Aktuelle Jobs im Zusammenhang mit Leitung Field Service Weiße Ware - Deutschland - Merkur Service GmbH


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  • Deutschland JobGet Vollzeit

    Join Our Team as a Field Service TechnicianWe are seeking a skilled Field Service Technician to join our team at Flowserve. As a Field Service Technician, you will be responsible for carrying out commissioning, customer training, maintenance, and repair work on-site with customers in Germany, occasionally abroad.Key Responsibilities:Commissioning and...


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  • Deutschland Safeguard Global Vollzeit

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Leitung Field Service Weiße Ware

vor 3 Monaten


Deutschland Merkur Service GmbH Vollzeit

Sind Sie bereit, eine Schlüsselrolle in einem dynamischen und wachsenden Unternehmen zu übernehmen? Wir suchen einen engagierten und strategisch denkenden Leiter (m/w/d) für den Field Service Weiße Ware, der die Herausforderung annimmt, unseren bundesweiten Kundendienst und technischen Support für Haushaltsgeräte maßgeblich aufzubauen, zu gestalten und weiterzuentwickeln. In dieser anspruchsvollen Position sind Sie zudem verantwortlich für die Leitung sowie die kontinuierliche Optimierung unseres Servicebereichs, mit dem Ziel, höchste Kundenzufriedenheit zu gewährleisten und gleichzeitig effiziente und zukunftsorientierte Serviceprozesse zu etablieren.

Wenn Sie über fundierte Erfahrung im Bereich Weiße Ware verfügen, gerne Verantwortung übernehmen und ein Team erfolgreich führen und weiterentwickeln möchten, dann bewerben Sie sich jetzt bei uns als sicherem Arbeitgeber

  • Als Leiter Field Service Weiße Ware entwickeln Sie eine umfassende Strategie für den bundesweiten Field Service Bereich, welche Zielsetzung, Budgetierung und Ressourcenplanung umfasst.
  • Dies beinhaltet auch die Erstellung eines detaillierten Plans für den Aufbau eines Serviceteams sowie für die notwendige Infrastruktur.
  • Darüber hinaus sind Sie maßgeblich an der Etablierung effizienter Serviceprozesse und -verfahren beteiligt, die darauf abzielen, die Produktivität zu maximieren und Ausfallzeiten zu minimieren.
  • Sie gewährleisten eine hohe Kundenzufriedenheit durch schnelle und professionelle Problemlösungen sowie durch proaktive Kommunikation mit den Kunden.
  • Nicht zuletzt haben Sie stets einen Blick auf das Service-Budget, die Leistungskennzahlen sowie auf aktuelle Trends, um kontinuierlich Herausforderungen zu erkennen und Verbesserungen zu initiieren.
  • Erfolgreich abgeschlossene technische Ausbildung oder ein abgeschlossenes kaufmännisches oder technisches Studium
  • Mehrjährige Erfahrung sowie fundierte technische Kenntnisse im Bereich Weiße Ware
  • Praktische Erfahrung im Kundenservice
  • Erfahrung in der Leitung und Motivation von Service-Teams
  • Selbständigkeit, unternehmerisches Denken, Konzeptionsstärke sowie Kommunikations- und Organisationsfähigkeit
  • Rahmenbedingungen: 30 Tage Urlaub, Urlaubs- und Weihnachtsgeld, individuelle Zielprämien
  • Weiterbildung & Karriere: Eigenes Schulungszentrum, vielfältige Entwicklungsmöglichkeiten in der gesamten Unternehmensgruppe
  • Team & Gemeinschaft: Mitarbeiterveranstaltungen, Abteilungsevents
  • Gesundheit & Sport: Betriebliches Gesundheitsmanagement
  • Absicherung & Schutz: Berufsunfähigkeitsversicherung
  • Exklusive Angebote: E-Bike-Leasing, Corporate Benefits, Mitarbeiterrabatte, lokale Angebote je nach Standort

-> Hier geht es zu unseren Benefits

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