Aktuelle Jobs im Zusammenhang mit IT Support Specialist - Essen - Yeah! Global
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IT Support Specialist
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IT Infrastructure Specialist
vor 3 Wochen
Essen, Nordrhein-Westfalen, Deutschland IT Problemlöser Verwaltungs- und Handels GmbH VollzeitWe are looking for a skilled IT Infrastructure Specialist to join our team at IT Problemlöser Verwaltungs- und Handels GmbH. As a key member of our IT department, you will be responsible for managing the administration of servers, taking care of the IT infrastructure, and providing support in first and second-level areas for our customers.Key...
IT Support Specialist
vor 2 Monaten
Note: This role does not offer visa sponsorship. We are only looking for candidates already living in Germany who speak German (Fluent or Native)
Tasks & Responsibilities:
- You will be the first point of contact for our practices, responding quickly to submitted tickets (Level 1 support via phone and software tickets).
- You will provide technical support to our practices.
- You will help update and develop internal documentation, self-help articles, and guidelines.
- In emergencies, you will either assist on-site or guide our remote hands teams on location.
- You will support our practices on-site when needed and conduct fieldwork when necessary.
Requirements:
- You have initial experience in IT support and can quickly identify issues and implement tailored IT solutions.
- You possess strong customer service orientation.
- You are comfortable using ticket systems like Zendesk, Intercom, or similar platforms.
- You have good knowledge of common operating systems, software applications, and networking technologies.
- You have a strong interest in networking and technology.
- You demonstrate a high willingness to learn and quick comprehension.
- You are reliable and have excellent communication skills.
- You can independently organize your day and tasks.
- You speak fluent German and hold a Class B driver’s license.
Core Benefits:
- Impact on Healthcare: The opportunity to directly contribute to improving healthcare through technology.
- High Degree of Autonomy: Employees are empowered to drive innovation and bring ideas to life.
- Growth Opportunities: Space for professional development and increased responsibility within the company.
- Free Lunch: Complimentary meals at the Essen headquarters.
- Competitive Salary: Market-competitive compensation despite a startup atmosphere.
- Company Equipment: Apple company laptop and equipment provided.
- Paid Time Off: 30 days of paid vacation.
- Health Benefits: Personal healthcare and free fitness membership.
- Commuting Support: Job ticket for easy commuting.
- Team Events: Regular team-building activities.
