Aktuelle Jobs im Zusammenhang mit Associate Renewal Account Manager - Munich - ServiceNow

  • Renewal Account Manager

    vor 1 Woche

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    Job DescriptionAs a Renewal Account Manager at ServiceNow, you will play a critical role in driving customer success and growth through strategic renewal contract management. Your primary responsibility will be to negotiate and manage renewal contracts with existing customers, ensuring that their needs are met and that they continue to realize value from our...

  • Renewal Account Manager

    vor 1 Woche

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    Job DescriptionAs a Renewal Account Manager at ServiceNow, you will play a critical role in driving customer success and growth through strategic renewal contract management. Your primary responsibility will be to negotiate and manage renewal contracts with existing customers, ensuring that their needs are met and that they continue to realize value from our...

  • Renewal Account Manager

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    Munich, Bayern, Deutschland ServiceNow Vollzeit

    Job Title: Renewal Account ManagerAt ServiceNow, we're looking for a skilled Renewal Account Manager to join our team. As a key member of our sales organization, you will be responsible for negotiating and managing renewal contracts with our customers.Key Responsibilities:Negotiate renewal contracts with customers to maximize contract value and enhance the...

  • Renewal Account Manager

    Vor 2 Tagen

    Munich, Bayern, Deutschland ServiceNow Vollzeit

    Job Title: Renewal Account ManagerAt ServiceNow, we're looking for a skilled Renewal Account Manager to join our team. As a key member of our sales organization, you will be responsible for negotiating and managing renewal contracts with our customers.Key Responsibilities:Negotiate renewal contracts with customers to maximize contract value and enhance the...

  • Renewal Account Manager

    Vor 4 Tagen

    Munich, Bayern, Deutschland ServiceNow Vollzeit

    Job DescriptionAs a Renewal Account Manager at ServiceNow, you will play a critical role in driving customer success and growth through strategic renewal contract negotiations. Your expertise will be essential in maximizing contract value while enhancing the customer relationship and the value they derive from our SaaS platform.Key ResponsibilitiesNegotiate...

  • Renewal Account Manager

    Vor 4 Tagen

    Munich, Bayern, Deutschland ServiceNow Vollzeit

    Job DescriptionAs a Renewal Account Manager at ServiceNow, you will play a critical role in driving customer success and growth through strategic renewal contract negotiations. Your expertise will be essential in maximizing contract value while enhancing the customer relationship and the value they derive from our SaaS platform.Key ResponsibilitiesNegotiate...

  • Renewal Account Manager

    vor 1 Woche

    Munich, Deutschland ServiceNow Vollzeit

    Job DescriptionWhat you get to do in this role: Negotiate all facets of renewal contracts. Develop win/win negotiation strategies that maximize contract value while enhancing the customer relationship and the value they are realizing from ServiceNow. Identify customer needs and demonstrate account management capabilities to guide renewal closure. Maintain...

  • Renewal Manager EMEA

    Vor 2 Tagen

    Munich, Bayern, Deutschland LeanIX Vollzeit

    Lead the Renewal ProcessAs a Renewal Manager EMEA, you will be responsible for leading the end-to-end renewal process, ensuring customer retention and maximizing Annual Recurring Revenue (ARR). You will foster proactive communication with customers, clarifying contract terms, sending renewal quotes, and promptly addressing concerns.Develop Innovative...

  • Renewal Manager EMEA

    Vor 2 Tagen

    Munich, Bayern, Deutschland LeanIX Vollzeit

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  • Renewal Manager EMEA

    vor 1 Woche

    Munich, Bayern, Deutschland LeanIX Vollzeit

    Lead the Renewal ProcessAs a Renewal Manager EMEA, you will be responsible for leading the end-to-end renewal process, ensuring customer retention and maximizing Annual Recurring Revenue (ARR). You will foster proactive communication with customers, clarifying contract terms, sending renewal quotes, and promptly addressing concerns.Develop Innovative...

  • Renewal Manager EMEA

    vor 1 Woche

    Munich, Bayern, Deutschland LeanIX Vollzeit

    Lead the Renewal ProcessAs a Renewal Manager EMEA, you will be responsible for leading the end-to-end renewal process, ensuring customer retention and maximizing Annual Recurring Revenue (ARR). You will foster proactive communication with customers, clarifying contract terms, sending renewal quotes, and promptly addressing concerns.Develop Innovative...

  • Renewal Manager EMEA

    vor 2 Wochen

    Munich, Bayern, Deutschland LeanIX Vollzeit

    Lead the Renewal Process in EMEAAs a key member of our Customer Success team, you will be responsible for leading the end-to-end renewal process in EMEA, ensuring customer retention and maximizing ARR. You will foster proactive communication with customers, clarifying contract terms, sending renewal quotes, and promptly addressing concerns.Key...

  • Renewal Manager EMEA

    vor 2 Wochen

    Munich, Bayern, Deutschland LeanIX Vollzeit

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  • Renewal Manager EMEA

    vor 3 Wochen

    Munich, Bayern, Deutschland LeanIX Vollzeit

    Job SummaryWe are seeking a highly skilled Renewal Manager EMEA to lead the end-to-end renewal process, ensuring customer retention and maximizing Annual Recurring Revenue (ARR). The successful candidate will be responsible for fostering proactive communication with customers, clarifying contract terms, sending renewal quotes, and promptly addressing...

  • Renewal Manager EMEA

    vor 3 Wochen

    Munich, Bayern, Deutschland LeanIX Vollzeit

    Job SummaryWe are seeking a highly skilled Renewal Manager EMEA to lead the end-to-end renewal process, ensuring customer retention and maximizing Annual Recurring Revenue (ARR). The successful candidate will be responsible for fostering proactive communication with customers, clarifying contract terms, sending renewal quotes, and promptly addressing...

  • Renewal Manager EMEA

    vor 3 Wochen

    Munich, Bayern, Deutschland LeanIX Vollzeit

    Job SummaryWe are seeking a highly skilled Renewal Manager EMEA to lead the end-to-end renewal process, ensuring customer retention and maximizing Annual Recurring Revenue (ARR). The successful candidate will be responsible for fostering proactive communication with customers, clarifying contract terms, sending renewal quotes, and promptly addressing...

  • Renewal Manager EMEA

    vor 3 Wochen

    Munich, Bayern, Deutschland LeanIX Vollzeit

    Job SummaryWe are seeking a highly skilled Renewal Manager EMEA to lead the end-to-end renewal process, ensuring customer retention and maximizing Annual Recurring Revenue (ARR). The successful candidate will be responsible for fostering proactive communication with customers, clarifying contract terms, sending renewal quotes, and promptly addressing...

  • EMEA Renewal Operations Manager

    vor 1 Monat

    Munich, Bayern, Deutschland LeanIX Vollzeit

    WHAT AWAITS YOU? Oversee the comprehensive renewal cycle, focusing on customer loyalty and optimizing Annual Recurring Revenue (ARR). Cultivate proactive engagement with clients, elucidating contract details, issuing renewal proposals, and swiftly resolving inquiries. Innovate renewal methodologies and scalable frameworks for our newly established team. ...

  • EMEA Renewal Operations Manager

    vor 1 Monat

    Munich, Bayern, Deutschland LeanIX Vollzeit

    WHAT AWAITS YOU? Oversee the comprehensive renewal process, focusing on customer loyalty and optimizing Annual Recurring Revenue (ARR). Maintain proactive engagement with clients, elucidating contract details, dispatching renewal proposals, and swiftly resolving issues. Innovate renewal methodologies and scalable frameworks for our newly established...

  • EMEA Renewal Operations Manager

    vor 1 Monat

    Munich, Bayern, Deutschland LeanIX Vollzeit

    WHAT AWAITS YOU? Oversee the comprehensive renewal cycle, ensuring client loyalty and optimizing Annual Recurring Revenue (ARR). Cultivate proactive dialogue with clients, elucidating contract stipulations, dispatching renewal proposals, and swiftly resolving issues. Innovate renewal methodologies and scalable frameworks for our newly established team. ...

Associate Renewal Account Manager

vor 4 Monaten

Munich, Deutschland ServiceNow Vollzeit
Job Description

What you get to do in this role:

  • Partner with Field Sales to support renewal touch points with the customer.
  • Identify customer needs, demonstrating account management skills to guide renewal closure.
  • Understand ServiceNow licensing models to provide both sales and customers assistance in licensing discussions.
  • Monitor customer health metrics to identify risks. Develop risk mitigation strategies and guide appropriate actions with partner teams.
  • Provide regular and accurate updates on renewal status to management and escalate when needed.
  • Support customer conversation around renewal readiness, timing and general customer needs.
  • Connect with customers on multi-year contracts to ensure continued engagement and customer value realization.
  • Create & present renewal proposal(s) and options to customer and notify customer of upcoming contract expiration.
  • Coordinate with Legal, Deals Desk and Sales Operations to obtain approvals and finalize executable OF.
  • Partner with our Customer Success organization to review customer value achievement to achieve customer product adoption and high use.

Qualifications

To be successful in this role you have:

  • 3+ years demonstrated success in a Renewal Account Management or Customer Success capacity.
  • Experience managing customer retention and adoption of a SaaS product for a territory.
  • Good customer management skills including sales, account management, and customer service.
  • Personal initiative to identify areas of process improvement and efficiency.
  • Strong work ethic and quota achievement.
  • Experience with a SaaS model focused on enterprise software preferred.

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Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

 

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