Aktuelle Jobs im Zusammenhang mit Service Excellence Specialist - Oberkochen, Baden-Württemberg - ZEISS Gruppe
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Procurement Specialist for Personnel Services
vor 4 Wochen
Oberkochen, Baden-Württemberg, Deutschland GULP – experts united VollzeitAre you a seasoned procurement professional looking for a new challenge? We have an exciting opportunity for a Buyer for Personnel Services at our Oberkochen site.As a key member of our dynamic team, you will be responsible for procuring personnel services in all types of contracts, negotiating individual and framework agreements, and coordinating...
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Procurement Specialist for Personnel Services
vor 4 Wochen
Oberkochen, Baden-Württemberg, Deutschland GULP – experts united VollzeitAre you a seasoned procurement professional looking for a new challenge? We have an exciting opportunity for a Buyer for Personnel Services at our Oberkochen site.As a key member of our dynamic team, you will be responsible for procuring personnel services in all types of contracts, negotiating individual and framework agreements, and coordinating...
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Fiber Drawing Technology Specialist
vor 2 Monaten
Oberkochen, Baden-Württemberg, Deutschland Fraunhofer-Gesellschaft VollzeitAbout the RoleWe are seeking a highly skilled Fiber Drawing Technology Specialist to join our team at Fraunhofer-Gesellschaft. As a key member of our team, you will be responsible for the realization of fiber draw processes and related equipment.Key ResponsibilitiesDevelop and implement fiber draw processes and related equipment, including draw towers and...
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Fiber Drawing Technology Specialist
vor 2 Monaten
Oberkochen, Baden-Württemberg, Deutschland Fraunhofer-Gesellschaft VollzeitAbout the RoleWe are seeking a highly skilled Fiber Drawing Technology Specialist to join our team at Fraunhofer-Gesellschaft. As a key member of our team, you will be responsible for the realization of fiber draw processes and related equipment.Key ResponsibilitiesDevelop and implement fiber draw processes and related equipment, including draw towers and...
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Project Manager Customer Services Specialist
vor 2 Monaten
Oberkochen, Baden-Württemberg, Deutschland HENSOLDT VollzeitAbout the RoleHENSOLDT Optronics GmbH is seeking a highly skilled Project Manager in Customer Services to join their Integrated Logistic Support and In-Service Support Optronics department.Key ResponsibilitiesManage In-Service Support projects for maintenance and restoration of complex optoelectronic systems in the security and defense industry.Plan,...
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Project Manager Customer Services Specialist
vor 2 Monaten
Oberkochen, Baden-Württemberg, Deutschland HENSOLDT VollzeitAbout the RoleHENSOLDT Optronics GmbH is seeking a highly skilled Project Manager in Customer Services to join their Integrated Logistic Support and In-Service Support Optronics department.Key ResponsibilitiesManage In-Service Support projects for maintenance and restoration of complex optoelectronic systems in the security and defense industry.Plan,...
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Commissioning and Service Specialist
vor 3 Wochen
Oberkochen, Baden-Württemberg, Deutschland HENSOLDT VollzeitAbout the RoleHENSOLDT Optronics GmbH is seeking a highly skilled Commissioning and Service Technician to join their Integration & Service Ground Based Systems department at the Oberkochen site.Key ResponsibilitiesCommissioning of complex precision mechanical and optoelectronic devices with a high software componentAcceptance of devices and systems in the...
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Commissioning and Service Specialist
vor 3 Wochen
Oberkochen, Baden-Württemberg, Deutschland HENSOLDT VollzeitAbout the RoleHENSOLDT Optronics GmbH is seeking a highly skilled Commissioning and Service Technician to join their Integration & Service Ground Based Systems department at the Oberkochen site.Key ResponsibilitiesCommissioning of complex precision mechanical and optoelectronic devices with a high software componentAcceptance of devices and systems in the...
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Commissioning and Service Specialist
vor 3 Wochen
Oberkochen, Baden-Württemberg, Deutschland HENSOLDT VollzeitAbout the RoleHENSOLDT Optronics GmbH is seeking a highly skilled Commissioning and Service Technician to join their Integration & Service Ground Based Systems department at the Oberkochen site.Key ResponsibilitiesCommissioning of complex precision mechanical and optoelectronic devices with a high software componentAcceptance of devices and systems in the...
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Project Manager Customer Services Specialist
vor 4 Wochen
Oberkochen, Baden-Württemberg, Deutschland HENSOLDT VollzeitAbout the RoleHENSOLDT Optronics GmbH is seeking a highly skilled Project Manager to join our Integrated Logistic Support and In-Service Support Optronics department. As a Project Manager, you will be responsible for managing projects related to the maintenance and restoration of complex optoelectronic systems in the security and defense industry.Key...
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Project Manager Customer Services Specialist
vor 2 Monaten
Oberkochen, Baden-Württemberg, Deutschland HENSOLDT VollzeitAbout the RoleHENSOLDT Optronics GmbH is seeking a highly skilled Project Manager to join our Integrated Logistic Support and In-Service Support Optronics department. As a Project Manager, you will be responsible for managing projects related to the maintenance and restoration of complex optoelectronic systems in the security and defense industry.Key...
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Project Manager Customer Services Specialist
vor 2 Wochen
Oberkochen, Baden-Württemberg, Deutschland HENSOLDT VollzeitJob SummaryWe are seeking a highly skilled Project Manager to join our Integrated Logistic Support and In-Service Support Optronics department at HENSOLDT Optronics GmbH. The successful candidate will be responsible for managing projects related to the maintenance and restoration of complex optoelectronic systems in the security and defense industry.Key...
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Procurement Specialist
vor 4 Wochen
Oberkochen, Baden-Württemberg, Deutschland HENSOLDT VollzeitCompanyHENSOLDT Optronics GmbHFull time / Part time:The position can be filled in full or part time.SummaryWe are seeking a highly skilled Procurement Specialist to join our Procurement Controlling department at the Oberkochen site.The Procurement Controlling department is responsible for planning and controlling all requirements in the service creation...
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Procurement Specialist
vor 4 Wochen
Oberkochen, Baden-Württemberg, Deutschland HENSOLDT VollzeitCompanyHENSOLDT Optronics GmbHFull time / Part time:The position can be filled in full or part time.SummaryWe are seeking a highly skilled Procurement Specialist to join our Procurement Controlling department at the Oberkochen site.The Procurement Controlling department is responsible for planning and controlling all requirements in the service creation...
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Procurement Specialist
vor 3 Wochen
Oberkochen, Baden-Württemberg, Deutschland HENSOLDT VollzeitCompanyHENSOLDT Optronics GmbHFull time / Part time:The position can be filled in full or part time.SummaryWe are seeking a highly skilled Procurement Specialist to join our Procurement Controlling department at the Oberkochen site.The Procurement Controlling department is responsible for planning and controlling all requirements in the service creation...
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Procurement Specialist
vor 3 Wochen
Oberkochen, Baden-Württemberg, Deutschland HENSOLDT VollzeitCompanyHENSOLDT Optronics GmbHFull time / Part time:The position can be filled in full or part time.SummaryWe are seeking a highly skilled Procurement Specialist to join our Procurement Controlling department at the Oberkochen site.The Procurement Controlling department is responsible for planning and controlling all requirements in the service creation...
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Procurement Specialist
vor 2 Wochen
Oberkochen, Baden-Württemberg, Deutschland HENSOLDT VollzeitCompany OverviewHENSOLDT Optronics GmbH is a leading provider of high-tech products and solutions.Job SummaryWe are seeking a Procurement Specialist to join our Procurement Controlling department at our Oberkochen site.Key ResponsibilitiesCollaborate with the Procurement Controlling team to plan and control all requirements in the service creation...
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Procurement Specialist
vor 2 Wochen
Oberkochen, Baden-Württemberg, Deutschland HENSOLDT VollzeitCompanyHENSOLDT Optronics GmbHFull time / Part time:The position can be filled in full or part time.Job SummaryWe are seeking a Procurement Specialist (f/m/d) to join our Procurement Controlling department at the Oberkochen site.The Procurement Controlling department is responsible for planning and controlling all requirements in the service creation...
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Procurement Specialist
vor 2 Wochen
Oberkochen, Baden-Württemberg, Deutschland HENSOLDT VollzeitCompanyHENSOLDT Optronics GmbHFull time / Part time:The position can be filled in full or part time.SummaryWe are seeking a highly skilled Procurement Specialist to join our Procurement Controlling department at the Oberkochen site. The successful candidate will be responsible for planning and controlling all requirements in the service creation process,...
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Solutions Architect Hardware Specialist
vor 1 Monat
Oberkochen, Baden-Württemberg, Deutschland HENSOLDT VollzeitAbout the RoleHENSOLDT Optronics GmbH is seeking a Solutions Architect Hardware to join our team in Oberkochen, Aalen branch. As a key member of our Ground & Naval Solutions department, you will be responsible for designing technical solutions for our land and sea-based products.Your Key ResponsibilitiesCoordinate and revise customer requirements to create...
Service Excellence Specialist
vor 3 Monaten
Your Role:
Utilize the Service Excellence Guidebook & Framework to drive service improvements, identifying and implementing the most valuable enhancements for our customers, such as electronic market advancements and remote service initiatives.
Analyze processes, services, and organization using key metrics to define and implement measures that ensure service excellence and fulfillment of the service agenda.
Challenge the status quo of SSCs and RMS HQ by providing objective assessments, actionable recommendations, and optimizing global service processes.
Provide guidance on process and performance indicators, offering training and information across different job levels within SSCs. Drive the harmonization and standardization of processes and structures, shaping the operational framework of ZEISS for the future. Facilitate cooperation between SSC, RMS HQ, and regional service leaders. Support transformation projects like Fit4 and NextGenCRM with effective communication, preparation, and best practice sharing. Lead initiatives that enhance service process optimization and aim to provide differentiated customer service. Manage communications with key executive stakeholders, overseeing progress reports and handling escalations. Identify, escalate/mitigate, and resolve business-related issues within the department. Lead or monitor cross-functional strategic or operational projects. Develop service dashboards and further standardize reporting mechanisms. Your ProfileMasters degree in engineering, economy or similar.Results-oriented with excellent analytical, organizational, and change management skills. Proactive, curious, and creative in addressing challenges. Fluent in German and English, both written and spoken.
Proven experience in driving projects focused on business process excellence or similar performance improvement areas. Highly motivated with a strong customer orientation and business impact focus. Effective communicator with the ability to empathize and interact with diverse backgrounds. Capable of building collaborative relationships with key stakeholders and leading cross-functional teams.
Able to take a leadership role, moderating and guiding discussions and decisions between ZEISS HQ, process experts, and SSCs effectively.
Join us today. Inspire people tomorrow.Diversity is a part of ZEISS.
We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity.
Apply now It takes less than 10 minutes Workday, Inc. All rights reserved.