Community Support Specialist
vor 1 Monat
Our mission is to create rewarding moments for consumers and empower them to make the best shopping decisions in a smart, fair, and enjoyable way. To achieve that, we run market-leading platforms that provide our users with the best savings, cashback, deals, shopping inspiration, and trustworthy reviews from real users.
We have over 70 nationalities represented among 1000+ talented colleagues spanning 10 countries, welcoming very diverse backgrounds which range from tech enthusiasts to online marketers, key account managers, or editors.
With us, you will be able to work on projects with an international footprint, leaving your mark in the industry and becoming a true driver of change.
Über #mydealz :
Wir bei und GSG sind der Meinung, dass Menschen von Expertenmeinungen und nicht von Marketingstrategien beeinflusst werden sollten. Wir wollen, dass Menschen das richtige Produkt finden, das nicht nur zu deinem Budget, sondern auch zu deinen Bedürfnissen passt. Wir alle haben diesen Freund, den wir anrufen, wenn wir eine Einkaufsberatung brauchen, und in der Online-Welt ist das Unser Ziel ist es, genau das zu erreichen, indem wir Menschen wie du und ich, die sich für Schnäppchen begeistern und bereit sind, ihr Fachwissen mit unseren Communities auf der ganzen Welt zu teilen, eine Stimme geben. Wir bauen den besten Ort für User auf, um ihr Wissen zu teilen und von anderen Experten zu lernen, um die besten Entscheidungen zu treffen.
Um das zu erreichen, brauchen wir dich Jemanden, der unsere Werte teilt und genauso leidenschaftlich ist wie wir, wenn es darum geht, jeden Monat über 25 Millionen Menschen zu helfen, bessere Kaufentscheidungen zu treffen.
Mit fast einer Millionen Visits am Tag sind wir mit in Deutschland eine treibende Kraft für Marken wie adidas, Nike oder Samsung.
Erzähl uns von dir:
Du weißt, wie man eine Community bei Laune hält und gleichzeitig dafür sorgt, dass die Umgangsregeln eingehalten werden? Du liebst es, Dich durch Unmengen von Threads zu arbeiten und den Usern jederzeit mit Rat und Tat zur Seite zu stehen?
So kannst du uns helfen:
- Du kommunizierst mit unserer Community und moderierst die Beiträge unserer User
- Du unterstützt unsere Mitglieder bei allen möglichen Fragen und Anliegen
- Du hilfst neuen Mitgliedern, sich bei uns zurecht zu finden
- Du sorgst dafür, dass Diskussionen auf einem objektiven, sachlichen Level gehalten werden
- Du beherrschst die Netiquette aus den Effeff und hilfst, diese auch bei den Usern zu verinnerliche
Diese Fähigkeiten werden dich in deiner Rolle erfolgreich machen:
- Wir kümmern uns nicht um Titel oder perfekte Lebensläufe. Wir lieben Mitarbeiter, die Dinge mit Leidenschaft angehen.
- Deinen Arbeitsstil bezeichnest Du als strukturiert, verantwortungsbewusst und selbstständig, kombiniert mit einem gewissen Blick fürs Detail.
- Du hast auch kein Problem damit, am Wochenende zu arbeiten, denn auch hier benötigt eine Community Unterstützung
- Du besitzt eine ausgeprägte Internetaffinität und bewahrst auch in stressigen Situationen stets einen kühlen Kopf
- Exzellente Deutsch- und Grundkenntnisse in Englisch
So werden wir dich unterstützen:
- Wachstumsunternehmen mit persönlichen Entwicklungsmöglichkeiten in einem dynamischen, internationalen Umfeld
- Homeoffice-Möglichkeit
- Viel persönlicher Gestaltungsspielraum
- Zugang zu unserem 'Employee Assistance Programme'
- Hochmotiviertes Team mit smarten Kollegen
- Tritt dem besten Berliner Arbeitgeber bei
Du bist die Person nach der wir suchen?
Wir freuen uns deine Bewerbung zu erhalten, die deine Motivation zu uns zu wechseln unterstreicht und einen klar strukturierten Lebenslauf enthält.
At Global Savings Group, we want to ensure that all employees can thrive in an inclusive environment. Our employment opportunities are open to every gender, race, religion, age, sexual orientation, ability, place of origin, or socioeconomic status. We remain committed to a culture of diversity, equity and belonging, where all employees are welcomed, respected, connected, and engaged.
#LI-Hybrid-
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