Senior Specialist, Product Operations

Vor 7 Tagen

Berlin, Berlin, Deutschland Delivery Hero Vollzeit

Company Description

As the world's pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door.

We operate in over 70+ countries worldwide, powered by tech, designed by people.

As one of Europe's largest tech platforms, we enable creative minds to deliver solutions that create impact within our ecosystem.

We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.


We are looking for a
Senior Specialist, Product Operations (
all genders) to join the
Global Logistics team at our incredible Hero Hub in the heart of Berlin.


As a Senior Specialist, you will work hands-on with cross-functional technical teams and senior stakeholders to achieve broad company objectives.

You will sit in a team that works closely with our SVP & Senior Management, driving top management agenda from strategic planning to successful delivery.


  • Drive global strategic projects and programs across our product portfolio, from inception to launch
  • Be an expert in implementing our global products across the Logistics vertical across all tribes related to our riders and customers
  • Using your problemsolving, communication, project management knowhow and technical knowledge, you will help our product and tech teams bring complex changes to life.
  • You ensure transparency of program and project performance through your own reporting and KPIs. You own & communicate the progress regularly to senior management and stakeholders.
  • Travel to our regional and local teams on a needs basis

Qualifications

  • 35 years of relevant professional experience in project management, management consulting, product management or operations in a tech company
  • Excellent communication skills. You can grasp complicated topics and make them easy for the average person to understand
  • You are great with people. Collaborating and negotiating with stakeholders to achieve strategic objectives comes naturally to you
  • Structured and highly organised way of working. Project tools and trackers are no stranger to you
  • You have a sweet spot for technology and strategy
  • You are an absolute team player without a hierarchical mindset
  • You value the best idea, not the one from the most senior person.
  • Positive handson attitude and the habit to find entrepreneurial solutions to challenges at hand
  • You enjoy working in a multicultural environment with global exposure.
  • Technical aptitude is considered a plus
  • Fluency in English is required as our working language. Other languages are considered a plus

Additional Information
Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you're in good shape, then we're in good shape.

  • Make the most of our hybrid working model and join the team for facetoface connection and collaboration in our beautiful Berlin campus 2 days a week
  • We offer 27 days holiday with an extra day on 2nd and 3rd year of service
  • Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you're in good shape, then we're in good shape
  • Get moving and release those wonderful, mindboosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy
  • Cash. Dough. Cheddar.
Whatever you call it, we'll help you with it:
Employee Share Purchase Plan, Sabbatical Bank, Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan

  • Look up and go for it.
We will support you in developing yourself and your career: 1.000 € Educational Budget, Language Courses, Parental Support

  • The power of getting together over some food is unrivaled. Here are a few ways to help you do that.

All the yum:
Digital Meal Vouchers, Food Vouchers, Online Canteen, Corporate Discounts


At Delivery Hero, we believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience.

Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you.

Just be yourself and we can't wait to see what value you bring to the role. We're as interested in your character as we are in your talent.

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