Aktuelle Jobs im Zusammenhang mit Customer Care Agent - Berlin, Berlin - MILES Mobility
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Frequent Flyer Support Specialist
vor 1 Monat
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob Title: Customer Care Agent for Frequent FlyersCompany: Workstation Customer CareDeliver outstanding customer support in a dynamic call center settingAssist loyal travelers with their membership benefits and servicesHandle incoming calls, manage bookings, address concerns, and respond to inquiriesRecord interactions and actions taken during customer...
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Customer Service Representative
vor 1 Woche
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Care Specialist Position AvailableWe are seeking dedicated individuals to provide exceptional customer service for various clients in industries such as online retail, tourism, and more.Key Responsibilities:Handling customer inquiries and resolving issues in a timely and professional mannerProcessing orders and providing product recommendations to...
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Customer Service Representative
vor 1 Woche
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Care Specialist Position AvailableWe are seeking dedicated individuals to provide exceptional customer service for various clients in industries such as online retail, tourism, and more.Key Responsibilities:Handling customer inquiries and resolving issues in a timely and professional mannerProcessing orders and providing product recommendations to...
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Customer Success Specialist
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Care Team MemberWe are seeking a highly motivated and skilled individual to join our Customer Care team at Workstation Customer Care. As a key member of our team, you will play a crucial role in helping small and medium-sized enterprises reach their customer target groups through effective advertising campaigns.Your Key Responsibilities:Consult with...
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Customer Success Specialist
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Care Team MemberWe are seeking a highly motivated and skilled individual to join our Customer Care team at Workstation Customer Care. As a key member of our team, you will play a crucial role in helping small and medium-sized enterprises reach their customer target groups through effective advertising campaigns.Your Key Responsibilities:Consult with...
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Client Services Agent for Social Media in Italian
vor 3 Wochen
Berlin, Berlin, Deutschland Abramo Customer Care VollzeitAbout the JobWe are seeking a highly skilled Client Services Agent to join our team at Abramo Customer Care. As a key member of our social media team, you will be responsible for developing and implementing effective social media strategies to support and expand our customer's self-serve advertising customer base.Key ResponsibilitiesManage all types of...
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Client Services Agent for Social Media in Italian
vor 3 Wochen
Berlin, Berlin, Deutschland Abramo Customer Care VollzeitAbout the JobWe are seeking a highly skilled Client Services Agent to join our team at Abramo Customer Care. As a key member of our social media team, you will be responsible for developing and implementing effective social media strategies to support and expand our customer's self-serve advertising customer base.Key ResponsibilitiesManage all types of...
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Customer Service Representative
vor 3 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work independently, and...
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Customer Service Representative
vor 3 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As an E-Scooter Support Specialist, you will play a crucial role in registering new customers and providing exceptional support to our existing user base.The ideal candidate will have excellent communication skills, be able to work independently, and...
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Customer Care Specialist
vor 1 Woche
Berlin, Berlin, Deutschland Miles Mobility VollzeitAbout the RoleWe are seeking a highly skilled and customer-focused Customer Care Agent to join our team at Miles Mobility. As a key member of our Customer Care team, you will be responsible for providing exceptional customer service and support to our customers.Your Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and...
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Customer Care Specialist
vor 1 Woche
Berlin, Berlin, Deutschland Miles Mobility VollzeitAbout the RoleWe are seeking a highly skilled and customer-focused Customer Care Agent to join our team at Miles Mobility. As a key member of our Customer Care team, you will be responsible for providing exceptional customer service and support to our customers.Your Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and...
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Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit**About Our Client**Our client is a network of several airlines, each with its own distinctive culture and style of service. These airlines join to offer smooth connections across a vast global network.**Job Summary**We are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As a Customer Service Representative,...
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Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit**About Our Client**Our client is a network of several airlines, each with its own distinctive culture and style of service. These airlines join to offer smooth connections across a vast global network.**Job Summary**We are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As a Customer Service Representative,...
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Team Member
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob Summary:We are seeking a highly motivated and experienced Team Member to join our Dutch team at Workstation Customer Care. As a key member of our team, you will be responsible for consulting with small and medium-sized enterprises to help them reach their customer target groups.Key Responsibilities:Develop and implement customer-specific advertising...
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Team Member
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob Summary:We are seeking a highly motivated and experienced Team Member to join our Dutch team at Workstation Customer Care. As a key member of our team, you will be responsible for consulting with small and medium-sized enterprises to help them reach their customer target groups.Key Responsibilities:Develop and implement customer-specific advertising...
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Customer Service Representative
vor 4 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob SummaryWe are seeking experienced customer service representatives to join our team at Workstation Customer Care. As a Dutch customer support specialist, you will be responsible for handling written and telephone inquiries from subscription-paying customers.Key ResponsibilitiesActivate trial subscriptions and award bonuses for new customersExplain...
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Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob SummaryWe are seeking experienced customer service representatives to join our team at Workstation Customer Care. As a Dutch customer support specialist, you will be responsible for handling written and telephone inquiries from subscription-paying customers.Key ResponsibilitiesActivate trial subscriptions and award bonuses to new customersExplain...
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Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitJob SummaryWe are seeking experienced customer service representatives to join our team at Workstation Customer Care. As a Dutch customer support specialist, you will be responsible for handling written and telephone inquiries from subscription-paying customers.Key ResponsibilitiesActivate trial subscriptions and award bonuses to new customersExplain...
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Italian and English Social Media Specialist
vor 2 Wochen
Berlin, Berlin, Deutschland Abramo Customer Care Vollzeit{"title": "Customer Service Agent for Social Media in Italian", "content": "Job SummaryWe are seeking a highly skilled Customer Service Agent for Social Media in Italian to join our team at Abramo Customer Care. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients through...
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Italian and English Social Media Specialist
vor 2 Wochen
Berlin, Berlin, Deutschland Abramo Customer Care Vollzeit{"title": "Customer Service Agent for Social Media in Italian", "content": "Job SummaryWe are seeking a highly skilled Customer Service Agent for Social Media in Italian to join our team at Abramo Customer Care. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients through...
Customer Care Agent
vor 3 Monaten
We are expanding our fleet, and with an increase in customers, we are looking for you to strengthen our Customer-Care-Team in full-time as a
Customer Care Agent (f/m/x/d) - English + Dutch + French speaking
Your Mission- You are our first point of contact for all our customers
- You help our customers to get out of tricky situations by supporting them around the topics: ongoing rental, our vehicles, functions of the app and payment options
- You take inquiries by phone, chat and email and solve them as quickly as possible during your shifts
- You are efficient in finding out how to solve issues to provide the best and most effective solution
- You filter important information and give detailed reports/feedback about malfunctions in the app or vehicles to your colleagues and other teams
- You understand that quality lies within the detail, hence accomplishing customer requests with accuracy in order to provide high-quality service is our priority at all times
- You are a real problem solver and enjoy assisting customers in need
- You are very communicative and have excellent interpersonal skills
- You are ideally familiar with the use of customer support softwares
- You have working proficiency and communication skills in verbal/written English, Dutch and French - German skills are a plus
- You have a lot of fun at work and a high level of team spirit and with a lot of positive vibes you keep the fun factor constant in our Customer Care team
- You know how to deliver a great customer experience and always go an extra mile
- You are empathetic and have a positive attitude with a desire to help our customers
- Salary: Earn a gross monthly salary of €2,370.00, complemented by monthly performance-based bonuses and additional pay for Sunday, night, and holiday shifts.
- Shift plan: Our shift schedule is determined 4 weeks in advance, providing you with clear and predictable working hours.
- Retirement: Secure your financial future with our attractive pension plan.
- Mobility: Choose between monthly MILES credits or the Deutschlandticket.
- Fitness: Enjoy a subsidized Urban Sports Club membership for your physical and mental well-being.
- Discounts: Access 1,500+ providers for discounts on sneakers, theater visits, and more.
- Hybrid: Enjoy the flexibility of working from our office in Berlin and from home.
- Diversity: Join our diverse team of 50+ nationalities, with English as the primary language.
- Growth: We prioritize personal development through knowledge sharing and training opportunities with the support from our HR Team and the Team Leads.
- Amenities: Enjoy fresh coffee, beverages, fruits, snacks, and lunch during all-hands meetings.
- Social Impact: We dedicate a portion of our revenue to support regional social projects, actively contributing to the well-being of society and the environment. #milescharity
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