement, and
end-user computing solutions, along with strong client-facing and
stakeholder management skills. This is a key role that demands
technical proficiency, business acumen, and excellent communication
capabilities.Key Responsibilities• Lead the end-to-end execution of
the DaaS program, including scoping, planning,implementation, and
transition to operations.• Own the full lifecycle of end-user
devices — from procurement to deployment,management, and
retirement. Procurement & Vendor Management• Manage and
streamline DaaS procurement processes with OEMs (Dell, HP, Lenovo,
etc.).• Drive commercial negotiations, contract finalization, and
vendor performance tracking.• Build and maintain vendor catalogues
aligned to organization/device standards. Client Engagement• Act as
the single point of contact for the client throughout the DaaS
project lifecycle.• Present project updates, timelines, and risk
mitigation plans to client stakeholders.• Ensure service delivery
aligns with agreed SLAs, KPIs, and client expectations.•
Responsible for preparing Weekly/Monthly/Quarterly review
dashboards Technical Oversight• Coordinate with internal IT teams
for imaging, provisioning, MDM/UEM (e.g., Intune, Tanium, JAMF)
integration.• Ensure zero-touch deployment and seamless end-user
onboarding.• Collaborate with cybersecurity teams to ensure
endpoint security compliance. Budget & Cost Optimization• Track
and manage project budget, forecast hardware requirements, and
report ROI. • Identify cost-saving opportunities through optimized
procurement and asset lifecycle management.ProfileWe are looking
for an experienced and dynamic DaaS Manager to lead and deliver a
full-scale Device-as-a-Service (DaaS) implementation project. The
ideal candidate will have hands-on experience in managing
large-scale IT hardware lifecycle management, DaaS procurement, and
end-user computing solutions, along with strong client-facing and
stakeholder management skills. This is a key role that demands
technical proficiency, business acumen, and excellent communication
capabilities.Key Responsibilities• Lead the end-to-end execution of
the DaaS program, including scoping, planning,implementation, and
transition to operations.• Own the full lifecycle of end-user
devices — from procurement to deployment,management, and
retirement. Procurement & Vendor Management• Manage and
streamline DaaS procurement processes with OEMs (Dell, HP, Lenovo,
etc.).• Drive commercial negotiations, contract finalization, and
vendor performance tracking.• Build and maintain vendor catalogues
aligned to organization/device standards. Client Engagement• Act as
the single point of contact for the client throughout the DaaS
project lifecycle.• Present project updates, timelines, and risk
mitigation plans to client stakeholders.• Ensure service delivery
aligns with agreed SLAs, KPIs, and client expectations.•
Responsible for preparing Weekly/Monthly/Quarterly review
dashboards Technical Oversight• Coordinate with internal IT teams
for imaging, provisioning, MDM/UEM (e.g., Intune, Tanium, JAMF)
integration.• Ensure zero-touch deployment and seamless end-user
onboarding.• Collaborate with cybersecurity teams to ensure
endpoint security compliance. Budget & Cost Optimization• Track
and manage project budget, forecast hardware requirements, and
report ROI. • Identify cost-saving opportunities through optimized
procurement and asset lifecycle management.We offerCompetitive
salary.Comprehensive health and wellness benefits.Opportunities for
professional development and career advancement.A collaborative and
innovative work environment.ContactInterested candidates are
encouraged to submit their applications to email id
kamleshk@sisl.global - Please include your resume and a cover
letter detailing your relevant experience.



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