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CRM and Retention Manager
vor 3 Monaten
- Patient Experience Advocate: You deeply understand patient needs and challenges, translating this knowledge into engagement strategies, messaging, and personalized features that foster trust and long-term app usage.
- Content Strategist: You design targeted email campaigns and curate an in-app content strategy that resonates, providing education, empowerment, and the knowledge patients need to manage chronic autoimmune diseases with our companion apps.
- Data-Driven Retention Strategist: You analyze user behavior and metrics to design targeted campaigns that boost engagement, prevent churn, and encourage consistent app usage for improved health outcomes.
- Onboarding & Retention Optimisation: You collaborate with product teams to create a seamless onboarding experience for new patients and optimise ongoing features and communications to maximise early and long-term retention.
- Sales & Success Collaboration: You provide sales and customer success teams with sales & marketing material, insights on patient needs, app benefits & unique value drivers. Equip them with tools to effectively communicate the value of long-term app use to potential and existing customers.
- 4+ years of experience in product marketing, CRM management, or a closely related field.
- You have proven success analysing user acquisition, engagement, and retention metrics to shape effective app strategies.
- You have a knack for crafting compelling email campaigns and in-app content that educates and empowers users.
- You have experience launching new apps or features (ideally in the healthcare or wellness space).
- You speak German and English fluently.
We use data for the better. We create technology that really helps. At Temedica, we break new ground in digital health and challenge the traditional healthcare model. We believe that individualized treatment is a fundamental right of every patient - so we make it happen We build medical applications and use artificial intelligence to translate patient behavior into sensible interventions. We also combine our application's data with data sources from research, social listening and key market providers. Based on a B2B SaaS business model, we so offer novel data monitors that secure previously unknown insights for Pharma and Life-sciences to make personalized medicine reality. Finally
You want more? There are a bunch of things that Temedica offers its employees - and we're talking real benefits, not equipment, fruits and drinks. Of course we take care of your daily caffeine and vitamin supply while you perform your work on state-of-the-art devices, but there's much more that we do to support our Temedicans, for example:
- 150€ monthly subsidiary: For whatever makes most sense for you. Starting after the probationary period, you have the freedom to select where to direct your subsidiary from a wide range of options. Whether it's internet at home, a BahnCard or public transport, Kindergarden subsidy, paid time-off, or even your dream workation, the choice is yours to make. And yes, we've also got your back for the long run. Our company pension scheme offers a 50% subsidy, capped at a maximum of 90€ per month, to proactively support your future financial security and help you save for retirement while maximizing your benefits. Mix and match these benefits to create a personalized package that suits your preferences and enhances your work-life balance
- Hybrid-work policy: Our hybrid-work policy allows you to work from anywhere within Germany. In your team, you are free to decide when to come to the office and enjoy working and celebrating your wins together. We're talking 4 days per month here - cool?
- Company off-sites and kick-offs: These events allow you to knowledge-share and gather a better understanding of how to successfully reach our goals. Let us tell you, the food during these events is also worth a shot
We are happy to tell you more about our benefits and way of working at Temedica in a first call
Join usYou are looking for an exciting challenge within digital health? We are looking forward to your application
