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Quereinsteiger:in Customer Care Consultant Outbound

vor 3 Monaten


Berlin, Berlin, Deutschland Aroundhome Vollzeit
Customer Care Consultant bei Aroundhome

Als Customer Care Consultant bei Aroundhome bist Du der/die telefonische Ansprechpartner:in für Kaufinteressierte und unterstützt bei der Suche nach ihrem Wunschprodukt, ohne dabei Kaltakquise zu betreiben. Dein Ziel ist es, passgenaue Fachpartner zu empfehlen und Aroundhome als kompetenten Partner rund ums Haus zu positionieren. Mit Deiner Leidenschaft für Kundenservice und Deiner positiven Art erzeugst Du eine hohe Kundenzufriedenheit. Zudem entwickelst Du Dich kontinuierlich weiter durch Schulungen und Coachings, um Deinen Aufgabenbereich zu vergrößern.

Anforderungen
  • Du hast Erfahrungen im Bereich Kundenberatung, z.B. im Einzelhandel, der Hotellerie oder Gastronomie.
  • Du bist kommunikativ, charmant und hast ein gutes Gespür für Menschen.
  • Du bist eigenverantwortlich, sprichst sehr gut Deutsch und schätzt eine offene Feedbackkultur.
Was wir bieten
  • Systematische Einarbeitung und individuelle Förderung durch persönliches Coaching.
  • Planungssicheres Schichtsystem für eine gute Work-Life-Balance.
  • Hybrides Arbeiten // Bleib flexibel: Entscheide, ob Du aus dem Berliner Office oder aus Deinem Home Office in Deutschland arbeiten möchtest. Möglichkeit zur Arbeit aus ausgewählten EU-Ländern.
  • Raum zu wachsen // Bleib neugierig: Regelmäßige Feedbackgespräche, Weiterbildungsbudget, kostenloser Zugang zu LinkedIn Learning und informative Workshops.
  • Mentale und körperliche Gesundheit // Bleib gesund & aktiv: Unterstützung der Gesundheit durch vergünstigte Mitgliedschaft bei Urban Sports Club und Beratung zum Thema mentale Gesundheit & Coaching.
  • Verantwortungsbewusstsein // We #care: Klimaschonendes Verhalten, JobRad, vergünstigtes BVG Ticket, soziales Engagement und jährlicher Social Day.
  • Teamspirit // Bleib vernetzt: Gemeinschaftsgefühl durch monatlichen Company-Office-Day mit Update-Meeting und gemeinsamen Mahlzeiten am Potsdamer Platz.

Das Monatsbruttogehalt beträgt 2.250,00€ + eine variable Vergütung von 200,00€ brutto mit einem 10-Jahres-Plan zur automatischen Gehaltserhöhung pro Jahr.

Aroundhome ist der größte Anbieter von Produkten und Dienstleistungen für das Zuhause in Deutschland, Österreich, der Schweiz und ganz Europa.