Customer Experience Senior Manager Cardiovascular

Vor 3 Tagen

Munich, Deutschland Daiichi Sankyo Europe GmbH Vollzeit

With over 120 years of experience and more than 17,000 employees in over 20 countries, Daiichi Sankyo is dedicated to discovering, developing, and delivering new standards of care that enrich the quality of life around the world. In Europe, we focus on two areas: The goal of our Specialty Business is to protect people from cardiovascular disease, the leading cause of death in Europe, and help patients who suffer from it to enjoy every precious moment of life. In Oncology, we strive to become a global pharma innovator with competitive advantage, creating novel therapies for people with cancer. Our European headquarters are in Munich, Germany, and we have affiliates in 13 European countries and Canada.

We are seeking highly qualified candidates to fill the position:

Customer Experience Senior Manager Cardiovascular (m/f/x)

The Position:

For its Specialty Medicines Business Unit, Daiichi Sankyo Europe is recruiting a Customer Experience Senior Manager Cardiovascular. Join our Customer Experience Strategy group to shape the future of our Cardiovascular products and its commercial success. The Customer Experience Senior Manager Cardiovascular is responsible for driving the implementation of the strategic framework for our Cardiovascular products, focusing on an integrated approach of customer experience, considering its end to end journey. He/She is responsible for maximizing customer experience, driving implementation cross-functionally and with our affiliates. He/She is focused on value creation for HCPs and patients, through content generation and digital solutions always anchored on insights.
You combine customer and operational experience and are focused on continuous improvement. You have successful experience building impactful customer interactions and are interested to play a key role in delivering an omnichannel approach for Cardiovascular products. You are a passionate individual and are committed to bring value to patients.
At Daiichi Sankyo we care for every heartbeat and you will help us to make a difference in the life of patients living our values collaboration, courage, commitment and integrity.


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