![ON RUNNING](https://media.trabajo.org/img/noimg.jpg)
B2b Customer Service Representative
Vor 7 Tagen
Stellenbeschreibung:
At a Glance: Our Customer Service Team (the happiness deliverers) is growing, and with this comes the exciting opportunity to become part of the team in our Berlin office.
As a Customer Service Representative for our B2B (Business to Business) clients, you work with our B2B partners in supporting and guiding them in their partnership with On in various fields.
This includes account support, product related claims, order management or invoicing. We embrace the fast and flexible pace dictated by the industry and the company's growth. Your outstanding agile skills allow you to, along with the team, adapt your focus depending on the current requirements.Your Team:
Being in direct contact with our customers means we're able to consistently surprise them with outstanding service. We see problems as challenges and aim to solve them in the most positive way possible. Communication and enthusiasm are key in Customer Service.
Dedicated to delivering the wow, we are a passionate team that supports each other, questions the status quo and aims to constantly improve the customer experience.
That's why we are called Happiness Deliverers.Your Mission:
Guide our retail partners (sports or fashion shops) through the different phases of the annual business & sales plan by providing operational support
You will take the initiative to clarify on open questions and ad-hoc problems by proactively reaching out to our customers - always aiming for the best solution for all parties
You will work very closely with various teams internally, such as our sales team, the supply chain team, the quality or the finance team
You will work daily in our CRM-System (Salesforce), in our ERP-System D365 as well as cooperate and exchange with our external distribution centre
You will use your thought process as well as observation and analytical skills to contribute to service enhancement initiatives impacting all aspects of our department such as our tools, workflows or communication style all aiming to WOW our customers
Your Story:
You have previously worked in a customer oriented environment and you have a passion for customer service, emphasizing on delivering high-class experience
Your English and German skills are business fluent, and you feel confident quickly switching from one language to the other.
Any other European languages is a big plusYou understand the needs and challenges our sporting goods retail partners are facing on a daily basis and you're able to translate them into effective business actions for On
You enjoy working with people. As a communication expert, you are empathetic, patient, polite and you are flexible to react to different situations as they come
You're well organised and have a structured as well as diligent working manner. You're able to work with complex information and prioritise even in hectic times
-
Customer Service Representative
Vor 7 Tagen
Berlin, Berlin, Deutschland ARWA Personaldienstleistungen GmbH VollzeitSie suchen im Rahmen der Arbeitnehmerüberlassung eine berufliche Neuausrichtung und interessieren sich für unsere offene Stelle?Wir freuen uns auf Ihre Bewerbung als **Customer Service Representative (m/w/d)** in **Berlin**Berufsfeld**:Büro / Verwaltung**Art des Stellenangebots: Arbeitnehmerüberlassung**ARWA Personaldienstleistungen GmbH ist ein...
-
Customer Service Representative
Vor 7 Tagen
Berlin, Berlin, Deutschland JobSpanien VollzeitCustomer Service RepresentativeCustomer ServiceGraphic Design CompanyLanguages: Danish, Norwegian or FinnishJOB DESCRIPTIONWe are currently seeking a skilled and enthusiastic Customer Service Representative to join our dynamic graphic design company in Berlin. As a Customer Service Representative, you will play a crucial role in ensuring our clients receive...
-
Customer Service Representative
Vor 7 Tagen
Berlin, Berlin, Deutschland ARWA Personaldienstleistungen GmbH Vollzeit**Unser Unternehmen sucht zum nächstmöglichen Zeitpunkt im Rahmen der Arbeitnehmerüberlassung Sie als Customer Service Representative (m/w/d) für**:- Telefonische Kundenbetreuung- Erstellung von Angeboten- Komplette Auftragsabwicklung- Reklamationsbearbeitung- Allgemeine Erfassung, Bearbeitung und Pflege der Stammdaten im CRM-SystemIhre Arbeitszeit wird...
-
Customer Service Representative
Vor 7 Tagen
Berlin, Berlin, Deutschland Smeetz VollzeitAt Smeetz, we are dedicated to revolutionizing the way visitor attractions manage their sales and optimize their revenue. As a unified commerce Software-as-a-Service (SaaS) platform powered by AI, we provide attractions such as theme parks, museums, and theaters with an all-in-one solution to effectively manage, market, and price their products. We are a...
-
Customer Service Representative with German
Vor 7 Tagen
Berlin, Berlin, Deutschland Arrow Electronics, Inc. VollzeitPosition:Customer Service Representative with GermanJob Description:The AmazingCustomer Service Representative team in Gdansk is now hiring The team is built of 75 Customer Service Representatives, 5 team leaders and 1 manager. They are a pretty big team, however, the atmosphere is friendly, sociable and positive. If you speak German and English and you like...
-
Customer Service Representative
Vor 7 Tagen
Berlin, Berlin, Deutschland On AG VollzeitAt a Glance:Our Customer Service Team (the Happiness Deliverers) is growing, and with this comes the exciting opportunity to become part of the team in our Berlin office.As a Customer Service Representative for our B2B team, you work with our B2B partners in supporting and guiding them in their partnership with On.This includes account support, product...
-
Customer Service Representative
Vor 7 Tagen
Berlin, Berlin, Deutschland Primestaff VollzeitWeshalb einen Job suchen, wenn man gefunden werden kann? Unser Partner in Berlin sucht zum nächstmöglichen Zeitpunkt**Kundenbetreuer / Quereinsteiger / Call Center Agent / Mitarbeiter im Kundenservice / Customer Service Agent (m/w/d) im Inbound Kundenservice für eine globale Insurance Company**Auf sie warten neben einem unbefristeten Arbeitsvertrag auch...
-
Customer Service Representative
Vor 7 Tagen
Berlin, Berlin, Deutschland Penumbra Vollzeit**#Innovation #Teamarbeit #Initiative** sind unsere gemeinsamen Werte. Wenn du auf der Suche nach einer sinnvollen Herausforderung in einem etablierten und schnell wachsenden internationalen Unternehmen bist, dann komm zu uns und hilf mit, jeden Tag Leben zu retten.Die Penumbra Europe GmbH hat ihren Sitz in Berlin, die Zentrale befindet sich in Alameda,...
-
Customer Service Representative
Vor 7 Tagen
Berlin, Berlin, Deutschland Work_in_Berlin Recruitment Agency VollzeitOur customer is a global research, educational and professional publisher. It is home to an array of respected and trusted brands and imprints, with more than 100 years of combined history behind them, providing quality content through a range of innovative products and services. Every day, around the globe, their imprints, books, journals and resources...
-
Customer Service Representative
Vor 7 Tagen
Berlin, Berlin, Deutschland Penumbra Vollzeit#Innovation #Teamarbeit #Initiative sind unsere gemeinsamen Werte. Wenn du auf der Suche nach einer sinnvollen Herausforderung in einem etablierten und schnell wachsenden internationalen Unternehmen bist, dann komm zu uns und hilf mit, jeden Tag Leben zu retten.Die Penumbra Europe GmbH hat ihren Sitz in Berlin, die Zentrale befindet sich in Alameda,...
-
Customer Service Representative
vor 2 Wochen
Berlin, Berlin, Deutschland Penumbra Vollzeit#Innovation #Teamarbeit #Initiative sind unsere gemeinsamen Werte. Wenn du auf der Suche nach einer sinnvollen Herausforderung in einem etablierten und schnell wachsenden internationalen Unternehmen bist, dann komm zu uns und hilf mit, jeden Tag Leben zu retten.Die Penumbra Europe GmbH hat ihren Sitz in Berlin, die Zentrale befindet sich in Alameda,...
-
Customer Service Representative in Berlin
vor 1 Monat
Berlin, Berlin, Deutschland Blu Selection VollzeitQuality and Service is what is all about in today's world for companies to remain competitive. From solving technical issues, providing product's advice and following up on customer's satisfaction, there are many areas where excellent customer support is required and this is where the company needs you Join our client's team in Berlin and you will have the...
-
Customer Service Representative in Berlin
vor 3 Wochen
Berlin, Berlin, Deutschland Blu Selection VollzeitQuality and Service is what is all about in today's world for companies to remain competitive. From solving technical issues, providing product's advice and following up on customer's satisfaction, there are many areas where excellent customer support is required and this is where the company needs you Join our client's team in Berlin and you will have the...
-
Second Level Customer Service Representative
vor 3 Wochen
Berlin, Berlin, Deutschland On VollzeitTeam for Career SiteCustomer ServiceIn shortAs a Senior HD, your mission is to support the DTC Product Management Team. Your primary responsibility will be guiding the product and warranty team through the process of completing warranty claims in alignment with our global warranty standards.Your missionAs a Second Level Happiness Deliverer, your main...
-
Second Level Customer Service Representative
vor 1 Monat
Berlin, Berlin, Deutschland On VollzeitTeam for Career SiteCustomer ServiceIn shortAs a Senior HD, your mission is to support the DTC Product Management Team. Your primary responsibility will be guiding the product and warranty team through the process of completing warranty claims in alignment with our global warranty standards.Your missionAs a Second Level Happiness Deliverer, your main...
-
Senior Claims Call Center Representative
Vor 7 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitWe are looking for an experienced problem solver to join the claims Call Center Team of our client as a Senior Call Center Representative. We need an enthusiastic individual who can listen to customer service claims issues, and offer solutions to each problem, and will be the lead for excellent customer service delivery to providers via the call center.About...
-
Mitarbeiter Im Customer Service
Vor 7 Tagen
Berlin, Berlin, Deutschland Primestaff VollzeitWir unterstützen Sie kostenlos bei der Jobsuche. Erreichen Sie mit nur einer Bewerbung unzählige Arbeitgeber im kaufmännischen Bereich.Verdienen sie durchschnittlich 2.835,00 € als **Kundenbetreuer / Call Center Agent / Customer Service Agent / Mitarbeiter im Kundenservice (m/w/d) für die Bestandskundenbetreuung im Bereich regenerative...
-
Trainer Customer Service
Vor 7 Tagen
Berlin, Berlin, Deutschland STRATO Customer Service GmbH VollzeitDein Verantwortungsbereich: Als Trainer*in hältst Du Schulungen für die Kolleg*innen in unserem Customer Service mit dem Ziel, die Servicekompetenz immer auf einem hohen Level zu halten. Dein Schwerpunkt liegt dabei in der Durchführung von technischen Trainings. Spaß bei der Arbeit wird bei uns groß geschrieben: Wir sind ein kleines Team von...
-
Customer Service B2B Function Lead
Vor 7 Tagen
Berlin, Berlin, Deutschland ON RUNNING VollzeitLand :DeutschlandBundesland :BerlinStadt :BERLINBerufsfelder :HandelVertragsform :FestanstellungArbeitszeit :VollzeitStellenbeschreibung:In shortAs our Functional Lead for Account Services (B2B) Europe, your number one job is to ensure On dealers are happy Part of your goal is to help us become the best sports retailer in the industry. With your experience...
-
Berlin, Berlin, Deutschland Concentrix VollzeitJob Title:French-English Customer Service Representative Chat Support (m/f/d) CrunchyrollJob DescriptionWorking hours: Part-time / full-time hours/ week)Salary: 2600€/Month.*Support language: French and EnglishService times: MO-FR h, SA+SO hIndustry: Anime & Manga, On-Demand Service Platform, Customer Service,Place of work: Concentrix Berlin –...