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Customs Manager
Vor 7 Tagen
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Customs Manager
Vor 7 Tagen
Darmstadt, Hessen, Deutschland DöhlerGroup VollzeitAbout the RoleWe are seeking a highly skilled Customs Manager to join our team at DöhlerGroup. As a key member of our organization, you will play a crucial role in ensuring compliance with customs and excise regulations.Key ResponsibilitiesCollaborate with cross-functional teams to optimize product recipes and ensure compliance with customs...
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Customs Manager
Vor 5 Tagen
Darmstadt, Hessen, Deutschland DöhlerGroup VollzeitAbout DöhlerGroupWe are a leading global producer of natural ingredients and solutions for the food, beverage, lifestyle, and nutrition industries. Our mission is to shape the future of nutrition by using innovative technology to process plant-based raw materials and enrich products for almost every well-known brand.Your RoleWe are seeking a highly skilled...
Customer Care Employee
vor 3 Monaten
We're Victaulic
*With more than 5,500 employees and 55 international facilities, Victaulic helps customers since 1919 in over 120 countries succeed in the global construction industry. From the tallest buildings to the deepest mines, customers trust our products to increase overall system durability in the most demanding construction projects and operating conditions. Learn more about how our innovative piping products and design services can engineer confidence into your build by visiting our website.
The Role
As a
Customer Care Agent,
you will be a responsible to ensure customer satisfaction and company profitability by consistently adhering to Customer Care and organizational policies.
What you will do
- Provide professional responses to product and order inquiries for primary accounts and other contacts as needed
- Enhance customer relationship management internally and externally
- Handle all aspects of order processing and service activities to ensure accurate and timely customer support
- Assist customers in selecting suitable products, identify sales opportunities, and direct leads to the appropriate Sales representative.
- Analyze and resolve customer requests using established procedures
- Report unresolved issues, potential sales leads, and system deficiencies to the Supervisor, Sales Representative, or Sales Management.
- Maintain uptodate documentation and files following established procedures and policies
About You
- You have minimum a Bachelor's degree and a first experience in a similar role is preferred
- You have a positive attitude, stress resilient and patient even in challenging situations
- Customeroriented, reliable & selfmotivated; demonstrating a strong sense of ownership.
- Excellent communication skills in German & English
What working at Victaulic offers
- Attractive remuneration package
Personal growth
- Cultivate personal growth through a welldefined career path offering annual progression opportunities. Receive extensive training and guidance.
- We focus on wellbeing by creating a positive team atmosphere where working, learning and caring go hand in hand. We do this by facilitating the organizations of various teambuilding and afterwork activities.
- Inspiring global work environment working with teams across the globe and collaborate with people of diverse backgrounds — both professionally and cultural.
- Victaulic is an Equal Employment Opportunity (EOE/M/F/Vets/Disabled) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, gender, color, religion, national origin, age, disability, veteran status, sexual orientation, genetic data, or other legally protected status. Background checks, drug testing, and health assessments may be required as part of our preemployment process._
