Revenue Operations Manager

vor 4 Wochen

Berlin, Deutschland elopage Vollzeit

At elopage, we believe that passion can turn into a career for anyone With our cloud-based SaaS platform solution, , we offer an easy and efficient way for everyone to create and sell digital products and online courses. More than 55,000 people have already placed their trust in our expertise

Our story began in 2015, and for the first five years, we grew organically, becoming a profitable company with a team of around 60 employees. Then, in September 2021, we raised $38 million in series A funding led by Target Global, with participation from Partech Ventures and Avid Ventures. Since then, we've doubled in size

Our core values are crucial to our success:

As One Tribe Customer-Obsessed Think Big & Bold Be Curious & Drive Change Disrupt & Innovate

Diversity & Inclusion

At elopage, we embrace our differences, as they are our greatest strength. We recognize that everyone has a unique perspective based on their experiences, identities, and thought processes, and we strive to create an inclusive environment for all. Discrimination based on race, religion, color, national origin, gender identity or expression, sexual orientation, age, marital status, disability status, or any other aspect that makes you unique is not tolerated at elopage. We aim to make growth accessible to everyone

Description

The revenue operations team is responsible for aligning our marketing, sales, customer support, marketing & account management teams and improving our overall revenue generation and efficiency. Our objective is to create a seamless and integrated approach across these departments, breaking down silos and optimizing the entire customer lifecycle.

You will be part of a team of 4 and you will be responsible for optimizing and streamlining the processes and technologies across our sales and customer support teams. Amongst others your key responsibilities will be:
Responsibilities

Oversee the quality and accuracy of customer and prospect data to support effective decision-making. Evaluate and enhance sales processes, from lead generation to deal closure, to maximize efficiency and shorten sales cycles. Evaluate and enhance support processes to enhance our customers’ post-sales experiences. Implement improvements and optimizations in the lead-to-customer journey and across the post-sale touchpoints (customer success, customer support) in our business systems (centered around Salesforce). Every day you will be working on delivering smaller/incremental improvements to sales and customer support workflows, while also working on longer projects of designing & redesigning how we do sales and customer support. Be the process expert of the key lead-to-customer and/or customer success & support processes - you will be a key partner to our sales and customer success teams’ success. Deliver improvements to workflows in Salesforce -, you will be hands-on but with the help of a senior Salesforce admin. Report on and analyze performance and effect of improvements and process changes to continuously improve customer activation/onboarding and retention. Use our existing lead sourcing and enrichment tools to ensure we have a high velocity of prospects for our sales teams, and further refine how we source and enrich leads. Work closely with cross-functional teams, including product management, customer success, and operations, to ensure a holistic approach to revenue generation & retention.

Your profile

Proven experience in revenue operations, focusing either on supporting sales or customer support teams, or both. You have experience of working in a Saas-company. Strong analytical skills with proficiency in data analysis and reporting tools. Advanced level knowledge and experience with Salesforce is a must (either as a super/power-user or admin). Experience with other sales and support tools is a big plus. Excellent communication and interpersonal skills to foster collaboration across teams. Strategic mindset with the ability to translate business objectives into actionable plans. Detail-oriented and process-driven. Problem-solving mindset with a focus on continuous improvement. Ability to thrive in a dynamic and fast-paced environment. Are you currently working in a high-velocity and highly structured sales or customer support role, and are you interested in moving to revenue operations, then we also want to hear from you

Benefits

Paid Time Off - 30 vacation days. A competitive salary. A personal training & development budget of € 1,500 per year. Responsibility and trust from day 1. Individual coaching and further training to support you in your development. A free BVG ticket. Employee discounts at numerous companies ( at the gym or in online stores). Pension Program with company match. A culture of equity and Inclusion where you are appreciated for the person you are.

  • Senior Revenue Operations Manager

    vor 2 Monaten

    Berlin, Berlin, Deutschland Parloa Germany Vollzeit

    Find all our jobs in English here.Please ensure this is a correct translation before posting this to the GERMAN job board DEINE MISSION: Als Senior Revenue Operations Manager (w/m/d)* entwirfst, entwickelst und pflegst du Inhalte, Prozesse und Tools, die die Abstimmung zwischen allen Commercial Teams (Growth, Marketing, Sales, Partnerships, Customer Success)...

  • Revenue Operations Specialist

    vor 3 Wochen

    Berlin, Deutschland ChannelEngine.com Vollzeit

    Would you like to work in a fast-growing global SaaS scale-up and have the opportunity to influence its success? Then ChannelEngine is where you want to be! We are looking for an experienced and motivated **Revenue Operations Specialist **to join our Revenue Operations team. This individual will play a critical role in driving revenue growth and operational...

  • Vice President Revenue Operations

    vor 19 Stunden

    Berlin, Deutschland Cision Vollzeit

    Cision Group Ltd. ist ein weltweit führender Anbieter von Earned Media Management Software und unterstützt PR- und Kommunikationsprofis bei ihrer Arbeit. Die Software von Cision ermöglicht es modernen Kommunikatoren, wichtige Einflussfaktoren zu identifizieren, strategische Inhalte zu vermitteln, signifikante Auswirkungen durch Texte und Bilder zu...

  • Head of Revenue Operations

    vor 3 Wochen

    Berlin, Deutschland Gelato Vollzeit

    About GelatoGelato has built the world's largest and most global platform for on-demand production and fulfillment of customized products. Today, those products are part of huge markets, such as apparel, wall-art, drinkware, digitally printed books, greeting cards. In the future, the market opportunities are endless thanks to new technologies such as 3D...

  • Head of Revenue Operations

    vor 1 Woche

    Berlin, Deutschland Gelato Vollzeit

    About GelatoGelato has built the world's largest and most global platform for on-demand production and fulfillment of customized products. Today, those products are part of huge markets, such as apparel, wall-art, drinkware, digitally printed books, greeting cards. In the future, the market opportunities are endless thanks to new technologies such as 3D...

  • Country Lead

    vor 1 Monat

    Berlin, Deutschland Wolt Vollzeit

    Job DescriptionWolt is the leading local commerce platform in several markets across Europe and Asia. Wolt makes it incredibly easy for you to discover and get what you want. Delivered to you – quickly, reliably and affordably. And by doing so, we make cities better places to live.Job Description:We are seeking a Country Lead for Revenue Operations who...

  • Country Lead

    vor 1 Woche

    Berlin, Deutschland Wolt Vollzeit

    Job DescriptionWolt is the leading local commerce platform in several markets across Europe and Asia. Wolt makes it incredibly easy for you to discover and get what you want. Delivered to you – quickly, reliably and affordably. And by doing so, we make cities better places to live.Job Description:We are seeking a Country Lead for Revenue Operations who...

  • Revenue Data Manager

    vor 2 Monaten

    Berlin, Deutschland Wolt Vollzeit

    What makes the Finance team so special is our service first approach to the job - we enjoy creating strong communication loops with the wider business, so that bottlenecks are minimized and that things get done quickly and efficiently. Everybody is accountable for their own workload and takes pride in being meticulous and precise. We also enjoy learning...

  • Revenue Data Manager

    vor 1 Woche

    Berlin, Deutschland Wolt Vollzeit

    What makes the Finance team so special is our service first approach to the job - we enjoy creating strong communication loops with the wider business, so that bottlenecks are minimized and that things get done quickly and efficiently. Everybody is accountable for their own workload and takes pride in being meticulous and precise. We also enjoy learning...

  • Sr Revenue Operations Business Partner, EMEA

    vor 3 Wochen

    Berlin, Deutschland Chainalysis Vollzeit

    Blockchain technology is powering a growing wave of innovation. Businesses and governments around the world are using blockchains to make banking more efficient, connect with their customers, and investigate criminal cases. As adoption of blockchain technology grows, more and more organizations seek access to all this ecosystem has to offer. That’s where...

  • Sr Revenue Operations Business Partner, EMEA

    vor 1 Woche

    Berlin, Deutschland Chainalysis Vollzeit

    Blockchain technology is powering a growing wave of innovation. Businesses and governments around the world are using blockchains to make banking more efficient, connect with their customers, and investigate criminal cases. As adoption of blockchain technology grows, more and more organizations seek access to all this ecosystem has to offer. That’s where...

  • Revenue Operations Manager

    Vor 4 Tagen

    Berlin, Deutschland Patronus Vollzeit

    Einfach. Sicher. Leben. Mit Patronus. Wir sind mehr als nur ein Anbieter für intelligente Notruf-Uhren. Wir sind echte Visionär*innen. Als modernes Healthtech Start-up aus Berlin mit finanzstarken Investoren im Rücken sind wir fest dazu entschlossen, den Alltag von Senior*innen überall auf der Welt sicherer und unabhängiger zu machen. Damit in Zukunft...

  • Revenue Operations Manager

    Vor 4 Tagen

    Berlin, Deutschland Patronus Vollzeit

    Einfach. Sicher. Leben. Mit Patronus. Wir sind mehr als nur ein Anbieter für intelligente Notruf-Uhren. Wir sind echte Visionär*innen. Als modernes Healthtech Start-up aus Berlin mit finanzstarken Investoren im Rücken sind wir fest dazu entschlossen, den Alltag von Senior*innen überall auf der Welt sicherer und unabhängiger zu machen. Damit in Zukunft...

  • Working Student Revenue Operations

    vor 2 Wochen

    Berlin, Deutschland ToolTime GmbH Vollzeit

    DESCRIPTION ABOUT US At ToolTime we rethink the craftsmen business by empowering craftsmen to run their business completely digitally and to connect with the entire industry in one central operating system. Founded in 2019, we built up a team of +80 highly talented people. We have raised +€25 million in capital from strategic investors and see our solid...

  • Working Student Revenue Operations

    vor 2 Wochen

    Berlin, Deutschland ToolTime GmbH Vollzeit

    **ABOUT US** At ToolTime we rethink the craftsmen business by empowering craftsmen to run their business completely digitally and to connect with the entire industry in one central operating system. Founded in 2019, we built up a team of **+80 highly talented people**. We have raised **+€25 million** in capital from strategic investors and see our solid...

  • Working Student Revenue Operations

    vor 2 Wochen

    Berlin, Deutschland ToolTime GmbH Vollzeit

    Job Description ABOUT US At ToolTime we rethink the craftsmen business by empowering craftsmen to run their business completely digitally and to connect with the entire industry in one central operating system. Founded in 2019, we built up a team of +80 highly talented people. We have raised +€25 million in capital from strategic investors and see our...

  • Working Student Revenue Operations

    vor 1 Woche

    Berlin, Deutschland ToolTime GmbH Vollzeit

    **ABOUT US** At ToolTime we rethink the craftsmen business by empowering craftsmen to run their business completely digitally and to connect with the entire industry in one central operating system. Founded in 2019, we built up a team of **+80 highly talented people**. We have raised **+€25 million** in capital from strategic investors and see our solid...

  • Working Student Revenue Operations

    vor 1 Woche

    Berlin, Deutschland ToolTime GmbH Vollzeit

    Job Description ABOUT US At ToolTime we rethink the craftsmen business by empowering craftsmen to run their business completely digitally and to connect with the entire industry in one central operating system. Founded in 2019, we built up a team of +80 highly talented people. We have raised +€25 million in capital from strategic investors and see our...

  • Working Student Revenue Operations

    vor 1 Woche

    Berlin, Deutschland ToolTime GmbH Vollzeit

    DESCRIPTION ABOUT US At ToolTime we rethink the craftsmen business by empowering craftsmen to run their business completely digitally and to connect with the entire industry in one central operating system. Founded in 2019, we built up a team of +80 highly talented people. We have raised +€25 million in capital from strategic investors and see our solid...

  • Revenue Operations Manager

    vor 24 Stunden

    Berlin, Deutschland Patronus Vollzeit

    Einfach. Sicher. Leben.Mit Patronus.Wir sind mehr als nur ein Anbieter für intelligente Notruf-Uhren. Wir sind echte Visionär*innen. Als modernes Healthtech Start-up aus Berlin mit finanzstarken Investoren im Rücken sind wir fest dazu entschlossen, den Alltag von Senior*innen überall auf der Welt sicherer und unabhängiger zu machen. Damit in Zukunft...