Operations Program Manager with German, Seller Flex
vor 3 Wochen
You will:
- Lead the German SellerFlex operations team
- Become an expert on program operational challenges and drive continuous performance improvement while the business continues its rapid growth. Develop and document operations processes so we can scale the team learning as we grow the business
- Support internal partners, including sales and transportation in resolving complex sellers issues and escalations.
- Monitor operational performance of selling partners and provide coaching/training on operational best practice
- Report on daily, weekly, monthly operational KPIs and projects to senior leadership
- Work with internal business intelligence teams to build the tools we need to monitor Program Customer Experience and Delivery Performance
We are open to hiring candidates to work out of one of the following locations:
Berlin, BE, DEU | Munich, BY, DEU
BASIC QUALIFICATIONS
· 3+ years of experience in program management, development, and delivery· Experience in logistics, e-commerce, or supply chain operations
· A passion for developing best in class customer delivery experience
· A track record of delivering results – improving service while reducing costs
· Strong bias for action, with willingness to roll up sleeves and get things done
· Highly tech-literate, with ability to learn new systems quickly and ability to analyze root-cause issues using internal operations tools
· Comfortable with ambiguity and able to manage multiple priorities
· Ability to influence peers and stakeholders at all levels. Exceptional interpersonal and communication skills, both written and verbal
· Fluency in German & English required
· Degree level qualification
PREFERRED QUALIFICATIONS
· SQL knowledge and experience in Tableau.· Experience with Amazon Transportation, Supply Chain, Operations or Procurement
· Strong structured thinking and problem solving ability with ability to convert strategy to action
· Demonstrated experience in performing complex data analysis
· Experience with lean process, kaizen, six sigma, and process improvement
· Business-Proficiency other European languages
-
Quality Assurance Manager with German
Vor 5 Tagen
Munich, Deutschland Traffective GmbH Vollzeit️♀️ Quality Assurance Manager with German wanted! ️♂️As a QA Manager, you'll be responsible for developing and implementing quality management strategies according to the latest ITIL standards. You play a crucial role in ensuring that the performance, quality, and effectiveness of our IT services continually improve.About us
-
Senior Program Manager, Network Excellence
vor 3 Wochen
Munich, Deutschland Amazon Deutschland Services GmbH VollzeitThe EU ATS Network Operations (NetOps) team is looking for Senior Program Manager, Network Excellence. In this role, you will be part of the central Network Operations team in ATS with close interaction to our ATS Supply Chain teams, operational Sort Center teams and global tech stakeholders. As Senior Program Manager, Network Excellence, you will be working...
-
Senior Program Manager, Network Excellence
vor 1 Woche
Munich, Bayern, Deutschland Amazon TA VollzeitThe EU ATS Network Operations (NetOps) team is looking for Senior Program Manager, Network Excellence. In this role, you will be part of the central Network Operations team in ATS with close interaction to our ATS Supply Chain teams, operational Sort Center teams and global tech stakeholders. As Senior Program Manager, Network Excellence, you will be working...
-
Program Manager – Digital Transformation Projects
vor 3 Wochen
Munich, Deutschland ZEISS Group VollzeitYour Role About us At Zeiss Digital Partners (ZDP), we have a clear goal: Enabling and accelerating the digital transformation of ZEISS @speed and @scale. We are developing digital solutions jointly with the ZEISS business units and accelerating innovation that delivers a future value for our customers and our company. Digital Business Innovation within...
-
Content Manager EU
vor 4 Wochen
Munich, Deutschland Amazon EU SARL (Germany Branch) VollzeitDo you want to help us shape the future of Amazon’s consumer business? We are looking for a Content Manager to design, create and launch the content required to drive growth at scale. In this role, you will empower Amazon’s selling partners to improve product availability, costs, speed and sustainability for our customers. You will partner with different...
-
Manager in Training
vor 4 Wochen
Munich, Deutschland Abercrombie & Fitch VollzeitTHE PROFILE Abercrombie & Fitch Co. is a leading global specialty retailer of high-quality, casual apparel for men, women and kids with an active, youthful lifestyle under its Abercrombie & Fitch, abercrombie kids, and Hollister Co. brands. A&F was founded in 1892 and is based in New Albany, Ohio. A&F sells merchandise through retail stores in the United...
-
Manager in Training
vor 4 Wochen
Munich, Deutschland Abercrombie & Fitch VollzeitTHE PROFILE Abercrombie & Fitch Co. is a leading global specialty retailer of high-quality, casual apparel for men, women and kids with an active, youthful lifestyle under its Abercrombie & Fitch, abercrombie kids, and Hollister Co. brands. A&F was founded in 1892 and is based in New Albany, Ohio. A&F sells merchandise through retail stores in the United...
-
German Speaking IT Service Manager- CIO Advisory
Vor 4 Tagen
Munich, Deutschland Infosys VollzeitThe Team In our CIO Advisory team, we help clients leverage technology to deliver business innovation, enhance customer experience, optimize operations, and drive revenue growth. We advise senior IT leaders on strategic IT initiatives, provide enterprise architecture consulting, and guide IT transformation programs.The role As a German Speaking IT Service...
-
Senior Technology Project
vor 3 Wochen
Munich, Deutschland Tagetik Software S.r.l. VollzeitWe are looking for an enthusiastic Senior Technology Project & Program Manager to join our rapidly growing Corporate Performance & ESG division. The Technology Project & Program Manager actively drives, manages, monitors, and reports on CP & ESG’s back-office and CRM IT initiatives on behalf of the CP & ESG operations teams, and reports to the Vice...
-
AI Technical Program Manager
vor 3 Wochen
Munich, Deutschland Renesas Electronics VollzeitJob Description We are looking for a Technical Program Manager (TPM) to drive research breakthroughs and accelerate research adoption into development and production. In this role, the TPM actively engages with research scientists, software, and hardware engineers. In close partnership with research, engineering, and other cross-functional teams, the...
-
Pm Cts
vor 1 Woche
Munich, Deutschland Amazon Deutschland Services GmbH - A11 VollzeitBachelor's degree or equivalent, or experience in sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent What is the Amazon Marketplace? Amazon is the largest marketplace on earth. More than 300 million customers shop in Amazon’s marketplaces globally. Every day, customers browse, purchase, and review products sold by third-party...
-
Global Senior Program Lead, Platform Development
vor 4 Wochen
Munich, Deutschland Sandoz VollzeitJob ID- 381089BR- Aug 14, 2023- Germany**Job Description**: - Job Purpose- Manage the design, deployment and delivery of highly complex projects and programs (determined by budget, timeline, urgency and stakeholder) providing IT solutions that meet business requirements - Direct project / program teams (internal and external) and maintain control of...
-
Unterschleissheim Investments Program Head
Vor 3 Tagen
Munich, Deutschland MSD VollzeitThe position carries overall responsibility for the end-to-end (i.e. from design till regulatory approvals) execution on-schedule, within budget of the Unterschleissheim investments program, totalizing more than $500m across the LRCP (Long Range Capital Plan), and including the MUSE project, the IID fast track project and all existing facility remediation...
-
Commerce-Logistics Operations Manager, Germany
Vor 6 Tagen
Munich, Bayern, Deutschland TikTok VollzeitEinleitungAbout UsTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations...
-
Director of Executive Programs
Vor 3 Tagen
Munich, Deutschland Celonis SE VollzeitWe're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us. **The Team**: The **Customer Engagement** team is responsible for creating...
-
Knowledge Base Expert with German
Vor 5 Tagen
Munich, Deutschland Traffective GmbH Vollzeit️♀️ Knowledge Base Expert with German wanted! ️♂️As a Knowledge Manager, you'll be responsible for implementing and continuously improving the knowledge management process according to ITIL guidelines. You'll play a crucial role in ensuring that knowledge is effectively managed, shared, and utilized to enhance our service quality and...
-
German Speaking IT Service Manager- CIO Advisory
vor 3 Wochen
Munich, Deutschland Infosys Consulting - Europe VollzeitGerman Speaking IT Service Manager- CIO AdvisoryLevel: Principal- Senior PrincipalLocation: Anywhere in Germany, available to travel on requestWhere Innovation meets Excellence.Be a part of a globally renowned management consulting firm that is on the front-line of industry disruption. We are a mid-size player with an entrepreneurial spirit that works with a...
-
Senior Customer Experience Manager,
vor 3 Wochen
Munich, Deutschland Amazon Deutschland Transport GmbH Vollzeit**Dear candidate please note: This position can be based in any of the following corporate offices: MAD15 Madrid, LHR35 London, LIN11 Milan, MUC11 Munich or CDG10 Paris)Are you passionate about improving the customer experience? Do you strive to design and deploy customer-centric solutions that drive measurable results? Does coordinating across teams and...
-
Munich, Deutschland TikTok VollzeitEinleitungAbout UsTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations...
-
Program Manager Digital Business Innovation
vor 1 Woche
Munich, Bayern, Deutschland ZEISS Gruppe VollzeitAbout usAt Zeiss Digital Partners (ZDP), we have a clear goal: Enabling and accelerating the digital transformation of ZEISS @speed and @scale. We develop digital solutions jointly with the ZEISS business units and accelerating innovation that delivers a future value for our customers and our company. Digital Business Innovation within ZDP is a...