Head of Telesales

vor 1 Monat


Berlin, Deutschland Adevinta Vollzeit

We are looking for a new Head of Telesales (d/f/m) to join the team. In close collaboration with our vertical Sales Leads and the Head of Business Operations, you will lead the Kleinanzeigen Telesales/Partner Sales Team. You will develop the functional strategy for Telesales and take a leading role in driving process and tool improvements to grow the business further. You and your team will also build our SME/SMB subscription customer base across all categories. You will report directly to the COO of Kleinanzeigen. This is a hybrid role, and our office is based in Berlin.

What you will do:

Lead the Kleinanzeigen Telesales Team

Develop the functional strategy for Telesales teams across all vertical categories

Achieve revenue and customer growth targets for Telesales set by the Business Leads

Foster functional excellence in Telesales across teams

Collaborate with the Vertical Sales Leads to align resource planning and forecasting

Determine tooling and process improvement areas together with the Head of Business Operations and Vertical Business Development and ensure optimisation progress for your area

Build deep relationships throughout the Go-To-Market organisation, and across markets

Who you are:

You own a master's degree in business, science or engineering

You gained 5+ years experience leading a sales / customer service unit and building sales operations, ideally in the tech industry (marketplaces, classified, software), insurance, banking, or telco

You gained experience leading and developing a team

You can translate data and insights into actionable strategies and initiatives

You can collaborate with diverse teams and stakeholders at multiple levels and influence them

You feel comfortable navigating in a changing multifaceted environment

You are fluent in English


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