German Client Service Representative

vor 1 Woche


Berlin, Berlin, Deutschland Amazon TA Vollzeit
In 2024, EU Global Selling are launching a new Strategic Account Services program.

This program seeks to improve the Amazon customer and Selling Partner experience globally by working directly with German Selling Partners to improve value, selection and convenience on their US Amazon business.

Our team will invent and innovate across technology, processes and people to launch and scale the program, improve seller engagement and satisfaction, and enable scalable global solutions through direct cooperation with the US, Europe and China Teams.

DE Global Selling is seeking a dynamic and motivated Marketplace Consultant to recruit, develop Selling Partners, and help launch and scale the DE to US Strategic Account Services (SAS) program.

They will offer support on using new programs, exploring Amazon's marketing tools, advising on account strategy, global logistics and global selection listing.

They will also, if required, support recruitment and onboarding of Selling Partners onto this new service and act as their primary point of contact.

Their work will be supported by a Premium Selling Partner Support Service, an Enforcement Process Specialist, Global Seller Onboarding and Retail Business Services to help address operational and technical issues.

Given the early stage of the program, they will also be responsible for providing feedback and developing processes, tools and content for this new service.

They will be a key part of developing DE Global Selling's portfolio of Paid Services solutions alongside cross functional teams and colleagues in the US, Europe and China.

This is an exciting opportunity to shape the first paid global export service for DE Selling Partners selling globally into the US Store The ideal candidate will be comfortable influencing senior external stakeholders, strong sales skills, a track record of using data and tools to drive business growth and be comfortable operating in an ambiguous environment given this is a new program.

Create and articulate compelling value propositions around our Paid Service programs.

  • Analyse customer data and make recommendations based on our DEtoUS SAS Playbook in order to maximize the potential of the assigned Selling Partners.
  • Understand and utilize CRM tools such as Salesforce and AMC to track all pertinent account information and sales progress.
  • Develop a thorough understanding of the Amazon Marketplace 3rd party services industry, DE export macro environment, including knowledge of competing product offerings.
  • Manage additional projects around our newly launched Paid Service such as process, tool and content development, competitive analysis, and sales analysis as needed
Fluency in German and English required

  • Strong analytical skills including Microsoft Excel.
  • Proven quantitative analytical capability and project management skills in addition to being customer focused, extremely detailoriented, and able to effectively prioritize and multitask
Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.

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