Product Manager

vor 1 Monat

Frankfurt, Deutschland Payabl Vollzeit

payabl. empowers businesses to grow through payments innovation and banking services. Our ambition is to expand our strong portfolio of global financial services we provide to business and make them all available in one place on our platform we call payabl.one. 

As a licensed financial company with principal membership with card schemes, we specialize in global payments and providing businesses with multi-currency accounts. With offices located in Frankfurt, Amsterdam, Limassol, and London, we are currently undergoing significant expansion and are looking for a Product Manager to join our team. This role can be in one of our offices in Frankfurt, Limassol, Amsterdam, or London, it can also be remote anywhere in Europe.


This role is about:  

We have recently launched our POS product and aim to develop it further. In our plans is enhancing the product value proposition and expansion to new markets. With our ambition to be an omnichannel payment service provider you need to understand the directions towards the product needs to evolve and focus on building a truly omnichannel experience for our merchants.


You will:  

  • Develop a comprehensive training curriculum for on-site staff covering the use and maintenance of the POS system and other tools.
  • Supervise on-site staff to ensure all digital products are functioning optimally, handle troubleshooting activities, and promote the utilization of our products to end users. 
  • Collaborate closely with the POS system provider to ensure continuous operation, timely updates, and effective maintenance of the system. 
  • Establish and optimize a robust reporting and replacement process for malfunctioning or broken devices to minimize downtime and ensure operational efficiency. 
  • Act as a liaison between vendors, IT teams, and retail stakeholders during technical issues, ensuring effective communication and prompt resolution of problems. 
  • Draft clear and concise instructional materials and frequently asked questions (FAQs) for end users to facilitate ease of use and problem resolution.
  • Design and implement a systematic process for the ordering, storage, and handover of digital assets to ensure proper tracking and accountability. 
  • Engage in the certification process of POS software with card schemes to ensure compliance with industry standards and regulations, and to foster trust with our customers and partners. 
  • Lead research and development initiatives for Soft POS technology to explore new features, improve system performance, and stay ahead of industry trends. This includes liaising with technical teams, conducting market research, and collaborating with external stakeholders to drive innovation in our Soft POS offerings.


What we need: 

  • 3+ years in a Product manager/Product owner role in payments domain responsible for POS;
  • Excellent knowledge of card payment processing products gained through working for a PSP or an acquiring bank;
  • Proven track record of building POS infrastructure with a third-party partner on in-house;
  • Strong analytical skills, ability to get insights from the data and take an action;
  • Understanding of market trends and ability to use insights while developing your product;
  • Experience working in cross-functional team and using agile methodologies;
  • Leadership skills, ability to build a high performing team through leadership, motivation and coaching;
  • Excellent stakeholders' management skills;
  • Detailed thinker with an ability to manage the workload and prioritize;
  • Exceptional verbal and communication skills. Fluent English. 


The perks of being a payabl.er:  

  • 🏦 Competitive Compensation: Step into a role that values your contributions with a market-aligned salary and bonus potential reflecting our annual success.
  • 🏖 Extended Vacation Time: Recharge with 28 vacation days, plus special holidays on December 24th and 31st, ensuring plenty of time for leisure and relaxation.
  • 📈 Empowered Career Trajectory: Unlock your full potential in a flat-hierarchy setting that fosters rapid professional growth and open dialogue.
  • 🌍 Global Perspectives: Immerse yourself in an international environment, enriching your career with diverse experiences and viewpoints.
  • 💻 Tech Tailored to You: Craft your perfect setup by choosing between Mac or Windows laptops, enhancing both comfort and productivity.
  • 🤝 Community and Collaboration: Dive into a culture of unity through regular team events that build connections and foster collaboration.
  • 🏠 Hybrid Harmony and Relaxation: Embrace the best of both worlds with hybrid work options and unwind in our relaxation area, complete with a massage chair.
  • 🍽 Lunch on Us with Sodexo: Savor daily lunches provided through Sodexo, adding a delicious perk to your workday routine.  


Ready to Join Us? 

Let's embark on a journey to redefine the landscape of payments together. We're not just offering a role; we're inviting you to be a part of something bigger. Join our team, and let's innovate, disrupt, and lead the future of payments. Together, we can make an impact that resonates. Welcome to the team 

If this role seems like a good match, please submit your resume all applications are treated with the strictest confidentiality. Please note that we may keep your CV for a period of one (1) year for future relevant job opportunities. For more information about how we process your data please see our privacy policy. 

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