Account Manager

vor 2 Wochen

Munich, Deutschland Publicis Sapient Vollzeit
Publicis Sapient (PS), a global leader in Digital Business Transformation (DBT), is looking for an Account Manager with a first track record of results to join our exceptional client service team Germany, Austria and Switzerland.

Aligned to Retail you will harness the depth and breadth of PS' portfolio, and the value-add of our extended capabilities through Publicis Groupe, to help the client partner team to identify new opportunities, new buying centers, and innovative ways that help our clients evolve for a more digital-enabled future.

Your Impact:
  • Actively contribute to the Industry Client Partner team in identifying and opening up project opportunities at existing and new clients.
  • Co-shape proposals and support in the negotiation of agreements focused on achieving mutually beneficial outcomes for PS and its clients.
  • Eventually take over, drive and lead stewardship at smaller clients, acting as their PS leader and ensuring their profitable YoY Growth.
  • Represent good industry knowledge to be able to actively engage with clients in an inspiring and consultative manner.
  • Establish strong relationships at mid to senior client levels to shape broader transformation agendas in collaboration with senior Client Partners.
  • Develop a relationship map for your own clients incl. 3-5-year vision and strategy, and manage tactical executions to sell the full PS portfolio.
  • Manage and ensure delivery expectations and satisfaction by orchestrating relevant delivery stakeholders.
  • Ensure all opportunities are accurately reflected and forecasted in the PS CRM pipeline
  • Maintain a thorough understanding of the PS GTM offerings and solutions, cross-client line of businesses, and industry trends.
  • Demonstrate a high level of performance and results in goal achievement.
  • Manage PS Internal stakeholders and build a dedicated and virtual team of experts.


Qualifications

Your Skills & Experiences
  • Minimum of 2 years in industry and professional services with demonstrated success and growth as a junior account manager or consultant.
  • First experience in navigating and growing larger accounts.
  • A passion for people, equality, and society
  • Ability to develop and nurture trusted relationships with client contacts and internal stakeholders via a strong industry POV and understanding of client needs
  • Strong learning mindset and drive for continuous evolution and self-improvement, including cultivating learning agility, development of personal adaptability, and pursuit of excellence
  • Flexible and mobile, able to work in a hybrid WFH, office, and travel environment as the role necessitates
  • Experience in creating and presenting offers to customers, by answering RfPs


Additional Information

Benefits of Working Here:
  • We work with cutting-edge technology which has always been part of our DNA and we want our employees to define what technologies our clients use next
  • We provide many learning opportunities to deepen your skillset and to support your professional growth
  • We offer numerous discounts on travel, cultural and leisure activities
  • We put the well-being of our people first and organize various health initiatives
  • We offer you a vibrant workplace culture with many different community events throughout the year
As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to equal employment opportunity without regard for race, colour, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion.

Company Description

Publicis Sapient is a digital transformation partner helping established organizations get digitally enabled, both in the way they work and how they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. As digital pioneers with 20,000 people and 53 offices worldwide, our experience spanning technology, data sciences, consulting, and customer obsession - combined with our culture of curiosity and relentlessness - enables us to accelerate our clients' businesses through designing the products and services their customers truly value. Publicis Sapient is the digital business transformation hub of Publicis Groupe. For more information, visit .

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