Lab Operations and 3rd Level Support Technician
vor 2 Wochen
1KOMMA5°:
We are looking for you as an addition to our tech-team in Berlin.
1KOMMA5° is building Germany's largest one-stop-shop for sale, installation and services related to solar, heat pumps, electricity and charging infrastructure.
And they are all connected Be a part of our missionYour mission:
In tech we have two main work streams:
- Heartbeat: Building a virtual power plant levering our energy manager "Heartbeat" and evolving the customer experience app around this
- Operating System for installation companies: Digitisation of operations and processes from ground operations to rooftop installations
As a Lab Operations and 3rd Level Support Technician, you will build and configure test setups with integrated PV systems, batteries, heat pumps, and EV chargers.
Your role also involves providing 3rd-level support, documenting procedures and results, offering guidance to lower-level support teams, and contributing to the improvement of testing methodologies at our Berlin lab.
Key responsibilities include but are not limited to:
- Assemble and configure test benches to accurately simulate single-house environments, integrating PV systems, battery storage units, heat pumps, and EV chargers.
- Maintain and calibrate test equipment to ensure accurate measurements and reliable test results.
- Perform functional tests to verify our energy management system is operating correctly and according to specifications.
- Design and implement test procedures to evaluate the compatibility of OEM components within our Heartbeat platform, and also to analyze and troubleshoot customerfacing technical issues.
- Provide 3rdlevel support to solve technical problems working closely with other support tiers, engineering teams and stakeholders.
- Document test procedures and results, support processes, issue resolutions, and best practices for reference and continuous improvement.
- Provide guidance and knowledge transfer to lowerlevel support teams, contributing to skill development and improving overall support capabilities.
- Assist in the development and improvement of testing methodologies and procedures.
Your profile:
You have:
- Successful apprenticeship or equivalent certification in Electrical Engineering, Renewable Energy Technology, or related field.
- 2+ years of experience in assembly, testing, or maintenance of electrical systems, preferably in the renewable energy industry.
- Proficiency in reading electrical schematics and technical documentation.
- Handson experience with electrical testing equipment such as multimeters, oscilloscopes, and power analyzers.
- Experience collaborating with support teams and stakeholders to troubleshoot technical issues.
- Strong documentation skills, with the ability to record and communicate test procedures, results, and best practices.
- Fluency in English and German, both written and verbal.
Bonus points for:
- Familiarity with relevant codes and standards (VDE0100, VDE AR-N4105)
- Coding skills in Python
- Experience with embedded controllers and/or IoT gateways
We require our engineers to be imaginative, enthusiastic, and willing to tackle new challenges as we strive to provide everyone with renewable energy technologies.
Benefits:
You will be part of a young, dynamic and highly motivated team with people who have proven that they can make things happen and move companies forward
With your work, you support the megatrend "energy and mobility transition" and make a concrete contribution to the sustainable transformation of our energy infrastructureYou are part of a fast growing company with a lot of development potentialYou move in flat hierarchies and have direct contact with the managing directors as well as short decision-making pathsYou will be welcomed by a young, close-knit and fast-growing team with an exciting task aheadThe results of your work are immediately recognizable and have a direct positive impactYou can build something independently and take responsibilityYou can work remotely (Germany-wide), preferred locations are Hamburg, Berlin or Munich
- You create a healthy balance alongside your work and enjoy all the benefits of the EGYM Wellpass
About us:
"At 1KOMMA5°, our vision is to accelerate CO2 neutral life for all We created an easy one-stop-shop to buy and install solar, charging stations and heat pumps, with the purpose of liberating all European homes from the shackles of fossil fuels. With Heartbeat, we make clean energy smarter. Connecting our customers into one powerful clean energy operating system to enable flexible tariffs and to ultimately follow the rhythm of wind and sun" - Philipp Schröder (CEO 1KOMMA5°)
-
Berlin, Berlin, Deutschland A100 ROW GmbH VollzeitAmazon is looking for an energetic, detail-oriented individual to join our Data Center Engineering Operations Team in Berlin. The successful candidate will oversee the operation and maintenance of the electrical and mechanical infrastructure for Data Centers (DC) in Amazon Web Services (AWS) Cloud regions. Our technicians are operating and maintaining AWS...
-
House Technician
vor 2 Wochen
Berlin, Berlin, Deutschland a&o Hotel and Hostels VollzeitAs Europe's largest Hostel chain a&o is simple, diverse and always with a smile. We push our mission "everyone can travel" through affordable prices and constant growth. We aim to be CO2-neutral by 2025. Since its foundation, a&o Hostels has seen itself as an employer whose teams are formed regardless of origin, gender, sexual orientation, religion or...
-
Operations and Support Assistant
vor 4 Wochen
Berlin, Berlin, Deutschland iMusician VollzeitYOUR MISSIONWe're looking for a self-motivated and highly driven Operations and Support Assistant. This is a very diverse role. You will be supporting our Product Operations team providing best-in-class support in German to the customers and potential customers of iMusician Digital. In addition, one day per week you'll be focusing on ensuring an effective...
-
Operations and Support Assistant
vor 1 Monat
Berlin, Berlin, Deutschland iMusician VollzeitYOUR MISSIONWe're looking for a self-motivated and highly driven Operations and Support Assistant. This is a very diverse role. You will be supporting our Product Operations team providing best-in-class support in German to the customers and potential customers of iMusician Digital. In addition, one day per week you'll be focusing on ensuring an effective...
-
Global Lead First Level Support
vor 2 Wochen
Berlin, Berlin, Deutschland GEA Group VollzeitGlobal Lead First Level Support (f/m/d):Job information:Reference number:JRJob function:HRPosition type:Full timeSite:Berlin10997 BerlinYour responsibilities and tasks: Lead the Global HR First Level Support within HR Operations, with 4 Team leads (in Berlin and Kuala Lumpur) Steering of a global structure for bridging and enabling the business locally with...
-
Second Level Supporter
vor 2 Wochen
Berlin, Berlin, Deutschland Tempton Next Level Experts GmbH VollzeitMöchten Sie Ihre Fähigkeiten im Second Level Support unter Beweis stellen? Dann heißen wir Sie herzlich willkommen, sich bei uns zu bewerben. Wir suchen am Standort Berlin Verstärkung für ein bestehendes Support-Team.**Aufgabengebiet**:- Telefonische Anwenderbetreuung im Rahmen des First Level Supports- Störungsannahme und -erfassung im Kundensystem-...
-
Customer Support Operations Manager
vor 2 Monaten
Berlin, Berlin, Deutschland Cpl VollzeitOne of the leading global diabetes companies is looking to hire CUSTOMER SUPPORT MANAGER to manage their Customer Support Operations.ResponsibilitiesManaging customer service activities in accordance with KPI and performance metricsManaging Customer Support Operations DivisionDesigning new solutions and improve the business process flowsValidating the...
-
Customer Support Operations Manager
vor 2 Wochen
Berlin, Berlin, Deutschland Cpl VollzeitOne of the leading global diabetes companies is looking to hire CUSTOMER SUPPORT MANAGER to manage their Customer Support Operations.ResponsibilitiesManaging customer service activities in accordance with KPI and performance metricsManaging Customer Support Operations DivisionDesigning new solutions and improve the business process flowsValidating the...
-
Customer Support Operations Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Cpl VollzeitOne of the leading global diabetes companies is looking to hire CUSTOMER SUPPORT MANAGER to manage their Customer Support Operations.ResponsibilitiesManaging customer service activities in accordance with KPI and performance metricsManaging Customer Support Operations DivisionDesigning new solutions and improve the business process flowsValidating the...
-
SAP Entwickler im 3rd Level SAP Support
vor 2 Wochen
Berlin, Berlin, Deutschland Corporate Business Solutions VollzeitWas Dich erwartet Du analysierst technische Applikationsproblemenim Detail (z.B. mittels Debuggings) auf der Suche nach Fehlerquellen (und derenLösungen) Du bearbeitest 3rd-Level-Support Tickets und bistfür deren Nachverfolgung und Lösung zuständig Du stehst in enger Abstimmung mit unseren Kundenund erstellst die dafür passende Spezifikationen für...
-
2nd Level Support Specialist
vor 2 Wochen
Berlin, Berlin, Deutschland Belden Inc. VollzeitBelong. Believe. Be You. Belden.Propel your career surrounded by a diverse team of innovative, goal-oriented individuals who are pursuing the next generation of connectivity solutions. At Belden, you'll participate in work that will challenge you and position you to excel. You'll collaborate with colleagues from around the world, gaining exposure to a broad...
-
Level 1 Customer Service Support
vor 2 Wochen
Berlin, Berlin, Deutschland Oracle VollzeitAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...
-
Data Center Technician in Berlin
vor 2 Wochen
Berlin, Berlin, Deutschland Orizon GmbH, Niederlassung München Süd VollzeitData Center Technician in Berlin (m/w/d)Unser Angebot:Attractive working conditions with very good prospectsPersonal support and qualified advice offered 'Orizon Plus Points' 30 days annual leaveFix term contract 18 months Ihre zukünftige Arbeitsstelle:For our client, a multinational IT company, we are looking for you as a Data Center Technician...
-
Technical Support Specialist- Level 3, German
vor 2 Wochen
Berlin, Berlin, Deutschland NinjaOne, LLC VollzeitAbout the RoleA Level 3 Support Technician assists both Level 1 and Level 2 personnel and keeps the team updated with the research and development of solutions to new or unknown issues. Level 3 techs deal with complex issues. To solve a problem, they collect as much data as possible from Level 1 and Level 2 techs, then attempt to duplicate advance issues and...
-
Berlin, Berlin, Deutschland dydo Immobilien & Hausverwaltung VollzeitJob Title: Dynamic and Motivated Employees Wanted at dydo Immobilien & Hausverwaltung in BerlinAbout Us: dydo Immobilien & Hausverwaltung is a well-experienced and qualified Berlin-based property management company. With a family-run business established in 2011, currently with 22 employees, we specialize in transparent property management of residential...
-
People Operations Support Coordinator
vor 2 Wochen
Berlin, Berlin, Deutschland Uber VollzeitAbout the TeamUber's People Experience and Operations team ensures that our global employee population has a fantastic experience at Uber, from onboarding onwards. We're the center-point between the different People functional areas, knowing the answers to employee questions, and if not, how to connect people who do. Based around the world, we take care of...
-
Customer Support Specialist
vor 2 Wochen
Berlin, Berlin, Deutschland Felmo GmbH VollzeitDeine MissionFür unser Medical Operations-Team suchen wir zum nächstmöglichen Zeitpunkt engagierte und motivierte Unterstützung bei der Bearbeitung von Kundenanliegen. Wenn du Freude daran hast, komplexe Probleme zu lösen, eine klare und lösungsorientierte Kommunikation pflegst und in einem dynamischen Team mitarbeiten möchtest, dann bist du bei uns...
-
Construction Manager, Design and Construction
vor 2 Wochen
Berlin, Berlin, Deutschland Amazon Support Services Germany GmbH - I46 VollzeitAmazon opened its virtual doors in 1995 and strives to be the world's most customer-centric company, where customers can find and discover anything they might want to buy online. The successful candidate will be a key part of the operations team and will be responsible for project managing new Amazon Fulfillment Centers planning, design and construction....
-
Senior IT Operations Support
vor 2 Wochen
Berlin, Berlin, Deutschland Novanta VollzeitJoin a top-tier company and start a career driven by impactful innovations at Novanta!Novanta is at the forefront of technology, creating products that revolutionize healthcare and advanced manufacturing, ultimately enhancing people's lives and setting new standards. With a global presence across The Americas, Europe, and Asia-Pacific, we are a team...
-
Lcv Eucom Ew Germany: Billeting Technician
vor 2 Wochen
Berlin, Berlin, Deutschland KBR VollzeitTitle:LCV EUCOM EW Germany: Billeting TechnicianProgram SummaryKBR leads the government services world contingency market by providing responsive, full-service logistics support to forces deployed around the world under the Logistics Civil Augmentation Program contract (LOGCAP). KBR's enduring mission support of the LOGCAP program dates back to 1992 when we...
