Principal Product Manager, Technical, Customer Reviews
vor 1 Monat
Key job responsibilities
1.Define the vision for star ratings to make it more helpful for customers working with research and design teams
2.Collaborate with partners across catalog, detail page, community risk to define how we share star ratings across similar products.
3. Define the science enhancements to improve review sharing across similar products
4.Improve the trust guardrails to build an abuse resistant CX for star ratings
5.Drive discussion across multiple Senior VP teams to align on highly debated topics
7.Identify and mitigate bottlenecks, provide escalation management, balance business needs versus technical constraints, and maximize business benefit while building the best customer experience
8.Partner with multiple engineering, data science, PR and marketing teams to build and deliver on the product roadmap.
About the team
The Customer Reviews team owns the reviews CX and technology solutions WW. We invest in LLM based solutions across the entire CX and launched Reviews Highlights.
We are open to hiring candidates to work out of one of the following locations:
Berlin, BE, DEU
BASIC QUALIFICATIONS
- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics- Experience in technical product management, program management or engineering
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience leading engineering discussions around technology decisions and strategy related to a product
- Experience with end to end product delivery
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience as a strong leader who can prioritize well, communicate clearly and effectively influence across cross-functional teams
PREFERRED QUALIFICATIONS
- Experience owning data-centric products- Experience implementing science powered solutions
-
Senior Manager, Product Management
vor 3 Wochen
Berlin, Deutschland Amazon Development Center Germany GmbH VollzeitThe Customer Reviews team is looking for a Senior Manager of Product Management, Technical. You will develop the roadmap and best practices for a team of 6 PMs responsbile for the efficent operation of, and future innovation with, Customer Reviews. You’ll need to operate with a high level of autonomy, operate analytically, working backwards from data and...
-
Principal Customer Success Manager- DACH
vor 1 Tag
Berlin, Deutschland Freshworks VollzeitCompany Description About Freshworks Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. More than 50,000 companies -- from startups to public companies -- around the...
-
Senior Manager, Product Management
vor 2 Wochen
Berlin, Berlin, Deutschland Amazon VollzeitThe Customer Reviews team is looking for a Senior Manager of Product Management, Technical. You will develop the roadmap and best practices for a team of 6 PMs responsbile for the efficent operation of, and future innovation with, Customer Reviews. You'll need to operate with a high level of autonomy, operate analytically, working backwards from data and...
-
(Technical) Product Manager
vor 1 Woche
Berlin, Deutschland Reliant Ai Vollzeit🌳 About the roleWe are looking for an enthusiastic, talented and technical Product Manager to join our dynamic team. You will play a pivotal role in driving the development and delivery of our revolutionary sets of AI tools. This position involves overseeing the entire lifecycle of feature development for our platforms, from conception to deployment. If...
-
(Technical) Product Manager
Vor 3 Tagen
Berlin, Deutschland Reliant AI VollzeitAbout the roleWe are looking for an enthusiastic, talented and technical Product Manager to join our dynamic team. You will play a pivotal role in driving the development and delivery of our revolutionary sets of AI tools. This position involves overseeing the entire lifecycle of feature development for our platforms, from conception to deployment. If you...
-
(Technical) Product Manager
vor 1 Woche
Berlin, Deutschland Reliant AI VollzeitAbout the roleWe are looking for an enthusiastic, talented and technical Product Manager to join our dynamic team. You will play a pivotal role in driving the development and delivery of our revolutionary sets of AI tools. This position involves overseeing the entire lifecycle of feature development for our platforms, from conception to deployment. If you...
-
Principal Technical Programme Manager
vor 1 Tag
Berlin, Deutschland Ada Health VollzeitABOUT THE ROLE We are looking for a Principal Technical Programme Manager to deliver cross-functional programmes distributed over multiple teams and groups at Ada. These programmes range from highly visible customer initiatives to programmes to raise the bar simplifying our architecture, and streamlining our development processes in a regulated...
-
Senior Technical Product Manager
vor 4 Wochen
Berlin, Deutschland GoTo VollzeitDescription Where you’ll work: Anywhere within Germany (Remote) Senior Product Managerat G oTo We’re the trailblazers of remote work technology. We build powerful, flexible work software that empowers everyone to live their best life, at work and beyond. And blaze even more trails along the way. There’s ample room for growth – so you...
-
Senior Product Manager, Technical
vor 1 Monat
Berlin, Berlin, Deutschland Cresta VollzeitInterested in defining how AI shapes the future of work? Cresta is on a mission to make every knowledge worker 100x as effective, 10x faster and 10x better. Cresta is focused on using AI to help the workforce, not replace them. Cresta uses our patented Expertise AI to uncover expert insights from every conversation and put those insights into action with...
-
Berlin, Deutschland Broadcom Inc. VollzeitPlease Note : 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) 2. If you already have a Candidate Account, please Sign-In before you apply. Job Description: Why will you enjoy this new opportunity? Are you passionate about learning and leveraging...
-
Multilingual Technical Advisors Customer Support
vor 1 Monat
Berlin, Deutschland Workstation Customer Care VollzeitOur client manufactures laser printers and provides enterprise software to a global market. Since several decades, the company has been a recognized and lauded leader in imaging and output solutions. Today, the company competes in key growth markets, selling its products and services world wide - all focused on helping its customers connect employees to the...
-
Multilingual Technical Advisors Customer Support
vor 1 Monat
Berlin, Deutschland Workstation Customer Care VollzeitOur client manufactures laser printers and provides enterprise software to a global market. Since several decades, the company has been a recognized and lauded leader in imaging and output solutions. Today, the company competes in key growth markets, selling its products and services world wide - all focused on helping its customers connect employees to the...
-
Technical Product Owner – Inventory
vor 1 Woche
Berlin, Berlin, Deutschland Product & Technology VollzeitAls Technical Product Owner (m|w|x) für das Inventory (Analytics)-Team leitest du die Entwicklung und Optimierung von Datenprodukten, insbesondere die Sicherstellung der Genauigkeit und Zuverlässigkeit von Bestandsdaten durch das Inventory Quality Gateway. Unser Inventory Quality Gateway ist die zentrale Qualitätsinstanz bei der Verarbeitung von...
-
Technical Product Manager m/f/d
vor 15 Stunden
Berlin, Berlin, Deutschland GIATA GmbH VollzeitWHO WE ARE Founded in 1996, GIATA is the global pioneer specializing in travel and tourism content technology solutions with our headquarters in the heart of Berlin. Our digital products count more than 20,000 customers and partners across 74 countries, including major hotel chains, online travel agencies, tour operators, travel agency co-operations, and...
-
Principal Product Specialist
vor 15 Stunden
Berlin, Berlin, Deutschland Ansys VollzeitRequisition #: 14229 Our Mission: Powering Innovation That Drives Human Advancement When innovative companies want to test their groundbreaking ideas, they turn to Ansys simulation to bridge the gap between design and reality. For over five decades, Ansys software has empowered visionaries from various sectors to push boundaries by leveraging the predictive...
-
Technical Product Manager m/f/d
vor 1 Tag
Berlin, Deutschland GIATA GmbH VollzeitWHO WE ARE Founded in 1996, GIATA is the global pioneer specializing in travel and tourism content technology solutions with our headquarters in the heart of Berlin. Our digital products count more than 20,000 customers and partners across 74 countries, including major hotel chains, online travel agencies, tour operators, travel agency co-operations, and...
-
Technical Product Manager m/f/d
vor 1 Tag
Berlin, Deutschland GIATA GmbH VollzeitWHO WE ARE Founded in 1996, GIATA is the global pioneer specializing in travel and tourism content technology solutions with our headquarters in the heart of Berlin. Our digital products count more than 20,000 customers and partners across 74 countries, including major hotel chains, online travel agencies, tour operators, travel agency co-operations, and...
-
Technical Product Manager m/f/d
vor 24 Stunden
Berlin, Deutschland GIATA GmbH VollzeitWHO WE ARE Founded in 1996, GIATA is the global pioneer specializing in travel and tourism content technology solutions with our headquarters in the heart of Berlin. Our digital products count more than 20,000 customers and partners across 74 countries, including major hotel chains, online travel agencies, tour operators, travel agency co-operations, and...
-
Global Technical Product Owner, Omnichannel
vor 1 Monat
Berlin, Deutschland Novartis Vollzeit2023 will see Sandoz become a standalone organization! As a global market leader in Generics and Biosimilar medicine, Sandoz is stepping forward from a position of strength! Those joining Sandoz in the coming months will help shape the future of the company, it’s growth, innovation, culture and how Sandoz impacts the lives of millions. These will be...
-
Technical Solutions Manager
vor 1 Woche
Berlin, Deutschland Edison Smart VollzeitTechnical Solutions Engineer - Base €60-70k - Based in Germany Work with a leader in IoT services for over two decades, connecting millions of devices worldwide for major clients such as Volvo, Scania, and Hitachi.As a Technical Solution Manager, you'll collaborate closely with sales, product, and tech teams to design and evolve customer solutions across...