(Senior) Product Manager MSP

vor 3 Wochen

Karlsruhe, Deutschland TeamViewer Vollzeit

Responsibilities

Join us as (Senior ) Product Manager (all genders) MSP and drive TeamViewer’s Managed Service Provider (MSP) offering globally. You will work cross-functionally to develop the roadmap and additional capabilities needed to build knowledge and expertise within teams to deliver our MSP offering to customers. You will collaborate closely with our global Product Management team, Sales, R&D, and Marketing departments to achieve revenue goals.

Build and improve our offering geared towards MSPs (Managed Service Providers)  Identify the customer needs and the high-level business goals to create solutions that can be fulfilled with our product portfolio to meet the needs of our MSP customers  Create and share thorough understanding of the users, their needs, the customers, the market, the product, and the competition within the organization  Translate metrics into results and connect data, feedback, and other insights to prioritize product features and capabilities to help expand our customer use cases and customer numbers  Collaborate with other product leaders and teams across the globe to reach an alignment with them regarding the requirements and strategic direction of all our products  Seize your inherent ability to work across multiple functions and stakeholders, to leverage internal relationships and drive activity through internal teams  Represent and promote our product offerings at external events 

Requirements

A university degree in a technology or business-related field  A minimum of 5 years of experience in Product Management, working with agile development teams and building world class B2B software products Hands-on experience at a Managed Service Provider, Helpdesk or developing MSP products  Ability to gather data (qualitative and quantitative) as well as transforming it into understandable concepts  Confidence to represent the organization both internally and externally  Excitement about the possibility to work with cross-functional teams to deliver innovative, leading-edge products and willingness to tackle challenges in a dynamic growing environment Hands-on mentality combined with willingness to multi-task to get things done  Excellent communication skills backed by the ability to influence  Fluency in English is mandatory, further languages are a plus  Experience in managing day-to-day technical and design direction is beneficial 

What we offer

Onsite Onboarding in our HQ office for an optimal start Great compensation and benefits packages including company achievement bonus and stock-based options, regular salary reviews Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer Public transport friendly offices Option to lease an e-bike or use one of electric cars Special terms for local gyms Access to Corporate Benefits platform with many discounts Regular Team events and company-wide celebrations Open door policy, no dress code rules, frequent all Hands and Leadership Lunches Hybrid and Flexible work time with up to 50% home office Work From Abroad Program allowing up to 40 days of work outside your contracting country We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us

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