Information Technology Specialist
vor 4 Wochen
This is a Direct Hire Authority (DHA) solicitation utilizing the DHA for Certain Personnel of the DoD Workforce to recruit and appoint qualified candidates to positions in the competitive service.
About the Position: This position serves as an IT Specialist (Customer Support) with the responsibility for performing Break/Fix and Tier2 Touch Labor for all technical system administration functions.
Duties
- Diagnose complex hardware, software, networks and systems problems reported by users.
- Coordinate with theater system administrators of IT systems for support.
- Review reports of equipment usage and based on criteria established by Department of the Army (DA).
- Manage Cyber Security (CS) and Accreditation process and ensures the directorate is in compliance with all CS policies, regulations, and standards.
- Coordinate maintenance and data integrity on Windows-based platforms.
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Information Technology Specialist
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