Implementation Consultant

At RLDatix, our mission is to make healthcare safer and more efficient so that every patient receives the best possible care. Our innovative healthcare operations platform is recognized globally and provides insights into risk, safety, compliance, provider lifecycle and workforce management. Our commitment to healthcare safety and quality is supported by over 2,100 employees worldwide who are dedicated to making a positive impact.

Germany is a key growth market for RLDatix, with 60 employees, over 700 customers and 3 strategically located offices across the country. We are actively investing in our German operations to further strengthen our service offerings and expand our presence. As an Account Manager/Consultant, you will become an integral part of our mission to improve healthcare safety and quality in Germany and beyond:

The tasks:

As a consultant in one of our consulting teams, you will play an important role in the implementation of RLDatix software products for our German Customers.
Your tasks will include

·       Team work and independent project management, maintenance of our software products and follow-up support

·       Creating and implementing customer-specific solutions

·       Implementation, installation and documentation of our software solutions

·       Contact person for customers

·       Carrying out training courses

Who we are looking for:

We are looking for candidates who are committed to making a difference in the healthcare industry by providing excellent customer service. Ideal candidates should have:

·       Degree in IT, computer science, business informatics, a related field or equivalent IT training.

·       Initiative, excellent self-organization, assertiveness and flexibility.

·       Willingness to visit our customers in Regensburg/Bamberg, among others

·       A background in implementing software projects (HR software) would be advantageous

·       Experience in conducting user workshops (planning, leading and taking minutes of meetings) would be advantageous

·       Problem-solver mentality

·       Good written and spoken German (C1/C2 Level) skills

What we offer:

At RLDatix you will be part of a dynamic team contributing to a global leader in software cloud solutions. We offer:

·       An important role in supporting customers, contributing directly to improving safety and quality in different industries.

·       Flexible working hours and the option to work remotely to support your work-life balance.

·       A collaborative, supportive work culture with flat hierarchies and fast decision-making.

·       An experienced mentor who will support you during the induction process and ensure a smooth transition into our team.

This position is an exceptional opportunity for those who are passionate about using technology to improve healthcare. As part of RLDatix, you will not only advance your career, but also contribute to a safer and better healthcare system.