Technical Account Manager

Vor 6 Tagen

Hamburg, Deutschland Semasio Vollzeit

Why Semasio

We are a dynamic global company with access to the world's most progressive audiences and the most comprehensive contextual platform available, our industry-leading advertising solutions are trusted by Fortune 500 companies and emerging brands to increase reach, boost efficiency, and maximize ROI. 

Our team is global, located in the US, UK, Portugal, Germany and Denmark. We remain tight-knit across time zones through open communication and consistent collaboration. We care about cultivating an inclusive, approachable and ambitious culture while having fun along the way. We believe diversity fosters creativity, innovation and a sense of community. 

Join us in our mission to lead the privacy-first performance revolution.

If this sparks curiosity, then read on

Your Role

Semasio is a Unified Targeting provider that enables digital marketers to reach their target audience by seamlessly combining Audience and Contextual targeting. Our clients are leading global media agencies, brands and publishers, and we operate globally within the NAM, EMEA and APAC regions.

We are seeking a highly skilled and motivated Technical Account Manager to join our dynamic team. The Technical Account Manager will play a pivotal role in ensuring the successful implementation, optimization, and ongoing support of our ad tech solutions for clients across the EMEA, APAC, and NAM regions. This position requires a strong understanding of advertising technology, exceptional client-facing skills, and the ability to collaborate effectively with cross-functional teams.

Day to Day
  • Serve as the primary technical support and consultation contact for clients across EMEA, North America, and APAC regions
  • Build and maintain strong relationships with key clients, including media agencies, trading desks, publishers, and direct advertisers
  • Provide technical training and consultation on the Semantic Targeting Platform to both external and internal clients
  • Maintain and optimize the internal saas platform, as well as advising on partner platforms (DSPs, SSPs, Curate)
  • Conduct technical assessments of client needs, offering tailored recommendations to optimize advertising campaigns
  • Work with Product and Engineering teams to troubleshoot issues, prioritize enhancements, and drive continuous improvement of the SaaS platform
  • Manage technical troubleshooting through the ticketing system and help clients build custom segments for their programmatic campaigns
Preferred Experience
  • Bachelor's degree in Computer Science, Engineering, Marketing, or related field.
  • 3-5 years of Technical Account or Business Development experience preferably in consulting and managing around complex software solutions
  • Strong technical background with expertise in ad serving platforms, programmatic advertising, data management platforms (DMPs), and related technologies.
  • Experience or interest in the online marketing industry
  • Excellent communication, negotiation, and presentation skills and  ability to convey complex technical concepts to non-technical audiences effectively.
  • Team player with hands on mentality and drive to learn and understand new topics
  • Sales and relationship building skills 
  • Have an affinity for complex technical processes and tools
  • Offer a hands-on mentality and have the eagerness to understand new topics
  • Ideally, have gained first experiences in data-driven marketing or programmatic advertising
  • Speak and write German and English fluently
Perks & Benefits
  • Health Insurance 
  • Company pension scheme 
  • Half-day Fridays, to start your weekend early 
  • 28 days PTO (plus the 24th and 31st December if on weekdays) 
  • Vouchers for restaurants and shops
  • Subsidy for commuting 
  • Learning & Development programs
  • Dedicated volunteer days 
  • And all the other usual things – modern spacious office, free snacks & drinks, team activities, office events, etc

Next Steps

Our Recruiting team would love to connect with you If your interests and experience are aligned with a current open role, one of our Recruiters will arrange a 20-30 minute introductory call with you. Following, depending on the role, there will either be a 60 minute technical interview or a 30 minute intro call with the Hiring Manager. Assuming all goes well, we will then set you up to speak with 2-3 potential peers from your team and/or cross functional teams, with each conversation being 30 min.

Some of our technical roles require a live Codepair. On average, from initial Recruiter Screen to Offer, takes 15 business days depending on your schedule and interviewer availability – we like to move fast across our business :) We understand the hectic lives we all lead and appreciate you taking the time to meet with us in pursuing opportunities with Semasio. Thank you

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