Dutch Speaking Administrative Professional Collections Retail BeNeLux

vor 2 Wochen


Berlin, Deutschland Mercedes-Benz Vollzeit
Tätigkeitsbereich:Finanzen / ControllingFachabteilung:SC Collections Retail BeNeLuxGesellschaft:Mercedes-Benz Bank Service Center GmbHStandort:Mercedes-Benz Bank Service Center GmbH, BerlinStartdatum:..5Veröffentlichungsdatum:..4Stellennummer:MER3GN2Arbeitszeit:Vollzeit (teilzeitgeeignet) BewerbenAufgaben

Becoming part of Mercedes-Benz means finding your individual role and workspace to unleash your talents to the fullest. It means becoming your best self in a global automotive company that has the goal to build the most desirable cars in the world. Empowered by visionary colleagues who share the same pioneering spirit. Together for excellence.

We put Mercedes-Benz vehicles on the road - with passion and commitment

As a subsidiary of Mercedes-Benz Bank AG, Mercedes-Benz Bank Service Center in Berlin is responsible for the whole commercial business around financial services for Mercedes-Benz vehicles - from smarts to buses. Fairness, openness and integrity are central elements of our corporate culture. We offer our customers and dealers a premium service in leasing, financing and insurance products: competent, fast and flexible

An international team of over people located right at Berlin Alexanderplatz is waiting to meet you. Come and join us, and become part of an open-minded and committed team at one of the best employers in Berlin-Brandenburg

Collections is a vital part of our overall leasing and financing operation. By driving down unpaid invoices at an early stage by opening up a direct dialogue with our customers for finding sustainable solutions, we can allow them to minimize the financial consequences of their delinquencies and ultimately, to keep their vehicles on the road. To establish and maintain such a direct dialogue and to subsequently find and offer the most optimal sustainable solutions requires great skill. By that, collections is an ideal growth path for those already excelling in a customer service environments and having a strong drive to further improve their conversation and negotiation skills.

Within a team of passionate, talented and driven professionals, you take on the challenge to deal with customers being delinquent on their lease(s) in the most optimal and sustainable fashion. Together with your colleagues, you yourselves organize every day in a highly self-sufficient way. We frequently realign between the priorities and needs that appear during the week. As we are a multinational and multilingual team, our team language is English.

As one of the best employers in Berlin-Brandenburg, a successful start for our new colleagues is important to us so that you can expect relocation support and a structured onboarding and specialist training. In addition to our collectively agreed salary, flexible working time models and days vacation per year, the benefits for our employees include a variety of employee discounts, a well-equipped fitness studio in our office building. You will find further information about our house and its benefits under:

Your tasks will be:

Backoffice support in daily operations Handling of incoming and outgoing mail Support with and preparation of administrative tasks related to collections activites  Qualifikationen

What you bring to the table:

Professional Education in Laws, Business Administration, Economics/Finance or a related field Native speaker level in Dutch language Proficiency in English  Experience in customer services Advanced skills in French language will be considered as a plus Expert level in MS-Office

Soft skills:

Driven to win  Driven to continuously improve  Perseverance  Communication skills  Assertiveness Excellent teamwork skills Reliable and self-reliant way of working

Additional information: 

It is a limited position.

Please understand that we no longer accept paper applications and that there is no right to get your documents returned.

BenefitsEssens­zulagenBetrieb­liche Alters­ver­sorgungHybrides Arbeiten möglichGesund­heits­maß­nahmenMit­arbeiter­rabatte möglichFlexible Arbeits­zeit möglichMit­arbeiter EventsCoachingBetriebs­arztBarriere­frei­heitGute An­bindungPark­platz

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