Customer Care Specialist
vor 4 Monaten
Statut d'emploi:
Permanent
Type d'heures:
À temps plein Nous avons besoin de vous pour former une équipe de calibre mondial
Les activités du Groupe CSA reposent sur l’atteinte d’un idéal : rendre le monde meilleur, plus sûr et plus durable.Cet ideal est au coeur de notre mission depuis 1919, année où nous avons élaboré notre première norme d’ingénierie sur les ponts ferroviaires. Aujourd’hui, près de 100 ans plus tard, le Groupe CSA compte plus de 3 500 normes, codes et produits connexes.
Le Groupe CSA, dont le siège social se trouve au Canada, est présent à l’échelle mondiale : il possède plus de 30 laboratoires et bureaux en Europe, en Asie et en Amérique du Nord. Il propose des services de mise à l’essai, d’inspection et de certification d’une vaste gamme de produits — des articles de maison aux technologies de pointe — pour veiller à ce qu’ils répondent à des exigences strictes en matière de sécurité, de performance et d’impact sur l’environnement.
Nos employés sont fiers que leur travail ait une incidence positive sur la vie des gens. Nous avons besoin de personnes comme vous pour poursuivre notre mission en ce sens.
Résumé du travail:
For our further expansion at the Plattling location we are looking for a
Customer Care Specialist (m/f/d) - Automotive area
These are your tasks:
Support of the sales process and customer service for national as well as international existing customers in the testing, inspection and certification (TIC) area Independent processing of customer inquiries incl. preparation of proposals and tracking of open quotations until receipt of order Recording and maintaining accurate and complete customer master data in the CRM system Assist in achieving company goals and increasing revenues Proactively market CSA's portfolio of services to existing customers in collaboration with the marketing team Occasional client/trade show visits and involvement in client eventsWe expect:
Completed commercial or technical vocational training, technical business management or completed studies in the field of marketing/sales or comparable 1-5 years of relevant work experience desirable Knowledge of Salesforce and Workday is an advantage Knowledge of the testing and certification industry is an advantage Very good knowledge of German and English (written and spoken) Very good customer service skills, high service orientation and communication skills Detail orientation and ability to handle multiple tasks/projects simultaneously Independent and result-oriented way of workingWhat we offer:
An interesting and varied job in the sales area to support the continuous growth of CSA Group Function as internal sales and customer contact for all commercial-related topics Possibility of mobile working and flexible working hours Fitness & Health Program for a relaxed balance to the daily work routine Company pension plan Permanent direct employment and a future-proof job-
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