Account Manager Area Germany
vor 3 Wochen
Local Unit & Position Description
We are looking for an Account Manager (AM) for Area Germany, based in Hamburg or Bremen area, with the potential to develop into a Key Account Manager role over time.
The AM will report to the Area Business Development Manager and be part of the business development team. The AM owns and coordinates the customer relationship for assigned accounts, being responsible for driving business development for DNV Maritime’s service portfolio for ship owners and managers located in the area. You will be the primary liaison around commercial matters, delivering professional services to ensure customer satisfaction, supporting DNV’s Maritime business objectives and delivering sustainable value and commercial return.
Responsibilities
Ensure regular interaction through various marketing and communication channels with assigned accounts to maintain long-term business relationships and meet customer expectations. Identify and follow up on leads, opportunities, and quotations. Keep an overview of current contracts and initiate adequate actions to ensure the continuity of business relationships. Identify promising assigned accounts to be further developed into Key Accounts. Review and analyze customer satisfaction. Coordinate technical support between our customers and our expert organization and follow up pro-actively Consistently increase DNV’s share of wallet with the customers and actively pitch them to the customer base. Positively contribute to DNV’s online presence by active usage of relevant platforms such as LinkedIn.The right candidate will enjoy working with a highly engaged team in an environment where trust, teamwork and innovation are core values.
Join us, and you will:
Be part of an innovative environment where you can influence the future whilst maintaining our core strengths Work with dedicated and competent colleagues Have a flexible work schedule with high autonomy Meet demanding customers in various levels of their organizations Be given the chance to try out new things and continuously grow within your field of expertise and beyond National and international career development opportunities Local conditions apply Location: Hamburg or Bremen areaDNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.
Personal qualities
Self-driven and highly engaged, with the ability to motivate others Excellent communication and influencing skills obtained in a sales/customer relationship management environment High level of personal impact and energy with evidence of dealing with constraints in achieving delivery Inspired by taking ownership and working in a global network Demonstrated capacity for continuous learning on the jobCompetence needs
Education to a technical standard, with a degree in Marine Engineering or Naval Architecture preferred. Candidates with commercial background and technical acumen from shipping will be considered. Proven knowledge of the Maritime sector and its competitive environment Experience in sales of technical services, sales administration, or customer service Demonstrated commercial awareness and customer-centricity IT savvy with expertise in all MS Office applications and CRM software. Ability to travel domestically Fluent business German and English-
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