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Customer Service Manager

vor 4 Monaten


Karlsruhe, Deutschland Workwise Vollzeit

Du identifizierst Bugs & Softwarefehler und reportest diese an den technischen Support (3rd Level)
Du tauschst dich im Team über Produktverbesserungen aus und leitest diese an das Product Team weiter
Du verfügst über sehr gute Deutschkenntnisse (Niveau C2) und Englischkenntnisse in Wort und Schrift
Du hast Erfahrung im Kundensupport
Du besitzt technische Affinität und eine schnelle Auffassungsgabe im Umgang mit Software, technische Support Erfahrung ist daher von Vorteil
Unbefristete Festanstellung in einem aufstrebenden, schnell wachsenden SaaS Unternehmen
Ein tolles Produkt: Eine der führenden Workforce-Management-Lösung in DACH
Ein diverses und multikulturelles Team aus über 15 Nationen
Mobiles Arbeiten möglich
Regelmäßige Team-Events intern, wie extern (z.B. Frisches, gesundes und regionales Essen durch unseren Lunchservice (mit Zuschuss von unserem Unternehmen) sowie Snacks, Kaffee und kalte Getränke stehen bereit
Zugang zur Corporate Benefits Plattform
Unser Jobangebot Customer Support Manager für 1st & 2nd Level Support (m/w/d) klingt vielversprechend?