CRM Strategy Director
vor 2 Wochen
Drive customer engagement and lifecycle strategy for a globally recognised brand, shaping end-to-end CRM experiences across Germany.Who?This integrated agency blends global scale with the agility of high-performing local teams across Berlin, Munich and Frankfurt. Their work sits at the intersection of data, technology and creativity, helping major consumer brands design connected customer experiences that deliver measurable impact. You’ll be part of a team that takes CX seriously — mapping journeys, optimising touchpoints, and translating insight into meaningful interactions at every stage of the customer lifecycle.And you? You’re an experienced CRM and lifecycle strategist (8–10 years) who knows how to architect multi-channel engagement programmes that drive retention, frequency, and customer value. You’re fluent in MarTech ecosystems like Salesforce, Adobe or Braze, and experienced in turning behavioural data into personalised communications. You thrive in cross-functional environments, guiding creative, data and tech teams, and presenting clear, persuasive strategies to senior stakeholders in both German and English.Why?This role places you at the centre of customer engagement for a globally recognised brand. You’ll shape lifecycle journeys across email, app, web and messaging — from onboarding flows and loyalty triggers to reactivation and upsell paths. You’ll design the CX vision, outline testing and optimisation frameworks, and influence how millions of customers experience the brand day-to-day. With access to robust data, global collaboration, and a client eager to innovate, your strategic thinking will directly inform how the CRM ecosystem evolves.You’ll work in a highly collaborative environment alongside creative, media, data, and global CRM specialists, giving you visibility across the full engagement spectrum. The role offers flexible working options, modern offices in three major cities, and extensive professional development — including CRM, CX and MarTech training, hands-on workshops, and opportunities to contribute to thought leadership.Benefits include pension support, corporate discounts, lunch and mobility perks, wellbeing programmes such as Urban Sports and bike leasing, coaching, and more — all designed to support both your growth and long-term wellbeing. A high-impact role for someone who wants to shape customer experience at scale.
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CRM Strategy Director
vor 2 Wochen
Berlin, Deutschland Who+Why | Talent | Culture | Comms VollzeitDrive customer engagement and lifecycle strategy for a globally recognised brand, shaping end-to-end CRM experiences across Germany. Who? This integrated agency blends global scale with the agility of high-performing local teams across Berlin, Munich and Frankfurt. Their work sits at the intersection of data, technology and creativity, helping major consumer...
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Director of CRM
vor 2 Wochen
Berlin, Deutschland Zalando VollzeitLocation Berlin Contract Full time Job Category Marketing & Communications **ABOUT PERFORMANCE MARKETING & GROWTH**: The Performance Marketing & Growth team is responsible for executing Zalando’s customer communication strategy across all performance-driven paid and unpaid marketing channels globally. At the heart of this function sits the CRM Team, which...
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Director Strategy
Vor 3 Tagen
Berlin, Deutschland Navan VollzeitNavan is looking for an experienced Director Strategy & Operations shaping and driving strategic, operational, and organizational improvements across the company in close alignment with the company's senior leadership. **What You'll Do** - Partner with Navan's Executive team in defining and executing the company's strategy to win in the relevant markets -...
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Director of Strategy
vor 2 Wochen
Berlin, Deutschland Directive Consulting VollzeitDirective Consulting is the performance marketing agency for SaaS companies. We use Customer Generation (a marketing methodology developed by us) which focuses on SQLs and Customers instead of traditional metrics like MQLs. We offer Paid Media, SEO, Performance Creative and Design, Video, Revenue Operations, and Strategy services to our clients by creating...
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Director Sales Strategy
vor 2 Wochen
Berlin, Berlin, Deutschland Oviva Vollzeit 90.000 € - 120.000 € pro JahrWarum Oviva?Bei Oviva verfolgen wir eine klare Mission: Wir wollen nachhaltige, personalisierte, klinisch wirksame Versorgung für alle zugänglich machen.Unsere digitalen Programme unterstützen Menschen mit gewichtsbedingten Erkrankungen. Für viele ist Gewichtsverlust ein Ziel, doch unser Ansatz geht weit darüber hinaus: Wir helfen, die Gesundheit zu...
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Director of Learning Strategy
Vor 7 Tagen
Berlin, Berlin, Deutschland allie Vollzeit 80.000 € - 120.000 € pro JahrHey there We'reAllie, a fast-growing startup reimagining how employees learn at work. Our AI-powered platform transforms training into engaging, personalized, and gamified experiences — helping companies make learning something employeesactuallyenjoy.We're now looking for aDirector of Learning Strategy & Content Design— a senior HR / L&D leader who...
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Director, Quick Commerce Strategy
vor 1 Woche
Berlin, Deutschland Delivery Hero VollzeitBe our next Hero! - Join the world’s leading local delivery platform. We are looking for a Director, Strategy & Performance (all genders) to join the Quick Commerce team on our journey to always deliver amazing experiences. Quick Commerce is the next generation of e-commerce, which means fast and convenient delivery of virtually any goods to our...
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Managing Director Strategy
Vor 2 Tagen
Berlin, Deutschland Ray Sono AG VollzeitAls Managing Director Strategy & Consulting (all genders) nimmst du neben der Geschäftsführung eine strategische Schlüsselposition ein und bist verantwortlich für die Leitung als auch Weiterentwicklung unseres essenziellen Geschäftsbereichs, der als erster Berührungspunkt für Kunden fungiert, umsetzbare Strategien wie auch Visionen für die digitale...
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Head of Payroll Processes
vor 2 Wochen
Berlin-Biesdorf, Deutschland HR Group VollzeitDie HR Group ist eine der am schnellsten wachsenden Hotelbetreibergesellschaften im deutschsprachigen Raum. Zu unserem Portfolio gehören derzeit über 180 Hotels in der Nähe von Messen und Flughäfen, sowie zentral gelegene Stadthotels und Hotels & Resorts in beliebten Ferienregionen. Unser Hauptgeschäftsfeld besteht im Erwerb und Betrieb von...
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Director Strategy
Vor 2 Tagen
Berlin, Deutschland XD Next Digital Transform GmbH Vollzeit**DIRECTOR STRATEGY (M/W/D) - AUFBAU STANDORT BERLIN**: Als (Executive) Director der Next Digital Strategy übernimmst du Verantwortung für eine oder mehrere Branchen und / oder Beratungsfelder der Next Digital Group, welche du selbstständig aufbaust und weiterentwickelst. Hierzu entwickelst du Beratungsansätze der Digitalisierung und setzt diese bei...
