head of customer

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Head of Customer Growth based in Germany. As Head of Customer Growth, you will build and lead a comprehensive operating system designed to help customers become stronger, more successful businesses. You will oversee a multi-lane...

DescriptionWe are building the world's decision infrastructure: the strategic twin of every industrial organization for complex combinatorial problems. We unlocked what wasn't possible before: mapping reality with its levers and constraints into a computer, then running n-dimensional optimization on critical value-chain decisions. We help Europe stay strong...

The mission:comstruct is building the agentic workforce for European construction. Our agents turn paper delivery notes, fragmented invoices and offline supplier decisions into structured, real-time data and live decisions, embedded inside the largest contractors in Europe and the US. To accelerate this journey, we secured a €12.5M seed financing round...

About Us Hawk is the leading provider of AI-supported anti-money laundering and fraud detection technology. Banks and payment providers globally are using Hawk’s powerful combination of traditional rules and explainable AI to improve the effectiveness of their AML compliance and fraud prevention by identifying more crime while maximizing efficiency by...

comstruct turns the paper chaos of construction into structured data. We extract material data from delivery notes and invoices at item level and automate what construction companies still do by hand: documentation, invoice entry, reconciliation. We're looking for exceptional talent to help us empower the industry with smarter and more efficient...

DescriptionAbout Hilo by AktiiaHigh blood pressure is the world’s most common disease, causing 18M deaths each year. At Hilo by Aktiia, our vision is a world where no lives are lost or damaged from the effects of high blood pressure. Our mission is to make this a reality by developing tech to help people control their blood pressure. We are a...

Head of Customer SuccessGermany (Berlin Preferred)Fluent in German & EnglishWe are partnered with an internationally operating high-tech company in the life science seeking an experienced Head of Customer Success. The organisation develops and manufactures cutting edge precision-based instruments and is currently undergoing dynamic growth.As Head of Customer...

Churches are modernising fast, and they need a partner who gets it. At ChurchDesk, that's exactly what we are — and as Head of Customer Success, you're the person making sure our customers from congregations to large dioceses across Europe feel that every day. We've grown fast over the past few years — as a team, in the number of churches we support, the...

Your new roleBist du bereit, uns auf einem spannenden Roadtrip zu begleiten? Wir sind ein aufstrebendes Startup und haben uns zum Ziel gesetzt, das Parkraummanagement auf den Kopf zu stellen. Mit unserer innovativen Technologie sind wir bereit, die Mobilität zu transformieren und neue Wege zu eröffnen.Stell dir vor, du bist maßgeblich für unser...

Wir sind stets auf der Suche nach neuen Kolleginnen und Kollegen, die uns langfristig mit Engagement und Leidenschaft unterstützen und aktiv am Erfolg des Unternehmens mitwirken wollen. Darauf bauen wir Führung, Organisation und Weiterentwicklung des Kundendienstteams (Vertriebsinnendienst, Auftragsannahme sowie operative Logistik) deutschlandweit sowie...

We are building the world's decision infrastructure: the strategic twin of every industrial organization for complex combinatorial problems. We unlocked what wasn't possible before: mapping reality with its levers and constraints into a computer, then running n-dimensional optimization on critical value-chain decisions. We help Europe stay strong and the...

Head of Customer Success (m/w/d) — DeutschlandVerfügen Sie über Leitungserfahrung im Bildungsbereich, beispielsweise als stellvertretende Schulleitung, Schulleitung, Lehrplanverantwortliche oder in einer ähnlichen Position, und möchten Sie diese Erfahrung über den Rahmen einer einzelnen Schule hinaus einbringen? No Isolation sucht einen Leiter...

We are building the world's decision infrastructure: the strategic twin of every industrial organization for complex combinatorial problems. We unlocked what wasn't possible before: mapping reality with its levers and constraints into a computer, then running n-dimensional optimization on critical value-chain decisions. We help Europe stay strong and the...

Start: Ab sofort | Level: Head of | Location: Hamburg | Arbeitszeit: Vollzeit (40h/Woche)Dein Start im Operations Team bei ESN & More!  Als Head of Customer Service (gn) verantwortest du die strategische Weiterentwicklung sowie die operative Steuerung unseres markenübergreifenden Customer Service. Du bringst umfassende Führungserfahrung aus dem...

Wemolo ist einer der führenden Anbieter für digitales Parkraum-Management in Europa. Wir verbinden innovative Technologie, physische Operations und Customer Excellence – und wachsen schnell in Deutschland, Österreich, der Schweiz, Polen und Italien.Als Head of Customer Success (all genders) übernimmst du ein Department mit rund 25 Personen und drei...

DescriptionThe companyOpen is building the AI that answers when it matters most — the complete customer communication engine that leading enterprises trust for their hardest, highest-stakes conversations. If you live in Europe, there's a good chance our AI has already helped you. Companies like MoneyGram, Mollie, TicketSwap, Viva.com, More.com, Trunkrs,...

About Peec AIPeec AI is the analytics platform for AI search. People increasingly discover products and make buying decisions through ChatGPT, Perplexity, Gemini, and Google's AI Overviews instead of traditional search, and most brands have no idea where they show up in those answers. Peec gives marketing, SEO, and growth teams the data to see exactly that:...

As our Head of Customer Success (all genders) at JUMiNGO, you will take end-to-end responsibility of Customer Success **and** Customer Support. This is a pivotal role for the further scaling of our our Customer Success processes, putting our customer needs in the very center of our doing. It is about building systems, service models and automation that...

JobbeschreibungBei RH Unternehmerwissen bauen wir keine Kundenbetreuung.Wir bauen die Abteilung, die dafür sorgt, dass Unternehmer mit uns nachweisbare Ergebnisse erzielen.Über 600.000 Unternehmen im deutschsprachigen Raum werden in den kommenden Jahren zur Übergabe bereitstehen. Die meisten Unternehmer sind darauf nicht vorbereitet. Genau dort setzen wir...

Was erwartet dich?Du übernimmst die Gesamtverantwortung für den Customer-Success-Bereich inkl. Strategie, Ziele und PrioritätenDu baust skalierbare Onboarding-, Implementierungs- und Betreuungsprozesse auf und entwickelst sie kontinuierlich weiter (Playbooks, Standards)Du führst, coachst und baust ein wachsendes Implementation und Customer Success Team...