Aktuelle Jobs im Zusammenhang mit Customer Service Specialist for EMEA Service Centers - Chemnitz, Sachsen - Dental Wings
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Chemnitz, Sachsen, Deutschland Straumann Group VollzeitAt Straumann Group, we are seeking a highly skilled Customer Service Specialist to join our EMEA Service Centers team. As a key member of our CCS Global Support team, you will be responsible for providing expert technical assistance to customers, ensuring their satisfaction, and handling internal workflows.The ideal candidate will have a dental background,...
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Customer Service Representative
vor 2 Monaten
Chemnitz, Sachsen, Deutschland AmRest DE Sp. z o.o. & Co. KG VollzeitAbout UsAmRest DE Sp. z o.o. & Co. KG is a leading food service company with a strong presence in Germany, Austria, Denmark, and Switzerland. As a Master Franchisee of KFC, we are committed to delivering exceptional customer experiences and building a strong brand presence in the market.Job SummaryWe are seeking a highly motivated and customer-focused...
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Customer Service Representative
vor 2 Monaten
Chemnitz, Sachsen, Deutschland AmRest DE Sp. z o.o. & Co. KG VollzeitAbout UsAmRest DE Sp. z o.o. & Co. KG is a leading food service company with a strong presence in Germany, Austria, Denmark, and Switzerland. As a Master Franchisee of KFC, we are committed to delivering exceptional customer experiences and building a strong brand presence in the market.Job SummaryWe are seeking a highly motivated and customer-focused...
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Customer Service Representative
vor 2 Monaten
Chemnitz, Sachsen, Deutschland ADECCO VollzeitJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Call Center Agent. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, answering their inquiries, and resolving any issues that may arise.Key Responsibilities:Provide top-notch customer...
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Customer Service Representative
vor 2 Monaten
Chemnitz, Sachsen, Deutschland ADECCO VollzeitJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Call Center Agent. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, answering their inquiries, and resolving any issues that may arise.Key Responsibilities:Provide top-notch customer...
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Customer Service Representative
vor 4 Wochen
Chemnitz, Sachsen, Deutschland ADECCO VollzeitUnlock Your Potential in Customer ServiceWe are seeking a highly motivated and communicative individual to join our team as a Full-time Call Center Agent. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and ensuring their travel experiences are seamless and enjoyable.Your Key...
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Customer Service Representative
vor 2 Monaten
Chemnitz, Sachsen, Deutschland ADECCO VollzeitUnlock Your Potential in Customer ServiceWe are seeking a highly motivated and communicative individual to join our team as a Full-time Call Center Agent. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and ensuring their travel experiences are seamless and enjoyable.Your Key...
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Customer Service Representative
vor 4 Wochen
Chemnitz, Sachsen, Deutschland DEVK VollzeitAbout the RoleWe are seeking a highly motivated and customer-focused professional to join our team as an Insurance and Finance Advisor. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our customers, providing expert advice on insurance and financial products, and identifying opportunities to...
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Customer Service Representative
vor 2 Monaten
Chemnitz, Sachsen, Deutschland DEVK VollzeitAbout the RoleWe are seeking a highly motivated and customer-focused professional to join our team as an Insurance and Finance Advisor. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our customers, providing expert advice on insurance and financial products, and identifying opportunities to...
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Financial Services Specialist
vor 4 Wochen
Chemnitz, Sachsen, Deutschland DEVK VollzeitAbout the RoleWe are seeking a highly motivated and customer-focused professional to join our team as an Insurance and Finance Advisor. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our customers, providing expert advice on insurance and financial products, and identifying opportunities to...
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Financial Services Specialist
vor 4 Wochen
Chemnitz, Sachsen, Deutschland DEVK VollzeitAbout the RoleWe are seeking a highly motivated and customer-focused professional to join our team as an Insurance and Finance Advisor. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our customers, providing expert advice on insurance and financial products, and identifying opportunities to...
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IT Service Manager
vor 2 Monaten
Chemnitz, Sachsen, Deutschland Leadec VollzeitJob SummaryLeadec is seeking an experienced IT Service Manager to lead our cloud service delivery efforts. As a key member of our global IT Operations team, you will be responsible for managing and continuously developing our state-of-the-art IT infrastructure from the network to cloud.Key ResponsibilitiesIT Service Management: Take ownership of IT service...
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IT Service Manager
vor 2 Monaten
Chemnitz, Sachsen, Deutschland Leadec VollzeitJob SummaryLeadec is seeking an experienced IT Service Manager to lead our cloud service delivery efforts. As a key member of our global IT Operations team, you will be responsible for managing and continuously developing our state-of-the-art IT infrastructure from the network to cloud.Key ResponsibilitiesIT Service Management: Take ownership of IT service...
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IT Support Specialist
vor 2 Wochen
Chemnitz, Sachsen, Deutschland Bechtle VollzeitUnlock Your PotentialAs an IT Support Specialist at Bechtle, you will be responsible for providing top-notch support to our clients across various locations in Germany and abroad. Your mission will be to ensure the smooth operation of our clients' IT infrastructure, including Windows clients, Linux, and OSX.Your Key Responsibilities:Provide remote support to...
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IT Support Specialist
vor 2 Wochen
Chemnitz, Sachsen, Deutschland Bechtle VollzeitUnlock Your PotentialAs an IT Support Specialist at Bechtle, you will be responsible for providing top-notch support to our clients across various locations in Germany and abroad. Your mission will be to ensure the smooth operation of our clients' IT infrastructure, including Windows clients, Linux, and OSX.Your Key Responsibilities:Provide remote support to...
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Service Desk Analyst
vor 1 Monat
Chemnitz, Sachsen, Deutschland TESISQUARE® VollzeitUnlock Your Potential with TESISQUARETESISQUARE, a leading technology partner with 29 years of experience, is seeking a skilled Service Desk Analyst to join our team in Chemnitz, Germany. As a key member of our support team, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our digital supply chain...
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Service Desk Analyst
vor 1 Monat
Chemnitz, Sachsen, Deutschland TESISQUARE® VollzeitUnlock Your Potential with TESISQUARETESISQUARE, a leading technology partner with 29 years of experience, is seeking a skilled Service Desk Analyst to join our team in Chemnitz, Germany. As a key member of our support team, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our digital supply chain...
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Specialist Expert
Vor 6 Tagen
Chemnitz, Sachsen, Deutschland community4you AG VollzeitFull-time, Flexitime, Flexible Working HoursOur Interface Between Developers and CustomersAs a specialist consultant, you will be the key interface between our development team and customers. You will be responsible for conveying company requirements for fleet and leasing processes to our software developers.You will accompany projects in close customer...
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IT Service Management Consultant
vor 1 Monat
Chemnitz, Sachsen, Deutschland msg VollzeitJoin our team of experts in IT Service ManagementWe are looking for a highly skilled IT Service Management Consultant to join our team in Berlin, Chemnitz, Düsseldorf, Frankfurt, Hamburg, Hannover, Karlsruhe, Köln, Nürnberg, Stuttgart, and throughout Germany.What we offerBroad range of tasks with social relevanceOpportunity to create modern and secure...
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IT Service Management Consultant
vor 1 Monat
Chemnitz, Sachsen, Deutschland msg VollzeitJoin our team of experts in IT Service ManagementWe are looking for a highly skilled IT Service Management Consultant to join our team in Berlin, Chemnitz, Düsseldorf, Frankfurt, Hamburg, Hannover, Karlsruhe, Köln, Nürnberg, Stuttgart, and throughout Germany.What we offerBroad range of tasks with social relevanceOpportunity to create modern and secure...
Customer Service Specialist for EMEA Service Centers
vor 2 Monaten
Als Customer Service Specialist for EMEA CADCAM Service Centers (m/w/x) bist Du verantwortlich für die Unterstützung der Kunden bei allen Fragen, die während der Nutzung auftreten können. Die Aufgabe besteht darin, die Kundenzufriedenheit zu gewährleisten, fachkundige technische Unterstützung zu leisten und interne Arbeitsabläufe und damit verbundene Workflows zu bearbeiten.
Aufgaben- Aktiver und reaktiver 1st-Level-Remote-Support für Kunden (zahnmedizinisches Fachpersonal) bei Fragen zu zentralen Produktionsstandorten, zur Nutzung, zu Anwendungen, zu verbundenen Lösungen und zu administrativen Themen
- Hauptansprechpartner für alle Support-Themen im Zusammenhang mit 'zentralen Produktionsstandorten', von der Nutzung bis zum Datenmanagement und internen Straumann-Anwendungen wie ERP/CRM/CAM DB und Ticket-Tools
- Beheben von Problemen, Protokollieren, Registrieren, Dokumentieren und Aufzeichnen jeder Kundeninteraktion im jeweiligen Ticket-Tool und Sicherstellen der Einhaltung von Support-KPIs und CSAT
- Förderung der Kundenzufriedenheit durch rechtzeitige, gründliche und genaue Antworten
- tägliche Systemprüfungen, einschließlich, aber nicht beschränkt auf CAM DB, Ticket-Tool, technische Systemnutzung, Bestellung und Konnektivität mit verschiedenen Softwarekomponenten
- Enge Zusammenarbeit mit dem Produktkernteam, mit Schwerpunkt auf dem After-Sales-Support und der Support-Journey
- Kommunikation mit dem 2nd-Level- und Projektkernteam, um den Kommunikationsfluss und die kontinuierliche Verbesserung der Lösung zu gewährleisten
- Zahnmedizinischer Hintergrund als Zahnarzt, Zahntechniker oder ähnlicher akademischer Abschluss
- Erfahrung in der Kundenbetreuung, z. B. im Kundendienst oder in anderen After-Sales-Funktionen
- Erfahrung mit digitaler Zahntechnik wie z.B. CAD/CAM-Systemen wie 3Shape und Exocad
- Fließend in Deutsch und Englisch (andere Sprachen sind von Vorteil)
- Starke Kundenorientierung und Fähigkeiten im Kundenservice
- Vertraut mit Technologie und Software
- Von Vorteil:
- Gutes Verständnis der klinischen Arbeitsabläufe in Praxen
- Erfahrung in der Kundenbetreuung für ein SaaS- oder Cloud-basiertes Produkt
- Erfahrung mit CRM und Backend-Systemen
- Kurze Entscheidungswege und ein freundliches, kompetentes Team aus technikbegeisterten Mitarbeitern
- modernes Büro mit familiärer Arbeitsatmosphäre
- Hybrides Arbeitsmodell
- 30 Tage Urlaub
- Individuelle Weiterbildungsmöglichkeiten
- Zahlreiche Benefits: Teamfrühstück, kostenlose Getränke/frisches Obst, Job-Bike, Betriebskrankenkasse, Inhouse-Sprachkurse (Englisch/Deutsch), bezuschusste Kinderbetreuung, öffentliche Verkehrsmittel, Teamevents etc.
Bist Du noch unsicher, ob Dein Profil zu uns passt?
Nutz Deine Chance und bewirb Dich dennoch bei uns Wir vereinen in unserem Unternehmen die unterschiedlichsten Qualifikationen und haben dadurch die Möglichkeit, die passende Stelle für Dich zu finden.
Haben wir Dein Interesse geweckt?
Dann freuen wir uns darauf mehr über Dich, Deine Motivation und Deine Erwartungen zu erfahren. Deine Daten werden vertraulich behandelt.
