Head of Commercial Operations
vor 2 Wochen
- the formulation and implementation of innovative strategies in the areas of Business Intelligence & Commercial Analytics, Market Access & Pricing, Customer Service, CRM, as well as tender management
- the planning, management and controlling of workflows in the business processes
- identifying areas for process improvement, establishing workflows that serve as blueprints for more scalable solutions
- results-orientated management and development of your employees
- optimising data and reporting, including the management and tracking of KPIs
- providing strategic and tactical guidance for the annual planning of the affiliates as well as responsibility for the global implementation and evaluation of the various planning and forecasting rounds
- evaluating and presenting business cases and cost/benefit analyses as a basis for sound business decisions
- optimising pricing strategies to maximise sales revenue (launch prices, reference pricing, active management of discounts, etc.)
- collaboration with the global marketing and digital teams to identify and implement technologies and platforms that improve the customer experience and increase internal efficiency
- developing appropriate system processes, methodologies and metrics and effectively utilise technology and relevant data to track performance and inform key stakeholders
- you will work cross-functionally with our subsidiaries as well as Sales, Global Marketing, Finance, Supply Chain Management, IT and Business Development
- a degree in business administration
- >8 years of management/leadership experience (team and project management), preferably in the pharmaceutical industry (generics experience desirable)
- you are a strategic and innovative thinker and operational doer who thinks beyond established norms and procedures
- you are a strong project manager who can focus on the essentials, prioritise, delve into the details and turn the unclear into actionable plans
- you are an entrepreneurial and responsible colleague who is measured by results
- you love to spend your time on metrics and analyses, you consider yourself an expert in spreadsheets and dashboards and know what data you need to collect to make decisions
- entrepreneurial thinking with the ability to build a compelling business case based on structured analysis of multiple factors volume, value, risk, price referencing, stakeholder management
- commercial acumen with a clear customer focus and the ability to change strategic plans according to market dynamics and changing internal requirements
- you have strong communication and collaboration skills: You liaise with all levels of the wider business teams across the organisation
- you are familiar with Customer Relationship Management (CRM) systems and can quickly familiarise yourself with new tools
- fluency in written and spoken English, sound knowledge of German is desirable
- An attractive and competitive salary
- Flexible working arrangements
- Interesting work with scope for creativity and autonomy
- Professional development support and training
- Wide range of corporate well-being & fitness programs
- Canteen offering a healthy and varied range of foods
- A Desitin public transport allowance for the HVV-ProfiTicket and
- Plenty of free parking on our premises
BEWERBEN
StandortHamburg
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