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Specialist Software Engineer, QA Tools Support
vor 4 Monaten
About the Role
We are seeking a skilled and motivated individual to join our team as a Specialist Software Engineer within our global QA Tools Support team. As a Specialist Software Engineer, you will be responsible for providing technical assistance and guidance to our clients using QA Tools products, such as Squish, Coco and Axivion. You will play a key role in ensuring the success of our customers by delivering timely and effective support solutions.
You will:
Provide optimal solutions for customers. Work closely with customers and help them to achieve their goals. Process support requests from prospects and customers who are developers using our QA tools Reproduce, troubleshoot, and resolve issues related to QA tools Provide technical support via email and, in some cases, virtual meetings. Work with various other departments to help bring visibility to the customers needs
About You:
Bachelor’s degree in computer science or equivalent Strong programming experience with C++ and Python. Highly organized and solutions-oriented Strong written and verbal communication skills with both internal stakeholders and customers Strong analytical and organizational skills with a curiosity for technical problems and motivation to help customers Knowledge of coding guidelines such as MISRA, CERT and AUTOSAR Good understanding of the current C++ standard Experience with GitHub, GitLab, or other version control systems Experience with shell scripts (Bash or others) and Unix command line. Experience with batch scripts (".bat" files) and Windows command line.
Beneficial skills:
Additional technical qualifications will be an advantage Javascript and C experience Experience with automated GUI testing (via Squish, QTP, QC, AutoHotkey, or others)
What We Offer:
Germany
Public transportation ticket (Deutschland ticket) 30 vacation days per year Flexible hours that focus on work/life balance Hybrid workstyle Mobile phone and subscription Language learning platform (Babbel) Auntie Program subscription A friendly, diverse, and sociable workplace Great colleagues from all over the world