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Technical Coordinator Integration

vor 3 Monaten

Tuttlingen BW, DE KARL STORZ Endoscopy - America Vollzeit
Your Mission

  • You process and take over the follow-up of service cases for the product field operation room (2nd level, service management)

  • Reproduction of customer requests (simulation & use of knowledge database

  • Technically leading maintenance of software related articles in the knowledge base

  • Participation in development projects in the network and integration product field

  • Interface between end customers, development, product management and sales

  • Participate in the creation, coordination, and execution of the end zser, dealer, and colleague training

Your Talents
  • Successfully completed vocational training in the IT/Network field, e.g., IT specialist for system integration, medical technician or comparable training or professional experience
  • Preferably ecperience in healthcare IT (DICOM & HL7)
  • High degree of customer orientation, ability to work in a team and strong communication skills as well as high organizational skills
  • Service oriented approach
  • Professional handling of critical customer inquiries
  • Secure IT understanding and interest in digital challenges
  • Very good written and spoken German and English
  • Interest in working in international teams
Your Benefits
  • Flexible working hours & mobile working: In many areas, working hours and location can be arranged as required​
  • 30 vacation days and various special payments​​
  • Further training opportunities: Open in-house seminar program, extensive e-learning offering, professional development courses and much more
  • Corporate benefits and bicycle leasing​
  • Subsidy for private pension plan and company health management​
  • Various childcare options – at the headquarters in Tuttlingen​
  • Health, sports, cultural and leisure activities – offers vary depending on location​