Customer Service Assistant

vor 2 Wochen


Dusseldorf, Deutschland MICROVENTION EUROPE Vollzeit

You are a great team player, familiar in Customer Service and looking for a challenge where you can bring in your experience and motivation? Our Customer Service Team based in Düsseldorf is looking for a


Customer Service Assistant (M/F/D)


full-time, for a period of 10 months. In this role you are supporting the team with their day-to-day activities to ensure an outstanding service towards our customers.



The core job responsibilities


  • Order processing: create quotes, process orders, and perform consignment audits in SAP
  • Respond to customer inquiries related to orders, invoices, and deliveries
  • Provide support for preparation tasks and testing for new SAP implementations/ SAP changes
  • Support all related GPO (Group Purchasing Organizations) processes as well as implementation of a new set up in SAP


The required Qualifications


  • Professional commercial education
  • Good English language skills
  • Proficient with MS Office including Word, Excel, Teams, and Outlook
  • An interest in interdisciplinary collaboration with external and internal customers
  • Precise written and verbal communication skills (e.g., via email and telephone)
  • Strong ability to adapt to a fast-changing/rapidly expanding environment
  • Strong self-organization ability within the customer service team
  • Open to intercultural challenges due to the work in an international environment
  • Industry knowledge in the field of medical technology is a plus
  • SAP knowledge is a plus


Who are we?


MicroVention is a rapidly growing medical device company that has pioneered the development of catheter-based, minimally invasive, neuroendovascular technologies that provide therapeutic advantages for neurovascular disorders. We are a worldwide community of over 3,000 engineers, chemists, marketers, manufacturers, researchers, and innovators who share the same ethos — creating technologies that provide a meaningful improvement in patient's lives.



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