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Business Pursuit Manager Germany, Austria

vor 3 Monaten

Berlin, Deutschland British Council Vollzeit

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.

We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people.

Job Title: Business Pursuit Manager Germany, Austria
Location: Berlin, Germany
Requirements: Candidates must have the legal rights to work full time in Germany at the time of application.
Contract Type: Fixed-term contract – 2 years
Pay-band: 6/G

Starting salary:  € 3 463.00 gross (payable 12 months)

Additional Benefits:  
• fixed gross allowances totalling 14,33% of annual gross pay • 30 leave days
• bank holidays
• Working from home allowance in case of structural hybrid work patterns
• monthly net allowance (GIVVE card) and a lumpsum payment in case of death in service.
• EAP (Employee Assistant Program) - employee support service provided by qualified clinicians and professionals who are experts in fields such as well-being, family matters, relationships, debt management, employment issues, consumer rights and counselling.

Role Purpose:
The purpose of this role to support the sales and channel development strategy for the Examinations business in Germany and Austria, converting opportunities into business. Working as part of a team, the post holder will identify opportunities, prospect, support pipeline management, develop and deliver pitches to partners and clients and secure sales contracts, recognition agreements and distributor contracts. The post will also be responsible for working with partner test centres to develop business opportunities within Germany and Austria. As key accounts are developed, the post holder will also be responsible for designated B2B customer relationships.

Main Accountabilities:

• Carries out routine monitoring and standard reporting on commercial data involving sales, profitability and/or co-funding and sponsorship opportunities using an agreed set of corporate processes, techniques and report templates


• Uses local market expertise to collect customer and market intelligence both formally and informally, in liaison with relevant marketing colleagues, to inform and refine sales and marketing strategies
• Inputs into innovation and BD plan/targets
• Supports local marketing activity, complementing the regional marketing team’s support, including B2C & digital events as agreed and as relevant with sub-cluster Senior Business Pursuit Manager. 


• Identifies business opportunities and converts them into business wins
• Generates new leads through networking/relationship development
• Analyses customer needs and ensures that the customer is informed and engaged throughout the process
• Develops value propositions with support from Cluster Commercial Manager with input from Region 
• Manages tender submissions
• Supports Senior Business Pursuit Manager in managing relations with key stakeholders in the cluster including examination awarding bodies.
• Coordinates communication between key institutional clients and local operational team (B2B Operations Support function) to ensure smooth and effective delivery of exams sessions as per clients’ needs.
• Supports delivery of the agreed account management plan 
• Supports / leads as agreed, delivery of partnership schemes
• Supports relationship-management of partner test centres, including development with them of business opportunities
• Inputs into the Business Development strategy and Plan for the sub-cluster 
• Proposes and agrees activities and partnerships to include in the sub-cluster plan, and targets to be achieved 
• In liaison with the Senior Business Pursuit Manager delivers the tactical plan and achieves targets, creating and qualifying leads to win business, proposing corrective actions as needed
• Inputs to and manages pipeline through CRM
• Inputs into the development of Business Development partnership programs to deliver growth and better address customer needs, and works with Senior Business Pursuit Manager to implement in the sub-cluster
• Manages bid / proposal submissions 
• In liaison with marketing colleagues develops means of gaining market and competitor insight, and partner/stakeholder feedback; addresses issues and proposes mitigation as needed
• Represents the British Council at events, as agreed with Senior Business Pursuit Manager 


• Uses standard procedures and templates, regularly records, analyses and reports on operational activity levels and performance data, to support senior exams managers in making timely and effective business decisions that respond to operational needs
• Conducts research to identify business activities, market challenges and key stakeholders within target client groups and partner or sponsor organisations to support developing new business and cultural relations opportunities
• Creates relationships and generates opportunities with stakeholders in key client / partner / sponsor organisations (e.g. meetings, conference slots), providing targeted marketing or thought leadership materials as appropriate


• Maintains an up-to-date and sound overview of the suite of British Council products, programmes and services to enable the provision of informed business development support to internal colleagues
• Ensures the British Council brand is promoted accurately and professionally in all communications with current and prospective customers and partners
• Within agreed corporate processes, contributes data and/or administrative support, as required, to enable the development and distribution of high quality, customer and market-focused marketing collateral (via a range of channels) to promote the BC’s offer externally.


• Prioritises own work activities, from long terms plans into day to day activities
• Builds relationships and uses influence to work with others internally to grow the business
• Supports the Senior Business Pursuit Manager in all activity; covers for the Senior Business Pursuit Manager in case of absence


• Where appropriate this role will be part of a team carrying out Duty Officer duties on a rotational basis supporting test day delivery. The test day roster will include some early morning and weekend cover.

Knowledge and Experince

• Business Development / Business pursuit
• Market research / customer insight
• Building and maintaining stakeholder relationships


• Contract management.
• English language teaching or Higher Education or K12 industry experience
• Experience of working with regulatory bodies.

Languages

• English language skills (CEFR C1)
• German language skills (CEFR B2)

Education 
• Degree in any subject

Closing date: Wednesday, 17 July 2024, applications will close at 22:59 CEST.

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