Customer Service

vor 3 Monaten

Düsseldorf, Deutschland Page Personnel Vollzeit
Karrierechance im Customer Service |Unterstützen Sie bei der Kundenbetreuung und Serviceaktivitäten.

Unser Kunde ist ein führender Bekleidungshersteller aus Düsseldorf, der modische und hochwertige Kleidung für verschiedene Zielgruppen entwirft und produziert. Mit einem starken Fokus auf Design, Qualität und Nachhaltigkeit sowie einem engagierten Team von Experten setzt das Unternehmen neue Maßstäbe in der Modebranche und fördert die Zukunft der Bekleidungsindustrie.Das dynamische und international tätige Unternehmen bietet Ihnen die Möglichkeit, in einem kreativen und innovativen Umfeld zu arbeiten und an spannenden Projekten mit namhaften Kunden weltweit mitzuwirken. Wenn Sie Leidenschaft für Mode und exzellenten Kundenservice mitbringen, sind Sie bei uns genau richtig.


  • Unterstützung des Customer Service-Teams durch aktive Betreuung und Bearbeitung von Kundenanfragen
  • Pflege von Kundenbeziehungen und Sicherstellung einer hohen Kundenzufriedenheit
  • Bearbeitung von Kundenanfragen per Telefon, E-Mail und Chat
  • Koordination von Lösungen und Eskalationen in enger Zusammenarbeit mit internen Abteilungen, wie z.B. Design, Produktion und Logistik
  • Sicherstellung der Einhaltung von unternehmensinternen Prozessen und Richtlinien im Customer Service

  • Erfahrung im Customer Service oder einer vergleichbaren Position, idealerweise im Bekleidungs- oder Modebereich
  • Ausgeprägte Kundenorientierung und exzellente kommunikative Fähigkeiten
  • Organisationsgeschick und die Fähigkeit, mehrere Aufgaben gleichzeitig zu managen
  • Teamorientierte Arbeitsweise und Bereitschaft zur Zusammenarbeit mit verschiedenen Abteilungen
  • Gute Kenntnisse in MS Office und idealerweise Erfahrung mit CRM-Systemen

  • Langfristige Perspektive in einem wachstumsorientierten Unternehmen
  • Spannende Karriereperspektiven im dynamischen und zukunftsweisenden Bereich des Customer Service
  • Angenehmes und kollegiales Betriebsklima
  • Geregelte Arbeitszeit, 38,5 Stunden pro Woche
  • Möglichkeit zum Homeoffice
  • Mitarbeiter-Rabatte auf Bekleidung und Corporate Benefits

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