Desktop Support
vor 4 Monaten
Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at
We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.
IT Skills and Experience
Desired Experience: End User Support Experience Three to four (3-4) years’ experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements. Good Customer management skills, Good in oral and written communication Able to interact and work with customers at different levels. Self- Driven and result-oriented. Really passionate about the work Ability to work with deadlines and complete tasks on time. Hardware Troubleshooting and Repair Hands on experience in installing & troubleshooting hardware issues for Laptop, Desktop, Printers and accessories Basic knowledge of enterprise LAN, WAN, Server setups, and concepts. Ability to perform smart and physical assistance activity under instruction, at sites. Ability to lift/move computer equipment weighing up to 50 lbs. Conference room A/V equipment assistance & troubleshooting Basic VOIP phone configuration & troubleshooting Smart hand support for peripheral and networking hardware, including, but not limited to monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, and multi-port data termination panels all under ‘Smart Hands’ capabilityOperating System & Software Skilled in desk-side support for Installing & troubleshooting Operating Systems (Win 7/ Win 10 / MAC / Linux) Experience with Anti-spyware and Anti-virus software. Basic installation and troubleshooting of standard software/applications like Adobe, browsers Basic installation and troubleshooting of office applications (O365, Outlook, Excel, Word, PowerPoint, Teams, Skype, OneDrive) Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP working principles Basic understanding, mail configuration and troubleshooting of Mobile Device Management system ( Airwatch / Xenmobile / Mobile iron etc), Basic understanding on Data backups, Basic understanding and troubleshooting for VDI, SCCM / LanDesk / Altris, Basic configuration & troubleshooting of Apple machines /mobile devices Contribution towards creating KB article Ensuring all SRQs, Incidents are addressed within stipulated SLA timelines
Tools & Process Knowledge and experience on Service requests and incident management process, Preferably with an Associate’s Degree in Electronics and CompTIA A+ Certification. Knowledge and experience of ticketing tools (ServiceNow / Remedy etc.),
Personal Attributes:
Excellent End-user computing skills. Good knowledge of Infrastructure support. Strong analytical and problem-solving capabilities Well-organized and extremely detail-oriented Strong customer service ethic and excellent communication skills, both oral and written Passionate about delivering quality no matter what you are doing Can work both independently and in a collaborative team-oriented environment A self-starter, motivated to push the limits and think outside of the box Fondness for solutions that are simple, elegant, and effective Ability to work with and maintain confidential information Language Proficiency: German, EnglishIn-depth knowledge of:
Windows OS (e.g. XP, Vista, Windows 7, 10) Microsoft Office applications PCLaptop hardware PCLaptop peripherals, including printers Mobile devicesBasic knowledge of:
Active Directory Exchange Apple OS SCCMIT Qualifications
At least two of the following:
PCLaptop OEM Maintenance Certification CompTIA A+ Certification Microsoft Certified IT Professional (MCITP) certification in the desktop area Microsoft Office Specialist (MOS) CertificationExperience in a similar role
3+ years of relevant experience.What next?
If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to @
-
Desktop Support Specialist
vor 2 Wochen
Darmstadt, Hessen, Deutschland Axiom Technologies VollzeitAxiom Technologies is a leading global IT services partner that supports medium to large-scale enterprises. Our team is dedicated to delivering exceptional service and support to our clients.We are seeking a highly skilled and experienced Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing...
-
Desktop Support Specialist
vor 2 Wochen
Darmstadt, Hessen, Deutschland Axiom Technologies VollzeitAxiom Technologies is a leading global IT services partner that supports medium to large-scale enterprises. Our team is dedicated to delivering exceptional service and support to our clients.We are seeking a highly skilled and experienced Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing...
-
Desktop Support Specialist
vor 1 Woche
Darmstadt, Hessen, Deutschland Axiom Technologies VollzeitAxiom Technologies is a leading provider of IT services, supporting medium to large-scale enterprises worldwide. Our team is dedicated to delivering exceptional service and support to our clients.We are seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing timely and accurate...
-
Desktop Support Specialist
vor 1 Woche
Darmstadt, Hessen, Deutschland Axiom Technologies VollzeitAxiom Technologies is a leading provider of IT services, supporting medium to large-scale enterprises worldwide. Our team is dedicated to delivering exceptional service and support to our clients.We are seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing timely and accurate...
-
Desktop Support Specialist
Vor 6 Tagen
Darmstadt, Hessen, Deutschland Axiom Technologies VollzeitAxiom Technologies is a global IT services partner that supports medium to large-scale enterprises. Our team is dedicated to delivering exceptional service and support to our clients.We are seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing timely and accurate support to...
-
Desktop Support Specialist
Vor 6 Tagen
Darmstadt, Hessen, Deutschland Axiom Technologies VollzeitAxiom Technologies is a global IT services partner that supports medium to large-scale enterprises. Our team is dedicated to delivering exceptional service and support to our clients.We are seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing timely and accurate support to...
-
Desktop Support Specialist
Vor 7 Tagen
Darmstadt, Hessen, Deutschland Axiom Technologies VollzeitAxiom Technologies is a leading IT services partner that supports medium to large-scale enterprises. Our team is dedicated to delivering exceptional service and support to our clients.We are seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing timely and accurate support to...
-
Desktop Support Specialist
Vor 7 Tagen
Darmstadt, Hessen, Deutschland Axiom Technologies VollzeitAxiom Technologies is a leading IT services partner that supports medium to large-scale enterprises. Our team is dedicated to delivering exceptional service and support to our clients.We are seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing timely and accurate support to...
-
Desktop Support Specialist
vor 3 Wochen
Darmstadt, Hessen, Deutschland Axiom Technologies VollzeitAbout the RoleAxiom Technologies, a leading global IT services partner, is seeking a skilled and experienced Desktop Support Specialist to join our team. As a key member of our support team, you will be responsible for providing timely and accurate assistance to end-users within our organization's desktop computing environment.Key ResponsibilitiesProvide...
-
Desktop Support Specialist
vor 3 Wochen
Darmstadt, Hessen, Deutschland Axiom Technologies VollzeitAbout the RoleAxiom Technologies, a leading global IT services partner, is seeking a skilled and experienced Desktop Support Specialist to join our team. As a key member of our support team, you will be responsible for providing timely and accurate assistance to end-users within our organization's desktop computing environment.Key ResponsibilitiesProvide...
-
Desktop Support
vor 3 Monaten
Darmstadt, Deutschland Sky Systems Inc Vollzeit**DE** **Berufsbezeichnung**: _Ingenieur für Desktop-Unterstützung L1_ **Arbeitsort & Art**: _Darmstadt - Eberstadt (Vor-Ort) || Langfristiger Vertrag || _Darmstadt - Eberstadt **Deutsche Sprachkenntnisse C1** **Job Übersicht**: Im Auftrag eines unserer besten GmBH-Kunden suchen wir einen Destop Support Engineer (Level 1) **Erfahrung im...
-
Desktop Support
vor 3 Monaten
Darmstadt, Deutschland Axiom Technologies VollzeitWe are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. **IT Skills and Experience** - Desired Experience: - End User...
-
Desktop Supporter
vor 1 Woche
Darmstadt, Deutschland ambass GmbH Remote-Arbeit Freiberufler VollzeitHallo,für einen meiner Endkunden bin ich aktuell auf der Suche nach einem freiberuflichen Desktop Supporter (m/w/d).Nachfolgend erhalten Sie die relevanten Informationen:RahmenbedingungenDauer: 3 Monate, bis Dezember 2024 in VollzeitStart: Ab sofort, vorzugsweise ab dem 01.10.2024 oder früherStandort: Darmstadt (100% Vor-Ort, kein Homeoffice...
-
C# Developer
vor 4 Monaten
Darmstadt, Deutschland Align Technology VollzeitAbout this opportunity... We are currently seeking a passionate Software Engineer with education/experience necessary to develop high performance enterprise desktop Windows applications, services, business logic and tests for our 3D intraoral scanner. In this role, you will… Create and present technical solutions to the team. Develop Windows applications...
-
IT Support Specialist
vor 3 Wochen
Darmstadt, Hessen, Deutschland Axiom Technologies VollzeitIT Support Specialist at Axiom TechnologiesAxiom Technologies is a global IT services partner supporting medium to large-scale enterprises, providing onsite/on-call assistance to end-users within the organization's desktop computing environment. We are seeking a skilled professional to coordinate activities ranging from simple to complex plans, ensuring...
-
IT Support Specialist
vor 3 Wochen
Darmstadt, Hessen, Deutschland Axiom Technologies VollzeitIT Support Specialist at Axiom TechnologiesAxiom Technologies is a global IT services partner supporting medium to large-scale enterprises, providing onsite/on-call assistance to end-users within the organization's desktop computing environment. We are seeking a skilled professional to coordinate activities ranging from simple to complex plans, ensuring...
-
Technical Support Analyst
vor 1 Monat
Darmstadt, Hessen, Deutschland Axiom Technologies VollzeitTechnical Support Analyst at Axiom TechnologiesAxiom Technologies serves as a worldwide IT services collaborator, catering to medium to large-scale organizations by offering onsite and on-call support to users within the desktop computing framework. We are in search of a skilled individual to manage tasks that range from straightforward to intricate...
-
Technical Support Analyst
vor 3 Wochen
Darmstadt, Hessen, Deutschland Axiom Technologies VollzeitTechnical Support Analyst at Axiom TechnologiesAxiom Technologies serves as a worldwide IT services collaborator, catering to medium to large-scale organizations by offering onsite and on-call support to users within the desktop computing framework. We are in search of a skilled individual to manage tasks that range from straightforward to intricate...
-
Technical Support Analyst
vor 3 Wochen
Darmstadt, Hessen, Deutschland Axiom Technologies VollzeitTechnical Support Analyst at Axiom TechnologiesAxiom Technologies serves as a worldwide IT services collaborator, catering to medium to large-scale organizations by offering onsite and on-call support to users within the desktop computing framework. We are in search of a skilled individual to manage tasks that range from straightforward to intricate...
-
Technical Support Analyst
vor 1 Monat
Darmstadt, Hessen, Deutschland Axiom Technologies VollzeitTechnical Support Analyst at Axiom TechnologiesAxiom Technologies serves as a worldwide IT services collaborator, catering to medium to large-scale organizations by offering onsite and on-call support to users within the desktop computing framework. We are in search of a skilled individual to manage tasks that range from straightforward to intricate...
