Key Account Manager

vor 5 Monaten

Bonn, Deutschland McBride Vollzeit

If you are ambitious, self-motivated, hardworking and a team player and interested in growing your career with an International FMCG business, please read through our job opportunity.

We have an exciting opportunity to join one of Europe’s leading manufacturer’s, based in Bonn but we also offer a hybrid working solution. McBride is the leading supplier of Private Label Household and professional cleaning/hygiene products for Europe's largest and most successful retailers as well as producing own brand products.

The formula for our success is quite straightforward: we work by our Key Values – Always Committed, Working Together, Aspire to be the best and Giving and Taking Accountability to create a positive environment for all McBride employees.

Job Purpose

Ownership & responsibility for the achievement of the Liquids Division’s key commercial objectives within a specified customer(s) and overall strategy by establishing and pro-actively managing relationships at multiple levels.

Coordination of all activities within the customer account (s) taking a bespoke approach based on each customer’s requirements, ensuring that both immediate team members and wider stakeholders within the business are fully aligned to this at all times. 

Your responsibilities will be

  • Delivery of budgeted customer Volume, NSV, and CGP for the Financial Year for relevant Customer/s

  • Continual evaluation of customer product mix to drive improved profitability (PPU) incorporating initiatives from marketing such as complexity reduction and cost of product recommendations

  • Responsibility for managing product cost prices to maximise contribution including the implementation of cost increases when required

  • Development and ongoing management of customer joint business plans where relevant, ensuring that these are aligned to business priorities

  • Taking the lead with buyers to secure the optimum distribution level & fixture space for all supplied products (focussing specifically on the biggest & most profitable skus)

  • Management of customer relationships across multiple departments (commercial, technical, product development) to optimise results in a complex matrix structure

  • Effectively manage & resolve all customer pricing queries directly with the customer  to ensure a healthy balance sheet and minimise financial losses

  • Ensuring forecast accuracy is in line with account targets and working collaboratively with the demand planner to implement necessary changes, leading to a volume forecast that supports delivery of CSL & stock targets and informs the businesses financial planning cycle

  • To be the customer expert within McBride, championing the accounts strategy and ensuring this information is effectively cascaded throughout both the immediate customer team and the wider organisation to maximise the development of the customer relationship.

  • Lead the construction & communication of the annual customer account plan, ensuring that this accurately reflects the specific requirements of each customer

  • Promoting continual improvement of processes with the account team to deliver operational excellence within the commercial environment

  • With relevant input from internal supply chain, lead & deliver customer end to end supply chain projects with a view to releasing as much value as possible

  • Initiate & lead collaborative, value add customer specific projects in line with the customer defined strategy, utilising resource from across the business to maximise results

  • Build meaningful relationships with customer contacts at a broader level and ensure their involvement in projects where relevant (eg customer marketing, project based supply chain)

Skills and education we are looking for

  • Graduate calibre

  • High level of Numeracy and Literacy

  • Minimum 4 years’ experience in a Commercial role (required)

  • Account management experience with national/international retailers (required)

  • Solid understanding of company and customer supply chains (desirable)

  • Basic to Intermediate experience of SAP (desirable)

  • Intermediate to advanced experience of Microsoft Office (required)

  • Experience of working with value brand products (desirable)

  • Experience of working with or in manufacturing, supply chain, marketing or purchasing. (desirable)

  • Retailer ways of working and systems knowledge (desirable)

What will make you successful

  • Selling skills

  • Negotiation

  • Teamwork

  • Delivery

  • Planning & Stakeholders

  • Problem solving & Decision making

  • Commercial Acumen

  • Communication skills

What can you expect 

  • To join a talented team where your contribution is recognised

  • To work in a challenging, fast paced, international company

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