Customer Service Assistant
vor 2 Wochen
You are a great team player, familiar in Customer Service and looking for a challenge where you can bring in your experience and motivation? Our Customer Service Team based in Düsseldorf is looking for a
Customer Service Assistant (M/F/D)
full-time, for a period of 10 months. In this role you are supporting the team with their day-to-day activities to ensure an outstanding service towards our customers.
The core job responsibilities
- Order processing: create quotes, process orders, and perform consignment audits in SAP
- Respond to customer inquiries related to orders, invoices, and deliveries
- Provide support for preparation tasks and testing for new SAP implementations/ SAP changes
- Support all related GPO (Group Purchasing Organizations) processes as well as implementation of a new set up in SAP
The required Qualifications
- Professional commercial education
- Good English language skills
- Proficient with MS Office including Word, Excel, Teams, and Outlook
- An interest in interdisciplinary collaboration with external and internal customers
- Precise written and verbal communication skills (e.g., via email and telephone)
- Strong ability to adapt to a fast-changing/rapidly expanding environment
- Strong self-organization ability within the customer service team
- Open to intercultural challenges due to the work in an international environment
- Industry knowledge in the field of medical technology is a plus
- SAP knowledge is a plus
Who are we?
MicroVention is a rapidly growing medical device company that has pioneered the development of catheter-based, minimally invasive, neuroendovascular technologies that provide therapeutic advantages for neurovascular disorders. We are a worldwide community of over 3,000 engineers, chemists, marketers, manufacturers, researchers, and innovators who share the same ethos — creating technologies that provide a meaningful improvement in patient's lives.
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