Renewals Manager
vor 1 Woche
We are hiring Renewal Managers at CyberArk:
Being part of CyberArk's Sales and Customer Success teams, our Renewal Managers play a critical role in the customer CARE strategy (Close, Adopt, Renew, Expand). We're looking for motivated, collaborative individuals with a process-oriented approach to secure renewal dollars and uncover expansion opportunities while keeping the customers at the forefront.
Responsibilities:
- Protect and Grow Annual Recurring Revenue (ARR) by securing renewal contracts for the subscription and SaaS customer base.
- Engage customers to understand budgets, key stakeholders, and timelines.
- Demonstrate account management capabilities to meet customer needs.
- Manage the quote-to-close process for renewals in the assigned territory.
- Prepare renewal sales quotes in advance and ensure accurate quarterly forecasting.
- Defend against competitive pressures and identify expansion opportunities.
- Collaborate with Customer Success to enhance customer adoption.
- Own contract processes and provide updates on renewal statuses.
- Navigate Distribution and Channel relationships effectively.
- Partner with various teams to address complex customer requests.
- Achieve annual and quarterly revenue goals.
Qualifications:
- 2+ years of experience with software/subscription renewals.
- Experience in SaaS environments is a plus.
- Ability to effectively communicate with customers at the executive level.
- Proven track record of quota achievement.
- Strong organizational and time-management skills.
- Smart, humble attitude with a continuous improvement approach.
- Excellent customer management skills.
- Proficiency in SFDC, CPQ, Microsoft Office Suite.
- Desirable languages: German or Italian.
We are dedicated to fostering a diverse and inclusive workplace to drive innovation and create a strong, united team. CyberArk is an equal opportunities employer, embracing diversity for success. All qualified applicants will be considered without regard to race, colour, religion, sex, sexual orientation, gender identity, or disability.
If you require any special arrangements for your interview, please inform the EMEA Talent Acquisition team during your application process.
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