AM for DACH region

vor 1 Woche

Frankfurt am Main, Hessen, Deutschland Surecomp Vollzeit

Who We Are?

Surecomp is the market-leading provider of digital trade finance solutions for corporates and financial institutions. An industry pioneer for more than thirty-five years, we enable seamless, sustainable trade by breaking down barriers and fostering collaboration. Our award-winning portfolio of cloud and on-premises solutions streamlines the trade finance lifecycle for frictionless transaction processing, enhanced risk mitigation, compliance, decision support, and growth. Underpinned by global offices and an extensive partner network, our prestigious customer footprint spans over eighty countries across the world. For more information visit

Introducing RIVO

RIVOTM - our collaborative trade finance platform is a centralized digital hub through which any trade finance instrument can be managed to enhance efficiency and optimize customer service. This web-based portal provides open API access to every trade participant for a completely streamlined and sustainable transaction process. For more information on RIVO please visit

Our Vision and Mission

We believe that Sustainable global trade promotes growth and improves people's lives. The better the world trades, the better society is. Our Mission is to enable seamless sustainable trade for everyone by removing barriers and facilitating collaboration.

About The Role

We are seeking a motivated and ambitious Junior Account Manager for the DACH region. This entry-level role is perfect for candidates eager to stimulate their career in sales/customer facing related positions, with a focus on building relationships and driving growth in a dynamic market.

As a Junior Account Manager, you will play a key role in expanding our market presence, maintaining relationships with existing customers (banks), and driving revenue. You will be responsible for managing a portfolio of accounts, identifying business opportunities, and ensuring customer satisfaction.

Location: The position is based in Germany - preferably Frankfurt.

The candidate should be working occasionally at Surecomp's site in Germany, Hamburg.

What will you do?

  • Cultivate and maintain strong relationships with existing customers in the DACH region, ensuring their needs are met and exceeded.
  • Understand customers' needs, objectives, and challenges to provide suitable solutions as well as up sale and cross sale while maximizing customer satisfaction.
  • Regularly engage with customers to assess satisfaction levels, gather feedback, and proactively address concerns.
  • Develop a deep understanding of Surecomp's product offerings and capabilities, effectively communicating their value proposition to customers.
  • Collaborate with senior AM professionals who will provide mentoring and assist in addressing customer's needs.
  • Work closely with internal teams, including product development, marketing, and customer support, to ensure a seamless customer experience and drive client satisfaction.
Add / Replacement:
ADD

FTE:
1

Priority:
1

Site:
SDOS

Manager (for hiring):
Yaron Hupert

Knowledge and Experience:

  • Bachelor's degree in business administration, Marketing, or related field.
  • 1-3 years of experience in Sales or Account Management, preferably within the financial services or software industry.
  • Proficiency in Microsoft Office Suite and CRM software (e.g., Salesforce).
  • Experience in selling back-office enterprise software solutions for both on-premises and cloud deployment - advantage.

Skills:

  • Highly motivated and self-driven.
  • Ability to perform in a global company, in a multicultural environment.
  • Strong negotiation skills.
  • Strong communication skills and customer focused approach.
  • Strong work ethic, proactive, self-motivated, and results driven.
  • Proficient in spoken and written German and English.
  • Willingness to travel within the DACH region as needed.

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