Wir haben weitere aktuelle Stellen in diesem Bereich, die Sie unten finden können


  • Frankfurt am Main, Deutschland Moody's Investors Service Vollzeit

    Let's begin! Sales Development Representative (German speaking) (5142) At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and...


  • Frankfurt am Main, Hessen, Deutschland Gi Group Deutschland GmbH Vollzeit

    Guest Services RepresentativeBecome a part of our team as a Guest Services Representative and contribute to an international personnel service provider with a strong presence in over 40 countries.Our OfferStarting hourly rate of €13.80 with regular increasesExcellent opportunities for further educationSecure position with the possibility of permanent...


  • Frankfurt am Main, Hessen, Deutschland TIMEConsult GmbH Vollzeit

    Join our team as a Customer Service Representative (m/w/d) at TIMEConsult GmbHWe are a dynamic and international organization that values customer engagement and satisfaction. As a Customer Service Representative, you will play a vital role in our operations.Key Responsibilities:Engage with customers to provide exceptional service and support.Collaborate...


  • Frankfurt, Deutschland Tencent Vollzeit

    About The CompanyTencent is a leading global technology company focused on connecting people and developing innovative products and services that improve the quality of life of people around the world. Founded in 1998 and publicly traded on the Hong Kong Stock Exchange since 2004。Cloud & Smart Industries Group (CSIG) is responsible for promoting the...


  • Frankfurt am Main, Deutschland Admirals Group Vollzeit

    **About Us**: As a global leader in online financial trading, specializing in CFDs and Forex, Admirals combines advanced technology with a comprehensive range of trading instruments. Our awards highlight our commitment to education, customer service, and innovation. We empower traders worldwide through excellence and education. **Your Role**: In this key...


  • Frankfurt am Main, Hessen, Deutschland Personalbüro U. Herrmann Vollzeit

    Customer Service Representative Job DescriptionWe are seeking a highly skilled Customer Service Representative to provide exceptional service-oriented support to our clients. As a key member of our team, you will be responsible for delivering top-notch inbound telephone support, addressing customer inquiries, and providing expert guidance on our products and...


  • Frankfurt, Deutschland Randstad Deutschland Vollzeit

    Unser Kunde ist in 120 Ländern vertreten und somit einer der größten Spielzeughersteller weltweit. Auch mit seinen weiteren Konsumgüterprodukten aus den Bereichen Kleinkinder und Hautpflege ist er in Deutschland weiter stark auf Wachstumskurs und bereits bei zahlreichen Einzelhandelsketten in den Regalen gelistet. Für die Betreuung der Bestands- und...


  • Frankfurt Am Main, Deutschland Tatenwerk Frankfurt GmbH Vollzeit

    **Unser Kunde, Ihr neuer Arbeitgeber**: Nutzen Sie die Chance, Ihre Karriere auf eine neue Ebene zu heben, indem Sie bei einem führenden multinationalen Unternehmen in der Elektronik - und Elektrokomponentenbranche als **Customer Service Representative / Auftragssachbearbeiter (m/w/d)** einsteigen! Die deutsche Tochtergesellschaft konzentriert sich vor...


  • Frankfurt Am Main, Deutschland Tatenwerk Frankfurt GmbH Vollzeit

    **Unser Kunde, Ihr neuer Arbeitgeber**: Ergreifen Sie die Möglichkeit, Ihre berufliche Laufbahn bei einem führenden internationalen Konzern in der Elektronik - und Elektrokomponentenbranche als **Customer Service Representative / Auftragssachbearbeiter (m/w/d) **auf die nächste Ebene zu bringen! Die Deutschlandtochter konzentriert sich primär auf...


  • Frankfurt am Main, Deutschland Randstad Deutschland Vollzeit

    Unser Kunde ist in 120 Ländern vertreten und somit einer der größten Spielzeughersteller weltweit. Auch mit seinen weiteren Konsumgüterprodukten aus den Bereichen Kleinkinder und Hautpflege ist er in Deutschland weiter stark auf Wachstumskurs und bereits bei zahlreichen Einzelhandelsketten in den Regalen gelistet.Für die Betreuung der Bestands- und...


  • Frankfurt (Oder), Brandenburg, Deutschland Avedo Frankfurt Oder GmbH Vollzeit

    Position Overview:Avedo Frankfurt (Oder) is seeking motivated individuals who excel in verbal communication and enjoy engaging with customers over the phone. As a Customer Service Representative, you will play a vital role in delivering exceptional service to our clients.What We Offer:Competitive hourly wage of up to 18€ (including base salary and...


  • Frankfurt (Oder), Brandenburg, Deutschland Avedo Frankfurt Oder GmbH Vollzeit

    Position Overview:Avedo Frankfurt (Oder) is seeking motivated individuals who excel in verbal communication and enjoy engaging with customers over the phone. As a Customer Service Representative, you will play a vital role in our organization.Benefits Offered:Competitive pay of up to 18€/h (Base salary plus performance-based commission)Stable employment...


  • Frankfurt (Oder), Brandenburg, Deutschland Avedo Frankfurt Oder GmbH Vollzeit

    Position Overview:Avedo Frankfurt (Oder) is seeking motivated individuals who excel in verbal communication and have a knack for connecting with customers over the phone. As a Customer Service Representative, you will play a crucial role in enhancing client satisfaction.What We Offer:Competitive compensation of up to 18€/h (Base salary plus...


  • Frankfurt (Oder), Brandenburg, Deutschland Avedo Frankfurt Oder GmbH Vollzeit

    Position Overview:Avedo Frankfurt (Oder) is seeking motivated individuals who excel in verbal communication and enjoy engaging with customers over the phone. As a Customer Service Representative, you will play a vital role in our organization.What We Offer:Competitive hourly wage of up to 18€ (including base salary and performance-based commission)Stable...


  • Frankfurt am Main, Hessen, Deutschland Meridian Spa & Fitness Deutschland GmbH Vollzeit

    **Customer Service Representative (m/w/d) bei Meridian Spa & Fitness Deutschland GmbH**Position: Customer Service Representative (m/w/d)VollzeitMit BerufserfahrungGehalt: EUR 25,200Über unsWillkommen bei Meridian Spa & Fitness, einem führenden Anbieter im Bereich Fitness und Wellness mit einer Vielzahl von exklusiven Clubs in Europa. Mit über 35 Jahren...


  • Frankfurt am Main, Hessen, Deutschland TIMEConsult GmbH Vollzeit

    Join our team as a Customer Service Representative (m/w/d) at TIMEConsult GmbHWe are a dynamic and international organization operating in the industry sector, with a workforce exceeding 6,000 professionals globally.Key Responsibilities:Engage with customers to provide exceptional service and support.Collaborate within a diverse and multicultural team...


  • Frankfurt (Oder), Brandenburg, Deutschland Avedo Frankfurt Oder GmbH Vollzeit

    Position Overview:Avedo Frankfurt (Oder) is seeking motivated individuals who excel in verbal communication and enjoy engaging with customers over the phone. As a Customer Service Representative, you will play a vital role in enhancing customer experiences.Benefits Offered:Competitive compensation of up to 18€/h (including base salary and performance-based...


  • Frankfurt am Main, Deutschland Randstad Deutschland Vollzeit

    Unser Kunde ist in 120 Ländern vertreten und somit einer der größten Spielzeughersteller weltweit. Auch mit seinen weiteren Konsumgüterprodukten aus den Bereichen Kleinkinder und Hautpflege ist er in Deutschland weiter stark auf Wachstumskurs und bereits bei zahlreichen Einzelhandelsketten in den Regalen gelistet. Für die Betreuung der Bestands- und...


  • Frankfurt, Deutschland eToro Vollzeit

    eToro has created an intuitive Social Trading platform that gives traders and investors access to global stock markets, commodity trading, cryptocurrency trading, and more. We strive to make money management available and accessible to everyone (even to users with no prior experience or knowledge). We have over 33 million users worldwide, and our platform is...


  • Frankfurt (Oder), Brandenburg, Deutschland McFIT Frankfurt an der Oder GmbH & Co. KG Vollzeit

    About McFIT Frankfurt an der Oder GmbH & Co. KG McFIT is a leading fitness company with a global presence, dedicated to providing exceptional training experiences for its members. We are committed to innovation and fostering a dynamic team environment that prioritizes teamwork and member satisfaction. Your Role: Customer Service Representative As a...

Account Service Representative

vor 3 Monaten


Frankfurt, Deutschland United Airlines Vollzeit
Description

At United, we strive to provide only the best travel experiences – to our customers and our clients. Our Sales team works closely with travel agencies, United travel departments, corporate clients and more to provide phenomenal customer solutions that lead to fruitful business relationships. And through valued customer feedback, optimized partnerships, and innovative sales strategies, Sales continues to be the largest revenue-generating department at United.

This position is based in our Frankfurt office and there is an opportunity for a hybrid work arrangement per management discussion.

Key Responsibilities

The role is responsible for maximizing the contracted agent and corporate customer experience by offering comprehensive service and sales support. The role is an integral part of sales and complements field sales efforts by handling service-related issues and achieving a mutually beneficial resolution for both customers and United.

  • Provide inside sales support via telephone and email to travel agencies, tour operators and corporate accounts across multiple European markets
  • Serve as the primary point of contact for service related issues within Europe's sales organization for United's contracted agent and corporate customers
  • Provide reservations-related (PNR) and post-ticketing assistance to contracted agents and corporate customers; to offer innovative solutions that create win/win situations for both the customer and United Airlines
  • Provide timely and informative responses to contracted agent, corporate customers and field sales inquiries in a professional manner
  • Coordinate with other United divisions ( baggage, reservations etc.) to mediate and resolve customer issues
  • Track services offered to the customers
  • Ensure the highest level of customer services is maintained

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.

Qualifications

United values diverse experiences, and perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes We are always looking for individuals who will bring something new to the table

What’s needed to succeed (Minimum Qualifications):

  • Bachelor's degree or 4 years’ equivalent work experience
  • Excellent verbal and written communication skills
  • Good PC skills, particularly with Word, Outlook and Excel
  • High level of customer service skills via phone and email
  • A logical thinker with excellent planning and organizational skills
  • This position requires a pro-active team player with a positive attitude
  • Must be fluent in English and German (written and spoken)
  • Airline or travel agency experience
  • Ticketing knowledge
  • Some travel involved
  • Must be legally authorized to work in Germany for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

  • Fluent in other European languages especially French (written and spoken)
  • GDS experience

#LI-Hybrid


Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT