Service Owner

vor 3 Monaten

Erlangen, Deutschland Siemens AG Vollzeit
Looking for your next big challenge? We might be able to help you. 

We are seeking an experienced IT Service Owner for Local Area Network (LAN). In this role, you will design, implement, and lead our LAN infrastructure, ensuring its availability, reliability, and security. You will have the autonomy to handle network services and coordinate with various collaborators and service providers. 

Your challenge will be... Lead and own network services for Siemens internal customers, ensuring best-in-class performance and reliability  Engage proactively with service providers to ensure the highest quality of service, drive innovation, improve efficiency, and resolve problems/incidents efficiently Lead and coordinate an external team of Service Managers from different network providers, ensuring magnificent partnership and delivery Assess risks and independently derive appropriate measures to mitigate them  Communicate service-related topics optimally to various collaborators, including management, ensuring visibility and alignment Collaborate closely with the network architecture team to ensure consistency and integration of network solutions Work with multi-functional teams to ensure alignment with overall IT objectives, encouraging a collaborative environment Monitor network performance and identify areas for improvement, driving continuous optimization Provide technical guidance and support to team members, encouraging a culture of learning and development Stay ahead of trends and developments in LAN technology, applying innovations to maintain a competitive edge Act as the key contact for CxOs of Operating Companies, Service Companies, Countries, etc., within the IT organization, identifying key talents and defining solutions for the IT roadmap Serve as a trusted advocate of the business within the IT organization, ensuring IT strategies align with business goals Chip in to growing business value by providing innovative IT solutions that help the business achieve its targets more optimally Promote and sell overarching projects and services, convincing collaborators of their value Support IT Partner Managers, IT Business Consultants, and IT Project Managers with authority insights and mentorship  Report directly to the Head of the Service Group Local Connectivity, providing strategic updates and insights Does this sound good? Our perfect candidate must have…  Master degree in Information Technology or a similar qualification paired with long-term experience in IT
Over 5 years of experience in the management of network operations, with a focus on LAN and WLAN network services and solutions. Understanding and operational management of WAN technology would be advantageous In-depth knowledge of local connectivity network infrastructure and their management platforms (e.g., Aruba or Cisco) Shown experience in technical management of international network teams, demonstrating strong leadership and coordination skills Solid grasp of Service Management and ITIL processes, ensuring efficient and effective IT service delivery Technical education, preferably with experience in the technology industry, ideally with a focus on network services Business-fluent English language skills (speaking and writing) are vital. German language skills would be advantageous What we offer.  2 to 3 days of mobile working per week as a global standard Attractive remuneration package Development opportunities for both personal and professional growth  An environment where everyone can bring their whole self to work and feel a sense of belonging 30 leave days and a variety of flexible working models that allow time off for yourself and your family  Share matching programs to become a shareholder of Siemens AG Find more benefits  Personal benefits are adapted to meet local legal regulations, the requirements of different job profiles, locations, and personal preferences.  Make your mark in our exciting world at Siemens.

As an equal-opportunity employer we are happy to consider .
- if you would like to find out more about jobs & careers at Siemens. - if you need further information on the application process.

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