Claims Manager in Customer Service

vor 4 Wochen


Karlsruhe, Baden-Württemberg, Deutschland MRH Trowe Vollzeit
Exciting Career Opportunity:
  • Engage with Customers: Address a variety of client inquiries and manage damage incidents within the automotive sector.
  • Emergency Response: Take emergency calls, perform initial assessments of damages, and efficiently coordinate service operations.
  • Repair Process Management: Oversee the repair process, liaising between clients, partners, insurance firms, and other relevant parties.
  • Claims Processing: Ensure precise handling of vehicle and property damage claims.
  • Administrative Duties: Independently manage administrative responsibilities and correspondence.
  • Relevant Background: Candidates should possess experience in insurance, finance, fleet management, or similar fields.
  • Key Skills: Exhibit empathy, strong analytical capabilities, and outstanding communication skills.
  • Professionalism: Maintain a high level of professionalism, competence, and exceptional customer service.
  • Organizational Skills: Demonstrate strong organizational abilities and effectively prioritize tasks.
  • Adaptability: Show a willingness to learn and adapt to new processes and technologies.
  • Technical Proficiency: Be skilled in Microsoft Office and other standard IT tools.

About MRH Trowe: MRH Trowe provides a dynamic work environment, opportunities for personal growth, and a variety of benefits, including flexible work arrangements, career advancement, and numerous additional perks.



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