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Consultant Conversational Experience

vor 2 Monaten

Essen, Deutschland E.ON Vollzeit
Are you passionate about revolutionizing customer interactions through conversational solutions?

This is your opportunity to become a member of our Technology Consulting division within E.ON's Digital Technology organization. As a partner for our businesses, our division makes a major contribution as an internal professional services organization to accelerate the delivery of E.ONs Digital Transformation Strategy. E.ON is a leading European utility company, playing a key role in shaping the energy transition and connecting everyone to good energy.

If you have a passion for technology and want to make the world a greener place, you can become a changemaker in our energetic and diverse team

As a Consultant Conversational Experience (f/m/d) you will join our Conversational AI Team at E.ON's Digital Technology. This means becoming a key member of a skilled team of Conversational experts who will lead, shape, transform and Digitize our E.ON businesses across Europe.

What you are responsible for
  • Participate in discovery calls and technical deep dives to analyze customer requirements, understand their pain points, and provide recommendations on how conversational solutions can address these needs
  • Create, deliver, and present powerful presentations and customized product demonstrations which clearly show the value of conversational solutions for our customers
  • Design and recommend conversational solutions that meet customer specific needs and business requirements
  • Collaborate with team members, other departments and stakeholders and act as an interface across teams to ensure seamless communication and collaboration
  • Stay up to date on the competitive landscape and perform technical comparisons between conversational products inhouse as well as on the market
  • Provide internal trainings to team members, other teams, and customers across the company for a #bettertogether


What you are good at
  • Proven experience as a consultant, sales engineer, or comparable role that involves business and technical advice and providing fun and engaging presentations and demos
  • Experience within SaaS, Bot Technologies, Contact Center and/or Conversational AI either at software companies or building custom solutions
  • Experience with JavaScript programming/scripting - Experience in Java, Python, or similar is a plus
  • Confident and engaging presenter especially in speaking and dealing with technology
  • You have creative & design skills especially in PowerPoint - Experience with video editing tools, Photoshop or similar will be a plus
  • Leadership through influence, coupled with a strong tolerance for ambiguity, extensive knowledge, and a background in intercultural communication
  • Fluency in both German and English
  • Flexibility to travel across Europe


What you can expect from a Career in E.ON Digital Technology

We offer the unique opportunity to combine your love for technology with your passion to work on a topic of high relevance for society. You will be able to contribute to E.ON's ambitious digitalization strategy, to apply and broaden your expertise on a variety of assignments, to work with cutting edge technology and to have the opportunity to grow your career internationally across the wider organization.

Do you have questions?
For further information please contact Fiedler Stephan, stephan.fiedler@eon.com.

Please understand that for data protection reasons we can only accept applications submitted via our portal. Unfortunately, we cannot consider application documents that reach us by email or post.

What you need to know:
Job Req ID: 225094
Contract type: Permanent
Working time: Full time; Part or Full time
Company: E.ON Digital Technology GmbH
Location: Essen, Hannover, Frankfurt am Main
Function area: IT/Digital; Consulting